Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 17 mins ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio & Building Services reports to the Director of Non-Market Housing Operations and assists in all aspects of managing the operations and janitorial services of the…
Added 1 hour ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Pickering, ON
- Full-time
We are looking for a Manager, Revenue Accounting & Reporting to join our team at Make-A-Wish Canada. In this role, reporting to the Director of Finance, you will ensure the accuracy,…
Added 1 hour ago
CR
Culinary Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 1 hour ago
CR
Culinary Manager- 6 Month Contract
COGIR Real Estate
Calgary, AB
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 1 hour ago
CR
Office Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…growth and advancement. As you excel in your role as an Office Manager, there are clear paths for career progression within the organization. You may have the opportunity to move into an…
Added 1 hour ago
GW
Senior Manager, Trademark Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Gowling WLG is seeking a Senior Manager, Trademark Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership…
Added 1 hour ago
GW
Manager, Practice Operations and Initiatives
Gowling WLG
Ottawa, ON
- $101,000 to $125,000 CAD / year
- Full-time
The Manager, Practice Operations and Initiatives leads the execution of strategic priorities and operational improvements across the Firm's practice groups. Reporting to the Senior Practice…
Added 1 hour ago
GW
Senior Manager, Patent Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Gowling WLG is seeking a Senior Manager, Patent Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership role…
Added 2 hours ago
CS
Maintenance Manager- 6 Month Contract
Cogir Senior Living
Winnipeg, MB · Kingston, ON · Portsmouth
- Full-time
As our next Maintenance Manager you are a maintenance professional ready to engage in hands-on tasks when needed. As a working manager, you will guide the environmental services team in…
Added 2 hours ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
As a Client Success Program Manager in Waterloo, ON, you will report to the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 2 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 2 hours ago
NC
Manager, Facilities and Maintenance (26-42)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
Reporting to the Executive Director, Risk, Property, Safety, Training and Workforce Development, the Manager, Facilities and Maintenance will provide leadership to a team of individuals who…
Added 2 hours ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…Physician Billing Operations team. Reporting to the Senior Manager, POS Business Operations, and working closely with the Director, Peri-Operative Services, Strategy, Finance &…
Added 3 hours ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
…needed, the incumbent is required to code admission amendments to program evaluations as well as program status changes for the…
Added 3 hours ago
UO
Scrum Master and Project Manager
University of Waterloo
Waterloo, ON
- Full-time
Reporting to the Assistant Director, the Scrum Master and Project Manager role will fulfill a variety of critical responsibilities to promote the development of high performance teams that…
Added 3 hours ago
EG
Event AV Operations Manager- Fairmont Banff Springs
Encore Global
Banff, AB
- Full-time
Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
Added 3 hours ago
RC
Advisory Manager - Cyber Strategy
RSM Canada
Toronto, ON
- Full-time
RSM is seeking a Cyber Strategy Advisory Manager to lead large-scale cybersecurity assessments, program transformations, and technology-enabled implementations for complex clients. This…
Added 3 hours ago
Community Relations Director
Amica Senior Lifestyles
Toronto, ON · GTA, Ontario
You will work with the General Manager and corporate marketing team to develop and implement marketing and sales plans. As the Community Relations Director you will research, plan, budget…
Added 3 hours ago
Community Relations Director
Amica Senior Lifestyles
Hamilton, ON
You will work with the General Manager and corporate marketing team to develop and implement marketing and sales plans. As the Community Relations Director you will research, plan, budget…
Added 3 hours ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or…
Added 3 hours ago
FH
Manager, Access, Care & Transitions
Fraser Health
Surrey, BC
- Temporary
The Manager, Access, Care & Transitions is a key leadership role within Fraser Health’s Integrated Long Term Care & Assisted Living team. Reporting into senior leadership, this position…
Added 3 hours ago
FH
Coordinator, Education, Training and Development
Fraser Health
Surrey, BC
- Full-time
Determines education priorities that meet program and learner needs, in collaboration with the Leader/Director; completes learning needs assessments of individuals or groups to assist in…
Added 5 hours ago
M
Marketing Manager, Member Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Marketing Manager plays a critical role in driving member engagement and utilization across the Group Benefits portfolio. Reporting to the Director, Member Marketing & Growth, this role…
Added 5 hours ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
The Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will report to the Director, Clinical Services and be responsible for leading and executing strategies pertaining to…
Added 6 hours ago
RU
Advisory Manager - Cyber Strategy
RSM US LLP
Toronto, ON
- Full-time
RSM is seeking a Cyber Strategy Advisory Manager to lead large-scale cybersecurity assessments, program transformations, and technology-enabled implementations for complex clients. This…

Encore Global

Event AV Operations Manager- Fairmont Banff Springs

Banff, AB, T1L 1J4, Canada

Hourly Pay Range: $37.50- $38.50 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Hourly Pay Range: $37.50- $38.50
Job type: Full-time
Education: High school diploma
Working hours: 40 hours per week
Posting language: English
Posted: Oct 22, 2026

Original job description

Position Overview

Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.

Key Job Responsibilities

Operations Management

Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.

Provides direct supervision of team members including scheduling and time keeping.

Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.

Ensures that daily equipment sheets are updated and properly completed.

Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.

Attends BEO, Pre-Cons, and pre-production meetings as needed.

Delegates tasks as appropriate.

Customer Service

Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.

Supervises and mentors’ operational staff to ensure client satisfaction and revenue maximization via onsite upselling.

Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring ENCORE properties and all vendors. Mentors Technicians to also provide this superior level of customer service.

Meets with guests onsite to ensure that their needs are met, and the equipment setup is working properly.

Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.

People Development & Training

Promotes and reinforces a positive working environment centered on Encore core values.

Hire, develop, lead and motivate a talented team of technicians and operational support staff.

Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.

Manage human resource related issues including performance management, salary administration and training and development.

Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.

Registers and recommends team members for additional training opportunities as needed.

Job Requirements

High School Diploma is required. Bachelor’s degree is preferred.

4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience OR completion of Encore’s Accelerations Development Operations Program (ADOP).

Experience leading workflow and team members.

Working knowledge of audio-visual equipment in a live show environment

Proficiency with the use of computer hardware

Proficiency with computer software and programs, including the Internet and Microsoft Office

Effective leadership abilities and customer satisfaction focus.

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work

Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Hourly Pay Range: $37.50- $38.50

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Benefits

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Group insurance benefits
Life insurance
Night shift premium
Registered Retirement Savings Plan (RRSP)

Long term benefits

Long-term care insurance
Maternity and parental benefits

Other benefits

- Deferred Profit-Sharing Plan (DPSP)
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Transportation provided by employer
- Parking available
- Travel insurance
- Wellness program
- Maternitty, Paternity benefits

Work Environment (40 hours per week)

Work schedules may vary and include day, evening, and weekend shifts. Overtime applies to hours worked beyond 40 hours per week.

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Location : 2385 Fairmont Banff Spring Alberta

Language of work : English

If you have any questions regarding this position, please feel free to contact me at: Fati.Ahanguir@Encoreglobal.com

Apply About employer

More about this job

Responsibilities

Manages daily floor operations and technician workflows to ensure high-quality delivery of audio-visual services. Supervises team members, handles inventory control, and maintains strong client relationships to maximize revenue and satisfaction.

Requirements

Requires a high school diploma and at least 4 years of audio-visual and hospitality experience, including 2 years in a supervisory role. Candidates must possess strong leadership abilities and proficiency with computer hardware and software.

Skills

Operations management
Audio visual equipment
Customer service
Staff leadership
Performance management
Inventory control
Team supervision
Scheduling
Billing review
Technical knowledge
Hospitality
Microsoft Office
Live show environment
Workflow management
Upselling

Benefits

Health benefits
Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits
Group insurance benefits
Life insurance
Night shift premium
Long-term care insurance
Maternity and parental benefits
Deferred Profit-Sharing Plan
Learning and training paid by employer
Paid time off
Team building opportunities
Transportation provided by employer
Parking available
Travel insurance
Wellness program

Visa sponsorship

Not detected in the job text

Hiring contact

Fati Ahanguir

Hiring contact email

Fati.Ahanguir@Encoreglobal.com

Keywords

Audio Visual
Operations Management
Hospitality
Inventory Control
Customer Service
Team Leadership
Performance Management
Live Events
Microsoft Office
Scheduling
Billing
Technical Support
Staff Development
Quality Assurance
Safety
Security
BEO
Pre-production
Upselling
Hotel Operations

Report this job