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Added 6 mins ago
AH
Registered Nurse
Alberta Health Services
Mayerthorpe, AB
- Full-time
…Union: United Nurses of Alberta Unit and Program: Home Care Case Manager Primary Location: Mayerthorpe Health Centre Location Details: As Per Location Multi-Site: At (UNA only) FTE: 1.00…
Added 6 mins ago
AH
Registered Nurse
Alberta Health Services
Alexis Whitecourt 232, AB · Whitecourt, AB
- Temporary
…Union: United Nurses of Alberta Unit and Program: Home Care Case Manager Primary Location: Whitecourt Healthcare Centre Location Details: As Per Location Multi-Site: At (UNA only) FTE: 0.81…
Added 6 mins ago
AH
Registered Nurse
Alberta Health Services
Canmore, AB
- Part-time
…into service authorization. You will report to the Home Care Manager and will be responsible for coordinating and providing quality care to clients in the community. You will provide…
Added 6 mins ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Coaldale, AB
- Temporary
…Coaldale Health Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 13-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available:…
Added 6 mins ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Camrose, AB
- Temporary
…Location: Camrose EMS Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 13-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available:…
Added 6 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 6 mins ago
AH
Occupational Therapist II - Home Care
Alberta Health Services
Grande Prairie, AB
- Part-time
…shopping opportunities. Under general supervision from the manager, the Occupational Therapist II performs duties relating to the assessment, treatment, education and management of patients…
Added 6 mins ago
AH
Physiotherapist I
Alberta Health Services
Grande Prairie, AB
- Full-time
…share the opportunities and discuss your areas of interest. Our manager’s phone number is 780 538 7360. In addition to a competitive rate of pay, AHS currently has a Remote Retention…
Added 6 mins ago
AH
Occupational Therapist II
Alberta Health Services
Grande Prairie, AB
- Full-time
…expertise to provide care and oversight. Reporting to the Area Manager Allied Health, the Occupational Therapist II collaborates with the Care Community to assess, plan, implement, and…
Added 7 mins ago
TS
Housekeeper (Casual)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
Housekeeper is supervised by the Environmental Services Manager and should expect to receive direction specific to task and program environmental needs from management at the site where the…
Added 7 mins ago
C
Sr. Infrastructure Engineer - Patching
CIBC
Toronto, ON
- Full-time
…your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your…
Added 7 mins ago
C
Senior Audit Manager, Wealth Management
CIBC
Toronto, ON
- Full-time
…hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be…
Added 7 mins ago
CS
Project Manager (Mechanical) - Canem
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
- Full-time
…continue to grow and are looking for an experienced Project Manager to join our team in…
Added 7 mins ago
CS
Project Manager (Electrical) - Canem
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
- Full-time
…continue to grow and are looking for an experienced Project Manager to join our team in…
Added 7 mins ago
C
Home and Building Clerk
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Davidson, SK
- Part-time
Reporting to the Store Manager, you'll be part of a team that helps create a positive shopping experience for our members and customers. Whether you're assisting at the till, stocking…
Added 21 mins ago
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Environmental Manager H/F
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Toronto, ON
- Full-time
The project is distinguished by its proximity to an active nuclear site, requiring rigorous standards of safety, planning and coordination.
Added 22 mins ago
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Pharm D Masters
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Prince Albert, SK
- Full-time
Reporting to the Manager the Pharmacist Masters is committed to:
Added 22 mins ago
J
Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 22 mins ago
J
Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Maintenance Manager position will lead a multi-site team of maintenance associates, as well as potentially supervise Area Maintenance Managers, and ensure a safe working environment for…
Added 22 mins ago
J
Maintenance Manager
JLL
Cambridge, ON
- Full-time
The Maintenance Manager position will lead a multi-site team of maintenance associates, as well as potentially supervise Area Maintenance Managers, and ensure a safe working environment for…
Added 22 mins ago
IF
Manager, Investment Reporting
Intact FC
Montreal, QC
- Full-time
As Manager, Investment Reporting, you will lead a key finance function at the intersection of financial reporting, accounting, controls, and data transformation. You will have broad…
Added 37 mins ago
KE
Project Manager: Environmental Contracting
Kinetic Environmental
AB · Calgary, AB
- Full-time
Kinetic Environmental Ltd. has an opportunity within our Calgary branch for Project Manager to plan, schedule, organize, direct, control and evaluate hazardous material abatement and…
Added 37 mins ago
BF
Poultry Technician
Burnbrae Farms
Dufrost, MB
- Full-time
Prepare birds for transport from a barn to another site. This can include loading birds into carts and onto transport trucks, as well as unloading birds from carts into the barn
Added 52 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Joliette, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 52 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Rouyn-Noranda, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…

Encore Global

Event Technical Supervisor - BMO Center, Calgary

Calgary, AB, T2G 2W1, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 year of audio visual experience is required
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Overview

The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations Manager.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.

Troubleshoot technical issues and resolve problems quickly as they arise.

Complies with all Company security and safety measures.

Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and ENCORE service expectations.

Serves as a mentor for new hires.

Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.

Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.

Ensures the equipment sheets are updated and properly completed.

Works with team to establish coordinated communications for the management of events.

Attends venue meetings as needed (example = banquet event orders or pre-event conferences)

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.

Leads the team in proper security, storage, transportation, and maintenance of equipment.

Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred

3-5 years of customer service or hospitality experience is preferred

3-5 year of audio visual experience is required

Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date

Knowledge of technical theory

Advanced problem solving skills

Experience leading workflow and team members

A valid driver’s license is required for team members in positions that may operate Company vehicles

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work

Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Compensation for this position is determined in accordance with the company's established salary structure.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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More about this job

Responsibilities

The Technical Supervisor leads floor operations, ensuring the accurate setup and operation of audiovisual equipment while providing excellent customer service. They are responsible for staff development, workflow management, and maintaining equipment to ensure operational efficiency.

Requirements

Candidates must have 3-5 years of audio-visual experience and 3-5 years of customer service or hospitality experience. A bachelor's degree is preferred, and applicants must be able to achieve Technical 1-Star Certification.

Skills

Technical troubleshooting
Staff leadership
Customer service
Event management
Team mentoring
Equipment maintenance
Workflow management
Problem solving
Communication
Inventory management
Technical theory
Hospitality management

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual
Event Technology
Hospitality
Technical Supervisor
Equipment Maintenance
Troubleshooting
Staff Development
Operations Management
Technical 1-Star Certification
Banquet Event Orders
Preventative Maintenance
Inventory Control
Customer Satisfaction
Leadership
Convention Center

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