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Added 35 mins ago
SS
Technical Sales Manager
Sunbelt Solomon
Calgary, AB
- Full-time
Magna IV Engineering is seeking an experienced and motivated Technical Sales Manager to join our team in Calgary, Alberta. The Sales Manager will be responsible for developing and expanding…
Added 4 hours ago
E
Sr. Writer, Intelligence
Enverus
Calgary, AB
- Full-time
Enverus Intelligence | Publishing | Calgary, AB or Houston, TX
Added 2 days ago
N
Project Manager - Data Center
Neoen
Calgary, AB
- Full-time
Based in Calgary, and reporting to the Province Director, the Project Manager – Data Center is responsible for the origination, development, and management of complex data center projects,…
Added 2 days ago
AI
National Director of Business Development
AutoCanada Inc.
Edmonton, AB · Montreal, QC · Calgary, AB · ON
- $120,000 to $170,000 CAD / year
- Full-time
Lieu : Edmonton (AB), Montréal (QC), GTA, ON, Calgary, AB
Added 6 days ago
SL
Archaeological Field Director / Supervisor
Synergy Land and Environmental
Fort St. John, BC
- Full-time
🌲⚒️ Archaeological Field Director / Supervisor – Fort St. John, BC ⚒️🌲
Added 6 days ago
E
Principal Technical Consultant, Senior Hydrogeologist
ERM
Calgary, AB · Vancouver, BC
- $109,900 to $147,300 CAD / year
- Full-time
…Principal Technical Consultant, Senior Hydrogeologist based in Calgary or Vancouver, you will play a key role in advancing ERM’s hydrogeology practice across Canada - helping clients make…
Added 6 days ago
EC
Event Technical Lead- BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
…This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 7 days ago
UO
Assistant University Veterinarian, VP Research
University of Calgary
Calgary, AB
- Full-time
…used in research, teaching, and testing at the University of Calgary, with a strong focus on animal welfare, regulatory compliance, CCAC standards, education, and support for researchers…
Added 7 days ago
EG
Event Technical Lead- BMO Center, Calgary
Encore Global
Calgary, AB
- Full-time
…This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 7 days ago
Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
As Director, MEP & Electrical Infrastructure, you will provide strategic leadership for the mechanical, electrical, plumbing, power generation, and utility infrastructure programs that…
Added 7 days ago
Director, Engineering and Procurement, AI Fabric
Bell
Calgary, AB
Reporting to the VP, Capital Programs, the Director, Engineering & Procurement is responsible for providing leadership across engineering governance, technical strategy, strategic sourcing,…
Added 8 days ago
Program Director, Bell AI Fabric
Bell
Calgary, AB
As Program Director, you will be accountable for the end-to-end delivery of the national data centre build program - orchestrating scope, schedule, budget, and cross-functional execution…
Added 9 days ago
BC
Executive Advisor, Legal Services
Build Canada Homes | Maisons Canada
ON · Ontario, Canada
- Full-time
Location: Toronto, Ottawa, Montreal, Calgary, or Edmonton
Added 10 days ago
Senior Client Solutions Analyst - Real Estate Banking - Calgary, Alberta
Scotiabank
Calgary, AB
…for funding, and working closely with our business service center on various tasks such as fee collection, client maintenance, off-boarding, payouts, and reference letter…
Added 12 days ago
EC
Event Technical Supervisor - BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
…operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations…
Added 13 days ago
EG
Event Technical Supervisor - BMO Center, Calgary
Encore Global
Calgary, AB
- Full-time
…operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations…
Added 13 days ago
FE
Center Director
FB Education Services
Calgary, AB
- Full-time
Fueling Brains Academy is looking for an experienced Center Director to lead one of our early learning campuses.
Added 14 days ago
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Store Manager, Full-Time- Chinook, Calgary
Reformation
Chinook, AB
- Full-time
New Store Opening at Chinook Center, Calgary Canada
Added 14 days ago
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Store Manager, Full-Time- Chinook, Calgary
Reformation
Calgary, AB
- Full-time
New Store Opening at Chinook Center, Calgary Canada
Added 18 days ago
LM
Administrative Assistant
LASIK MD
Calgary, AB
- Full-time
You oversee clinic aesthetics projects & follow up on actions from audits delegated by the Center Director.
Added 20 days ago
B
Marketing Coordinator - Capital Division
Basecamp
Calgary, AB
- Up to $60,000 CAD / year
- Full-time
…an exciting stage of growth, and this role sits right at the center of…
Added 21 days ago
BG
Precision Agriculture Lead - Agriculture
Brandt Group of Companies
AB · Alberta, Canada
- Full-time
Brandt is currently seeking a Precision Agriculture Lead to be based in either our Calgary or Rocky View Agriculture location.
Added 29 days ago
AI
National Director of Business Development
AutoCanada Inc.
Calgary, AB · Edmonton, AB · Montreal, QC · ON
- $120,000 to $170,000 CAD / year
- Full-time
Lieu : Edmonton (AB), Montréal (QC), GTA, ON, Calgary, AB
Added 27 days ago
CH
Workforce Management Analyst
CBI Home Health
Winnipeg, MB · Calgary, AB · Toronto, ON
- Full-time
CBI Home Health is looking to hire a Workforce Management Analyst in Toronto, Calgary or Winnipeg.
Added 28 days ago
RS
Director Customer Logistics – Telecommunications Operations
Ryder System, Inc.
Mississauga, ON
- Full-time
Ryder is seeking a results-driven Director, Customer Logistics to lead operations across distribution centers in Mississauga, Ontario, and Calgary, Alberta. This executive role is…

Encore Global

Event Technical Supervisor - BMO Center, Calgary

Calgary, AB, T2G 2W1, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 year of audio visual experience is required
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Overview

The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations Manager.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.

Troubleshoot technical issues and resolve problems quickly as they arise.

Complies with all Company security and safety measures.

Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and ENCORE service expectations.

Serves as a mentor for new hires.

Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.

Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.

Ensures the equipment sheets are updated and properly completed.

Works with team to establish coordinated communications for the management of events.

Attends venue meetings as needed (example = banquet event orders or pre-event conferences)

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.

Leads the team in proper security, storage, transportation, and maintenance of equipment.

Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred

3-5 years of customer service or hospitality experience is preferred

3-5 year of audio visual experience is required

Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date

Knowledge of technical theory

Advanced problem solving skills

Experience leading workflow and team members

A valid driver’s license is required for team members in positions that may operate Company vehicles

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work

Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Compensation for this position is determined in accordance with the company's established salary structure.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

The Technical Supervisor leads floor operations, ensuring the accurate setup and operation of audiovisual equipment while providing excellent customer service. They are responsible for staff development, workflow management, and maintaining equipment to ensure operational efficiency.

Requirements

Candidates must have 3-5 years of audio-visual experience and 3-5 years of customer service or hospitality experience. A bachelor's degree is preferred, and applicants must be able to achieve Technical 1-Star Certification.

Skills

Technical troubleshooting
Staff leadership
Customer service
Event management
Team mentoring
Equipment maintenance
Workflow management
Problem solving
Communication
Inventory management
Technical theory
Hospitality management

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual
Event Technology
Hospitality
Technical Supervisor
Equipment Maintenance
Troubleshooting
Staff Development
Operations Management
Technical 1-Star Certification
Banquet Event Orders
Preventative Maintenance
Inventory Control
Customer Satisfaction
Leadership
Convention Center

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