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Added 14 hours ago
WT
Meeting Room Concierge
WBM Technologies
Saskatoon, SK
- Full-time
You will proactively monitor meeting room technology, troubleshoot technical issues, support users, and provide on-site assistance when needed. Working closely with Service Delivery…
Added 16 hours ago
FH
Senior business analyst
Fraser Health Authority
Surrey, BC
- $38.88 to $55.89 CAD / hour
Manage and support break-fixes for video enabled room systems such as Microsoft Teams, Zoom and Traditional Video Conferencing Rooms
Added 1 day ago
SD
Computer Systems Technologist II – Data Center & Network Systems Technician
School District #38 (Richmond)
Richmond, BC
- Full-time
The Network Systems Technician plays a vital role in maintaining the security, stability, and optimal performance of the district’s data infrastructure, networks, and computing systems. The…
Added 1 day ago
IG
IT Technician Support
Insight Global
Whitby, ON
- Contract
Insight Global is seeking a Field Support / Desktop Support Technician to serve as the on‑site IT presence at a steel manufacturing facility. This individual will support end users with…
Added 1 day ago
EG
Technician - Part Time - Halifax
Encore Global
Halifax, NS
- Part-time
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position…
Added 1 day ago
A
Technician, Installation 2
AVI-SPL
Markham, ON
- Full-time
Minimum of 2 - 4 years of audiovisual installation experience required
Added 1 day ago
TP
Stagehand, AV Technician & Audio Operator(s)
TECHNE PRODUCTIONS INC.
Halifax, NS
- Contract
The AV Technician & Audio Operator role is a contract, on-site position based in Halifax, NS. In this role, the technician sets up, operates, and strikes audio equipment for events,…
Added 1 day ago
P-
Digital Media Specialist
PHSA - Provincial Health Services Authority
Vancouver, BC
- Full-time
- Temporary
Provides full support with webcasting services including live streaming content, creating and maintaining a database of on-demand media.
Added 1 day ago
EG
Event Senior Technical Specialist - Lighting, Toronto Branch, Full Time
Encore Global
Brampton, ON
- $36 to $42 CAD / hour
- Full-time
…or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human…
Added 1 day ago
EG
Event Senior Technical Specialist - Projection, Toronto Branch, Full Time
Encore Global
Brampton, ON
- $36 to $42 CAD / hour
- Full-time
…or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human…
Added 1 day ago
EG
Event Senior Technical Specialist - Audio, Toronto Branch, Full Time
Encore Global
Brampton, ON
- $36 to $42 CAD / hour
- Full-time
…or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human…
Added 1 day ago
EG
Technical Services Coordinator, Delta Ottawa City Centre Full Time
Encore Global
Ottawa, ON
- $27 to $32 CAD / hour
- Full-time
…or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human…
Added 1 day ago
EG
Event Technical Specialist - Ottawa Office, Full Time
Encore Global
Ottawa, ON
- $28 to $35 CAD / hour
- Full-time
…or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human…
Added 1 day ago
EG
Technical Services Representative, Rogers Centre Ottawa (Union) - Full Time
Encore Global
Ottawa, ON
- $20.61 CAD / hour
- Full-time
…or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human…
Added 1 day ago
EG
Event Technical Supervisor - BMO Center, Calgary
Encore Global
Calgary, AB
- Full-time
…role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director…
Added 1 day ago
EG
Event Senior Technical Lead, The International Centre, Mississauga Full Time
Encore Global
Mississauga, ON
- $26 to $29 CAD / hour
- Full-time
…or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human…
Added 1 day ago
WC
Library Technician - Supply List
Waterloo Catholic District School Board
Kitchener, ON
- $31.86 to $33.48 CAD / hour
…this posting. Aggregate data will be stored anonymously to support improvements to the Board’s hiring…
Added 1 day ago
A
AV/MM Technician
Altis
ON
- $30 to $35 CAD / hour
- Contract
…experiences to life? We're looking for a Mid-Tier AV/Multimedia Technician to support audiovisual systems across two prominent public-sector museum locations in the National Capital…
Added 1 day ago
Casual Library Technician
Ottawa Catholic School Board
Ottawa, ON
The OCSB is currently seeking a Library Technician. The possible work addresses for this position can be found in our .
Added 1 day ago
PS
Auditorium Manager @ A.E. Peacock Collegiate
Prairie South School Division #210
Moose Jaw, SK
- Part-time
…evenings and/or weekends. This includes providing the technical support for school based programs such as graduations, dance performances, and award…
Added 1 day ago
Library Technicians (Substitutes)
Saskatoon Public Schools
Saskatoon, SK
Applicants must have grade twelve or equivalent and have completed a Library Technician course
Added 1 day ago
Library Technicians (Substitutes)
Saskatoon Public Schools
Saskatoon, SK
Applicants must have grade twelve or equivalent and have completed a Library Technician course
Added 1 day ago
WI
Audio/Visual Coordinator
Waterloo IIE 2016
Waterloo, ON
- Contract
Added 1 day ago
SG
Deskside Technician II
Stefanini Group
Schomberg, ON
- Contract
Initial few weeks training: Onsite approximately 40 hours per week during normal business hours and morning shift 6:30 a.m
Added 1 day ago
SG
Deskside Technician II
Stefanini Group
Schomberg, ON
- Contract
Initial few weeks training: Onsite approximately 40 hours per week during normal business hours and morning shift 6:30 a.m

Encore Global

Event Technical Specialist - Ottawa Office, Full Time

Ottawa, ON, Canada

$28 to $35 CAD / hour · Full-time

Apply on recruiting2.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: $28 to $35 CAD / hour
Job type: Full-time
Experience: 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview

The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This position reports to a Project Manager, Operations Manager, Operations Director, Director, Event Technology, Director of Project Management.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

Troubleshoots technical issues and resolve problems quickly as they arise.

Complies with all Company security and safety measures.

Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.

Understands and fosters the hotel/client relationship.

Training/Staff Development

Creates an atmosphere that fosters the development of technical and leadership skills in other employees.

Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.

Develops self as subject matter expert in discipline of specialty.

Stays current with technology and industry trends.

Event Supervision

Performs advanced work (pre/during/post event) with operations team members.

Supervises and directs other technicians during an event.

Equipment Maintenance

Assists team with proper security, storage, transportation, and maintenance of equipment.

Performs inventory and forecasting of equipment needs.

Job Qualifications

Bachelor’s Degree is preferred.

3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required

3-4 years of customer service or hospitality experience is preferred.

Internal Team Members must meet all Training requirements to be eligible to apply for this role.

Technical 1-Star, Professional 200 and (1) Technical Level 300 in A/P/V/L. Experience must be signed off by DPM or higher.

New Encore team members must validate/complete all Training requirements within 60 days of hire date.

Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.

Strong customer, client and coworker interface experience and abilities.

A valid driver’s license is required for team members in positions that may operate Company vehicles.

Additional DOT requirement may need to be met if applicable.

Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality

Manages Complexity

Value People

Collaborates

Hourly Pay Range: $28.00 - $35.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by PSAV based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply on recruiting2.ultipro.com About employer

More about this job

Responsibilities

The Technical Specialist at Encore Global will set up and operate audiovisual equipment for events, fix technical problems on the spot, and keep clients satisfied. They will also supervise other technicians and mentor team members.

Requirements

Candidates need 3+ years of event technology experience in audio, lighting, projection or video, plus Encore's internal technical training levels. A bachelor's degree and 3-4 years of customer service or hospitality experience are preferred.

Skills

Audiovisual equipment setup and operation
Audio systems
Lighting systems
Projection systems
Video systems
Live event production
Troubleshooting
Electrical components
Equipment inventory and forecasting
Equipment maintenance
Customer service
Team supervision
Technical training and mentorship
Safety compliance
Equipment security
Communication
Lifting and load handling
Ladder and lift work

Keywords

event technology
audiovisual
AV technician
live events
audio
lighting
projection
video
sound engineering
event production
technical support
client service
hospitality
hotel AV
equipment setup
troubleshooting
technical supervisor
Ottawa
full-time
on-call

Seniority

Mid level

Licences and certifications

Technical 1-Star
Professional 200
Technical Level 300 in A/P/V/L

Tools

audiovisual equipment
audio systems
lighting systems
projection systems
video systems
electrical components
lifts
ladders

Languages

English

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Work requirements

Jobs in Canada