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Added 1 hour ago
Gestionnaire de comptes
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Quebec, QC
Établir et maintenir de solides relations avec les clients afin de stimuler les ventes et d’identifier de nouvelles occasions d’affaires.
Added 1 hour ago
Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 2 hours ago
Senior Manager, Event Attraction
Explore Edmonton Corporation
Edmonton, AB
Reporting to the Director, Sport & Culture Events, the Senior Manager, Event Attraction contributes to the development of Explore Edmonton’s event attraction strategy and leads its…
Added 3 hours ago
Hospitality Attendant
Aramark Canada
Belleville, ON
Full-time
…responsibilities of the position may vary by Aramark location based on client requirements and business…
Added 6 hours ago
Occupational Therapist - Rehab
Lifemark Health Group
Saint John, NB
Full-time
Record assessment and treatment interventions in the client's chart
Added 6 hours ago
Occupational Therapist
Lifemark Health Group
Cornwall, ON
$33.57 to $49.24 CAD / hour
Full-time
Record assessment and treatment interventions in the client's chart
Added 6 hours ago
Case Coordinator - Vocational Services
Lifemark Health Group
Calgary, AB
Full-time
Maintain records and update client files and client tracking system
Added 6 hours ago
Occupational Therapist
Lifemark Health Group
Douro-Dummer, ON
$69,826 to $102,411 CAD / year
Part-time
Record assessment and treatment interventions in the client's chart
Added 7 hours ago
Boutique Manager | Royalmount
Parfums Christian Dior
Montreal, QC
Full-time
…clients) tout en garantissant un niveau exceptionnel de service client. Votre passion et votre incarnation de la marque (valeurs) vous permettront de contribuer au développement global de…
Added 10 hours ago
Boutique Manager | Royalmount
LVMH Perfumes & Cosmetics
Montreal, QC
Full-time
…clients) tout en garantissant un niveau exceptionnel de service client. Votre passion et votre incarnation de la marque (valeurs) vous permettront de contribuer au développement global de…
Added 14 hours ago
VIP Insurance Broker
JobsMedia.io
Toronto, ON
Full-time
We are currently recruiting for a Private Client Account Manager on behalf of a boutique brokerage in the Greater Toronto Area.
Added 15 hours ago
Static Guard Part Time
Norpro
Sault Ste. Marie, ON
Part-time
…have many First Nation partnerships and successful business…
Added 15 hours ago
Sales Manager - (QC/Atl)
Women of the Vine & Spirits
Montreal, QC
Full-time
Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion
Added 15 hours ago
Territory Manager - North Alberta
Fast Tire Co
AB · Edmonton, AB
Full-time
Reporting to the Regional Sales Manager - West, the Territory Manager will have as main responsibilities the development of markets, the coordination of sales with the customers and the…
Added 16 hours ago
Project Director
EBC Inc.
Mississauga, ON
…involved with, with or without the assistance of a project…
Added 17 hours ago
Business Development Manager, Ontario - Maintenance Industry
United Services Group
Ajax, ON · Brampton, ON · Guelph, ON · Kitchener, ON · Mississauga, ON · Toronto, ON
…negotiating contracts, closing deals and transitioning the client to the Key Account Management team. This role will collaborate with the National Key Account Managers, our sales operations…
Added 18 hours ago
Cage Manager (Cashier Services) / Gestionnaire de Cage (services de caissier)
Playground
Kahnawake 14 Réserve Indienne, QC
$65,000 to $75,000 CAD / year
Full-time
We are currently in search of an experienced and dynamic Cage Manager (cashier services) to oversee financial transactions within our gaming facility. This pivotal role involves managing…
Added 18 hours ago
Gestionnaire, Omnimarketing - McCafé | Associate Manager, Omni Marketing - McCafé
Keurig Dr Pepper
Montreal, QC
Full-time
Soutenir le lancement d'innovations McCafé en garantissant une activation omnicanale solide et une exécution client efficace.
Added 19 hours ago
Responsable comptes stratégiques – Secteur Public
Ricoh
Montreal, QC
Full-time
…critiques des clients et dans le développement de nouvelles relations d'affaires ainsi que l'expansion de relations existantes. Cette personne cherche à bien comprendre l'environnement du…
Added 20 hours ago
Service Advisor – Jim Pattison Hyundai Northshore
The Jim Pattison Auto Group
North Vancouver, BC
This role reports to the Parts & Service Manager of the dealership.
Added 20 hours ago
Remote Entry Level Manager
AO Globe Life
Remote, Canada
Full-time · Remote
Tailor Solutions: Customize presentations to meet the specific goals and financial situations of each client.
Added 21 hours ago
Commercial Project Manager II
First Onsite - CA
PE · Charlottetown, PE
Full-time
Are you a strategic and commercial project manager who thrives on managing complex, high-value commercial projects from start to finish?
Added 21 hours ago
Parts Technician - Journeyman
Birch Mountain Enterprises
Fort McMurray, AB
Full-time
Reporting to the Maintenance Manager and operating from the Fort McKay Incubator Park, the Parts Technician is required to support the day-to-day operations of our warehouse/shop. The…
Added 21 hours ago
Enterprise Sales Manager / Gestionnaire de vente entreprise
Hewlett Packard Enterprise
Mississauga, ON · Ottawa, ON · Montreal, QC
Full-time
Enterprise Sales Manager / Gestionnaire de vente entrepriseThis position is newly created and currently vacant. All interested candidates are encouraged to apply.This role has been designed…
Added 21 hours ago
Manager, Government Solutions
KPMG
Halifax, NS
Full-time
As a Manager in our Government Solutions practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the…

Encore Global

Event Audio Visual Technicians- Part time, Full-Time Edmonton Alberta

Edmonton, AB, T5B 0J2, Canada

Job type: Full-time · Part-time
Education: High school diploma
Posting language: English
Posted: Sep 23, 2026

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Original job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel or client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

Handles equipment challenges and changes in a timely and professional manner.

Follow all venue safety requirements and supplier protocols.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.

Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.

Increases revenue by utilizing floor up-selling techniques.

Works with clients to finalize invoices.

Completes order entries in Navigator, as needed.

Load, unload, or store gear and equipment, as needed.

Preparing, labeling, and scanning equipment, as needed.

Job Qualifications

High School Diploma required. Associate degree is preferred

Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)

1 year of customer service or hospitality experience is preferred

1 year of audio-visual experience or equivalent in educational environment is preferred

A valid driver’s license is required for team members that may operate Company vehicles

Additional DOT requirement may need to be met if applicable

Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Instills Trust

Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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More about this job

Responsibilities

The technician is responsible for the accurate setup, operation, and breakdown of audiovisual equipment in hospitality environments. They must ensure customer satisfaction by monitoring events and providing professional technical support throughout the day.

Requirements

Candidates must have a high school diploma, with an associate degree preferred, and at least one year of experience in audio-visual or customer service roles. The role requires the ability to lift 50 lbs and a valid driver's license for operating company vehicles.

Skills

Audiovisual equipment operation
Troubleshooting
Customer service
Equipment setup
Equipment breakdown
Technical problem solving
Hospitality
Inventory management
Safety compliance
Communication
Up-selling
Order entry
Technical documentation
Load and unload equipment

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual
AV Technician
Hospitality
Event Technology
Equipment Setup
Troubleshooting
Customer Service
Warehouse
Technical Certification
Navigator
Safety Protocols
Inventory Management
Event Operations
Electrical Components
Client Relations

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