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Added 8 mins ago
IT Field Services Technician
Lifemark Health Group
Ottawa, ON
$55,000 to $65,000 CAD / year
Full-time
We’re looking for IT Field Services Technician to join our team in Ottawa, Ontario. Reporting to the Senior Manager, IT Field Operations you will be responsible for travelling within the…
Added 9 mins ago
Field Service Technician (Mechanical)
Manurep Sales Inc.
Hamilton, ON
Full-time
Engineering/Technology diploma or degree, or equivalent hands-on experience with filtration equipment
Added 36 mins ago
Industrial Hygiene Technician
Airswift
Kitimat, BC
Contract
One of our major clients is looking for an Industrial Hygiene Technician to join their team on an initial 6-month contract in Kitimat, BC.
Added 36 mins ago
IMAC Deployment Technician
TekWissen ®
Portage la Prairie, MB
$25 to $26.7 USD / hour
Contract
…opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to…
Added 38 mins ago
L2 Data Center Technician
TekWissen ®
QC · Saint-Laurent-de-l'Île-d'Orléans, QC
$24 to $25 CAD / hour
Contract
…opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to…
Added 38 mins ago
Senior Architectural Technologist
TalentSphere Staffing Solutions
Victoria, BC
Full-time
Other Titles: Architectural Technician, Design Technician, Revit Operator, Technologist, Building Technologist, Drafter, Architect, Intermediate Technologist, Senior Architectural…
Added 38 mins ago
MOBILE TRUCK & TRAILER MECHANIC - RED SEAL (310T)
Midland Transport
Brampton, ON
Full-time
Truck and Coach Technician 310T certificate (Red Seal).
Added 54 mins ago
Représentant(e) pour le Service à la clientèle
U-Haul
Gatineau, QC
…friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician you will work as part of a supportive team to be the face of U-Haul’s…
Added 54 mins ago
Regular Part-Time Cage Processing Technician
University of British Columbia
Vancouver, BC · UBCV | Life Sciences Centre (LSC)
$27.07 to $28.4 CAD / hour
CUPE 116 Hourly - Research Assistant /Technician 1
Added 1 hour ago
Junior Technician
Aversan Inc.
Cambridge, ON
$45,000 to $50,000 CAD / year
Full-time
We are currently seeking a qualified Junior Technician to join our team. The ideal candidate will have experience in electronic testing and be able to operate and calibrate test systems…
Added 1 hour ago
Technicien de ligne de moteurs / Engine Line Technician
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
Full-time
For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing bound
Added 1 hour ago
Technician for Laser Printer / MFP / Plotter
LaserCorp
Toronto, ON
Contract
As an independent technician, you choose when you want to work.
Added 1 hour ago
Field Service Technician - GTA
IKO North America
ON · Home Office - Ontario
Full-time
We are currently seeking a Field Service Technician to join our commercial sales team of skilled professionals in the Greater Toronto Area.
Added 1 hour ago
Laser Printer Technician - for the Gig Economy
LaserCorp
Toronto, ON
Contract
As an independent technician, you choose when you want to work.
Added 1 hour ago
Field Service Technician II - 174813
Zachary Piper Solutions
Saint-Paul, NB · St.-Paul, NB
Full-time
Zachary Piper Solutions is seeking a Field Service Technician II to support a company focused on wireless communications infrastructure, two-way radio systems, and mission-critical…
Added 1 hour ago
Crane Technician
STRIVE Recruitment Inc.
Oakville, ON
Full-time
…the areas of Accounting & Finance, Corporate Administration, Technology and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500…
Added 1 hour ago
Information Technology Support Specialist
AVASO Technology Solutions
Gander, NL
Part-time
Job Opportunity: Onsite IT Support Engineer at AVASO Technology
Added 1 hour ago
Electrical Technologist – Operations
Government of Nunavut
Iqaluit, NU
Full-time
Completion of an advanced diploma in Electrical Engineering Technology.
Added 1 hour ago
Audio Visual Technician
GAV MGMT Inc.
Montreal, QC
Full-time
GAV MGMT is a Canadian technology integration company specializing in Audio Visual and AI-Driven Physical Security solutions. We work with organizations across Canada to design, integrate,…
Added 1 hour ago
Apprentice Tech - Truck
Inland Truck & Equipment
Winnipeg, MB
Full-time
The Apprentice Truck & Transport Technician will be responsible for repairing and maintaining diesel engine industrial trucks according to dealership and factory specifications under the…
Added 1 hour ago
IT Technician, Entry Level
Jobright.ai
Canada
Full-time
…route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and collaborate…
Added 1 hour ago
310S or 310T Licensed Vehicle Technicians (Multiple Openings)
General Dynamics Land Systems–Canada
London, ON
Full-time
…your expertise to a team that’s driving the future of defense technology. As a valued member of our team, you will help support the world-class Light Armoured vehicles (LAVS) that protect…
Added 1 hour ago
Lab Patient Technician - Part Time (Float) - Pickering, ON
LifeLabs
Pickering, ON
Part-time
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 1 hour ago
Lab Patient Technician
LifeLabs
Sudbury, ON · Greater Sudbury, ON
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 1 hour ago
IT Deskside Support Technician
JMT Consultants
Winnipeg, MB
Full-time
Join our dynamic and rapidly expanding team as an IT Deskside Support Technician! If you thrive in a fast-paced environment and love tackling technical challenges, this is the perfect…

Encore Global

Event Audio Visual Technician, Hilton Niagara Falls Fallsview - Full Time

Niagara Falls, ON, L2G 3V9, Canada

Pay: Hourly Pay Range: $20.00 - $23.00
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel or client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

Handles equipment challenges and changes in a timely and professional manner.

Follow all venue safety requirements and supplier protocols.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.

Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.

Increases revenue by utilizing floor up-selling techniques.

Works with clients to finalize invoices.

Completes order entries in Navigator, as needed.

Load, unload, or store gear and equipment, as needed.

Preparing, labeling, and scanning equipment, as needed.

Job Qualifications

High School Diploma required. Associate degree is preferred

Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)

1 year of customer service or hospitality experience is preferred

1 year of audio-visual experience or equivalent in educational environment is preferred

A valid driver’s license is required for team members that may operate Company vehicles

Additional DOT requirement may need to be met if applicable

Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Instills Trust

Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Hourly Pay Range: $20.00 - $23.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

The technician is responsible for the setup, operation, and breakdown of audiovisual equipment to ensure successful events. They must provide excellent customer service by meeting guest needs and maintaining positive client relationships.

Requirements

Candidates must have a high school diploma, with an associate degree preferred, and at least one year of experience in customer service or audio-visual work. The role requires the ability to lift 50 lbs and a valid driver's license for operating company vehicles.

Skills

Audio Visual Equipment Setup
Equipment Operation
Customer Service
Troubleshooting
Problem Solving
Technical Support
Inventory Management
Safety Compliance
Communication
Hospitality
Event Execution
Up-selling
Invoicing
Equipment Maintenance

Visa sponsorship

Not detected in the job text

Keywords

Audio Visual
Hospitality
Event Technology
Technical Support
Customer Service
Equipment Setup
Troubleshooting
Navigator
Safety Protocols
Inventory Control
Client Relations
Operations Management
Technical Certification

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