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Added 29 mins ago
FH
Registered Nurse/Registered Psychiatric Nurse - Baillie House - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Provides input to the Manager/delegate regarding the identification and need for supplies and equipment, future needs of the Program and monitoring of product use.
Added 29 mins ago
BW
Respiratory Therapy Educator, NICU Leadership - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate and collaborating with the Respiratory Therapy Professional Practice Leader (PPL) and Professional Practice Coordinator (PPC), the RT Educator,…
Added 29 mins ago
SA
Assistant Restaurant Manager at IHOP
SSP America
Mississauga, ON
- Full-time
Benefits package: Health, dental, vision, and life insurance; 401(k) with company match; paid time off; employee assistance program; tuition reimbursement; and more
Added 30 mins ago
SA
Cook 1
SSP America
Winnipeg, MB
- Full-time
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 30 mins ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Full-time
Quick-Service Restaurant General Manager w/ kitchen experience preferred
Added 30 mins ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio & Building Services reports to the Director of Non-Market Housing Operations and assists in all aspects of managing the operations and janitorial services of the…
Added 44 mins ago
FH
Registered Nurse (RN), NICU - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Participates in the review and revision of program guidelines by methods such as attending meetings and providing input to the Manager, Clinical Nurse Educator or Patient Care Coordinator…
Added 59 mins ago
CR
Night Attendant- Part Time
COGIR Real Estate
Swift Current, SK
- Part-time
Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and…
Added 1 hour ago
GC
Manager, Business Development - Atlantic Canada
Giffen Consulting
St. John's, NL
- Full-time
Giffen Consulting Ltd. (Giffen) is looking for an experienced Manager, Business Development - Atlantic Canada to join our already accomplished Business Development team. This is starting as…
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Drayton Valley, AB
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Drayton Valley, AB
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Part-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
BH
Registered Practical Nurse – Mental Health & Addictions #544-26
Brightshores Health System
Owen Sound, ON
- Full-time
Reporting to the Manager of Mental Health and Addictions, the RPN will implement and monitor services to meet the needs of individuals with significant mental health and addiction issues…
Added 1 hour ago
BH
Patient Care Assistant – Medical/Surgical #543-26
Brightshores Health System
Markdale, ON
- Part-time
Reporting to the Manager, and under the guidance of an RN and RPN, the Personal Care Assistant (PCA) will assist with routine activities of patient care within the agreed upon plan of care…
Added 1 hour ago
(CAN) Front End Checkout Team Associate (LC)-Part Time Cashier**
Walmart Canada
Vaughan, ON
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.

Encore Global

Event AV Operations Manager- Fairmont Banff Springs

Banff, AB, T1L 1J4, Canada

Hourly Pay Range: $37.50- $38.50 · Full-time

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Job details

Pay: Hourly Pay Range: $37.50- $38.50
Job type: Full-time
Education: High school diploma
Working hours: 40 hours per week
Posting language: English
Posted: Oct 22, 2026

Original job description

Position Overview

Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.

Key Job Responsibilities

Operations Management

Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.

Provides direct supervision of team members including scheduling and time keeping.

Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.

Ensures that daily equipment sheets are updated and properly completed.

Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.

Attends BEO, Pre-Cons, and pre-production meetings as needed.

Delegates tasks as appropriate.

Customer Service

Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.

Supervises and mentors’ operational staff to ensure client satisfaction and revenue maximization via onsite upselling.

Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring ENCORE properties and all vendors. Mentors Technicians to also provide this superior level of customer service.

Meets with guests onsite to ensure that their needs are met, and the equipment setup is working properly.

Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.

People Development & Training

Promotes and reinforces a positive working environment centered on Encore core values.

Hire, develop, lead and motivate a talented team of technicians and operational support staff.

Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.

Manage human resource related issues including performance management, salary administration and training and development.

Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.

Registers and recommends team members for additional training opportunities as needed.

Job Requirements

High School Diploma is required. Bachelor’s degree is preferred.

4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience OR completion of Encore’s Accelerations Development Operations Program (ADOP).

Experience leading workflow and team members.

Working knowledge of audio-visual equipment in a live show environment

Proficiency with the use of computer hardware

Proficiency with computer software and programs, including the Internet and Microsoft Office

Effective leadership abilities and customer satisfaction focus.

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work

Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Hourly Pay Range: $37.50- $38.50

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Benefits

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Group insurance benefits
Life insurance
Night shift premium
Registered Retirement Savings Plan (RRSP)

Long term benefits

Long-term care insurance
Maternity and parental benefits

Other benefits

- Deferred Profit-Sharing Plan (DPSP)
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Transportation provided by employer
- Parking available
- Travel insurance
- Wellness program
- Maternitty, Paternity benefits

Work Environment (40 hours per week)

Work schedules may vary and include day, evening, and weekend shifts. Overtime applies to hours worked beyond 40 hours per week.

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Location : 2385 Fairmont Banff Spring Alberta

Language of work : English

If you have any questions regarding this position, please feel free to contact me at: Fati.Ahanguir@Encoreglobal.com

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More about this job

Responsibilities

Manages daily floor operations and technician workflows to ensure high-quality delivery of audio-visual services. Supervises team members, handles inventory control, and maintains strong client relationships to maximize revenue and satisfaction.

Requirements

Requires a high school diploma and at least 4 years of audio-visual and hospitality experience, including 2 years in a supervisory role. Candidates must possess strong leadership abilities and proficiency with computer hardware and software.

Skills

Operations management
Audio visual equipment
Customer service
Staff leadership
Performance management
Inventory control
Team supervision
Scheduling
Billing review
Technical knowledge
Hospitality
Microsoft Office
Live show environment
Workflow management
Upselling

Benefits

Health benefits
Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits
Group insurance benefits
Life insurance
Night shift premium
Long-term care insurance
Maternity and parental benefits
Deferred Profit-Sharing Plan
Learning and training paid by employer
Paid time off
Team building opportunities
Transportation provided by employer
Parking available
Travel insurance
Wellness program

Visa sponsorship

Not detected in the job text

Hiring contact

Fati Ahanguir

Hiring contact email

Fati.Ahanguir@Encoreglobal.com

Keywords

Audio Visual
Operations Management
Hospitality
Inventory Control
Customer Service
Team Leadership
Performance Management
Live Events
Microsoft Office
Scheduling
Billing
Technical Support
Staff Development
Quality Assurance
Safety
Security
BEO
Pre-production
Upselling
Hotel Operations

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