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Added 9 mins ago
FH
Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
- Full-time
…patient-centred care through innovative design, integrated smart technology and increased access to care for patients and families, closer to…
Added 9 mins ago
FH
Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS)
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical team members and support staff within the assigned unit(s). The Patient Care…
Added 9 mins ago
T
Group Manager, Specialized Finance
TD
Toronto, ON
- Full-time
…Both reporting to OSFI and publish disclosures provide key information about the Bank's solid financial…
Added 9 mins ago
EG
Manager, Business Operations and Transformation
Emterra Group
Oakville, ON
- Full-time
…initiatives, and management reporting. The role is intended to support Ryse's next stage of growth by improving accountability, creating scalable business processes, and ensuring the…
Added 9 mins ago
FH
Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
- Full-time
…patient-centred care through innovative design, integrated smart technology and increased access to care for patients and families, closer to…
Added 24 mins ago
SC
IT Site Manager
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
- Full-time
As an IT Site Manager, you will play a critical leadership role in ensuring technology enables the success of our manufacturing and business operations. You will lead a local IT team,…
Added 24 mins ago
TC
Manager, Budget Services
The City of Guelph
Guelph, ON
- Other
Resumes are being accepted for the position of Manager, Budget Services within the Finance Department. The Manager, Budget Services provides leadership for the City’s operating and capital…
Added 24 mins ago
AC
Audit TI
Aston Carter
Montreal, QC
- $35 to $75 CAD / hour
- Contract
Our client, a leading consulting firm, is seeking professionals with experience in IT Audit, ITGC, SOX, and Technology Risk to support engagements within the financial services industry. We…
Added 1 hour ago
TB
Senior IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the Senior IT Internal Controls Auditor is responsible for supporting the planning and execution of IT audit engagements in alignment with…
Added 1 hour ago
TB
IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the IT Internal Controls Auditor is responsible for supporting the execution of IT audit engagements in alignment with departmental standards and…
Added 1 hour ago
Legal Counsel Procurement & Contract Governance
VIA Rail Canada
Montreal, QC
…interests (contracts for the purchase of goods and services, information technology, infrastructure access, construction, marketing, confidentiality, and…
Added 1 hour ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC · Quebec, QC
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 1 hour ago
EG
Manager, Business Operations and Transformation
Emterra Group
Oakville, ON
- Full-time
…initiatives, and management reporting. The role is intended to support Ryse's next stage of growth by improving accountability, creating scalable business processes, and ensuring the…
Added 1 hour ago
TR
Principal Product Manager, Content Transformation
Thomson Reuters
Toronto, ON
- Full-time
Principal Product Manager, Content Transformation (Direct Tax AI)
Added 1 hour ago
YA
corporate sales manager
Yard At A Time Concrete Ltd.
Delta, BC
- Full-time
Review and adapt information regarding product innovations, competitors and market conditions
Added 1 hour ago
A
Chargé De Projet - Project Manager
Actalent
Saint-Eustache, QC
- $40 to $60 CAD / hour
- Contract
Added 1 hour ago
A
Gestionnaire De Projet/Project Manager
Actalent
Montreal, QC
- $40 to $60 CAD / hour
- Contract
Added 1 hour ago
R
Senior Project Manager
Raise
Toronto, ON
- Full-time
We at Raise are hiring a Senior Project Manager for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.…
Added 1 hour ago
A
Product Manager
Actalent
Vancouver, BC
- $60 to $70 CAD / hour
- Full-time
This Product Manager role focuses on developing and managing new consumer-facing payment and membership products that drive global member acquisition and engagement. You will own and evolve…
Added 1 hour ago
BC
Interface Planner
Bechtel Corporation
Toronto, ON
- Other
The Interface Planner will work closely with Integration Manager to monitor interface commitments, identify schedule risks, facilitate resolution of cross-boundary issues, and support…
Added 1 hour ago
DC
Team Lead, Coordinated Entry Program
Distress Centre Calgary
Calgary, AB
- $62,000 to $65,000 CAD / year
- Full-time
For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define…
Added 1 hour ago
TD
Production Supervisor - Shift Rotation every month.
TIGER DRYLAC CANADA INC
Guelph, ON
- $70,000 to $80,000 CAD / year
Support the Factory Manager in planning, organizing, directing, controlling, and evaluating production operations.
Added 1 hour ago
M
Gestionnaire de compte de réussite client / Customer Success Account Manager
Microsoft
Montreal, QC
- Full-time
Added 1 hour ago
U
Revenue Marketing Program Manager / Gestionnaire des programmes de marketing des revenus
UKG
Remote, Canada
- Full-time
- Remote
As the Revenue Marketing Program Manager, Canada, you will lead the Canadian Revenue Marketing strategy and the programs that bring it to life. This is a hybrid strategy and program…
Added 1 hour ago
U
Sr Customer Success Manager - Bilingual (French/English) / Gestionnaire principal de la réussite client - Bilingue (français/anglais)
UKG
Remote, Canada
- Full-time
- Remote
The Senior Customer Success Manager (CSM) is a strategic, customer-facing role responsible for driving value realization, adoption, retention, and growth across a portfolio of UKG…

Encore Global

Event Technical Supervisor - Coast Canmore Hotel

Canmore, AB, T1W 1N7, Canada

Hourly Pay Range: $28.30 - $34.88 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. · Full-time

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Job details

Pay: Hourly Pay Range: $28.30 - $34.88 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location.
Job type: Full-time
Experience: 3-5 year of audio visual experience is required
Posting language: English
Posted: Oct 1, 2026

Original job description

Position Overview

The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations Manager.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.

Troubleshoot technical issues and resolve problems quickly as they arise.

Complies with all Company security and safety measures.

Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and ENCORE service expectations.

Serves as a mentor for new hires.

Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.

Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.

Ensures the equipment sheets are updated and properly completed.

Works with team to establish coordinated communications for the management of events.

Attends venue meetings as needed (example = banquet event orders or pre-event conferences)

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.

Leads the team in proper security, storage, transportation, and maintenance of equipment.

Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred

3-5 years of customer service or hospitality experience is preferred

3-5 year of audio visual experience is required

Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date

Knowledge of technical theory

Advanced problem solving skills

Experience leading workflow and team members

A valid driver’s license is required for team members in positions that may operate Company vehicles

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work

Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Hourly Pay Range: $28.30 - $34.88 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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More about this job

Responsibilities

The Technical Supervisor leads floor operations, overseeing the setup, operation, and breakdown of audiovisual equipment while managing staff workflow. They are responsible for ensuring customer satisfaction, providing technical support, and maintaining equipment standards within a hotel environment.

Requirements

Candidates must have 3-5 years of audio-visual experience and strong customer service skills. A bachelor's degree is preferred, and applicants must be able to achieve Technical 1-Star Certification.

Skills

Technical troubleshooting
Staff leadership
Customer service
Event management
Equipment maintenance
Workflow management
Mentoring
Inventory management
Communication
Problem solving
Hospitality operations

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual
Technical Supervisor
Hospitality
Event Technology
Equipment Setup
Troubleshooting
Preventative Maintenance
Inventory Count
Staff Development
Banquet Event Orders
Technical Theory
Operations Management
Customer Satisfaction
Warehouse Operations
Technical 1-Star Certification

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