Jobs in Canada

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Added 11 mins ago
ML
Finance Manager, SG&A
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
- Hybrid
The Manager, SG&A is responsible for leading detailed SG&A planning, forecasting, spending analysis and decision support across corporate functions and cost centres. The role partners with…
Added 11 mins ago
ML
Manager, Forecasting, Planning & Analysis - Prepared Foods
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
- Hybrid
The Forecasting, Planning & Analysis Manager is accountable for the operating-unit operational forecast, budget, long-range plan and performance outlook. The role reviews MLF-GS outputs and…
Added 11 mins ago
ML
Sr. Manager, Enterprise Consolidation, Planning & SG&A
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
- Hybrid
The Sr. Manager, Enterprise Consolidation, Planning & SG&A is accountable for the execution and quality of enterprise and SG&A budgeting, forecasting, long-range planning, management…
Added 19 mins ago
WB
Alpine Restaurant Assistant Manager
Whistler Blackcomb
Whistler, BC
- Temporary
3-5 years of restaurant experience, 1+ years of supervisory experience required
Added 19 mins ago
EC
Sr Manager, Workforce Excellence - Brampton
Encore Canada
Brampton, ON
- Full-time
Added 19 mins ago
S|
IT Sales Manager
Solidy | Software Development Company
BC
- Full-time
The IT Sales Manager is responsible for managing the entire sales lifecycle, which includes: prospecting new leads, qualifying new sales opportunities, performing onsite presentations to…
Added 49 mins ago
GC
Technical Director
Game Companies
Vancouver, BC
- Full-time
A people manager who has experience in developing team members’ career advancement.
Added 49 mins ago
ES
National Account Manager
Essex Solutions
ON · Simcoe, ON
- Full-time
We are seeking a highly motivated and results-oriented National Account Manager to manage key customer relationships and drive profitable growth within the energy and electrical markets.…
Added 1 hour ago
SC
shift supervisor - Store# 23274, 65 DUSK DR
Starbucks Coffee Company
Brampton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
CT
Senior Glazing Estimator
CSG Talent
Delta, BC
- $110,000 to $150,000 CAD / year
- Full-time
…effectively communicate with decision makers, engineers, product manager, project manager, engineers and…
Added 1 hour ago
GC
Senior Manager, Compensation
Game Companies
Vancouver, BC
- Full-time
Added 1 hour ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Must have access to a reliable vehicle and the ability to travel within the community as required · Must be available to work 12 hours day shifts from Monday to Sunday
Added 1 hour ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
Under the supervision of the General Manager, you will coordinate activities, internal resources, and suppliers, while ensuring compliance with applicable standards and regulations.
Added 1 hour ago
UG
Data Analyst
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
Reporting to the Research Manager, the Data Analyst supports researchers in all aspects of a research project. This includes navigating project data sets and determining data quality,…
Added 1 hour ago
ES
assistant manager, restaurant
East Side Mario's
Cornwall, ON
- Full-time
Added 1 hour ago
J
Project Manager (Mining)
JobsMedia.io
Montreal, QC
- Full-time
Added 1 hour ago
AR
Project Manager
Aciers Richelieu - Usinage St-Laurent
Sorel-Tracy, QC
- Full-time
The project manager must ensure that the projects assigned to him are taken care of while ensuring follow-up with the production teams. More specifically, the candidate will be required to:
Added 2 hours ago
TP
Property Manager
Templeton Properties - Halifax Apartments
Halifax, NS
- Full-time
Role Description This is a full-time, on-site Property Manager role located at Halifax Apartments in Halifax, NS. The Property Manager oversees the day-to-day operations of the residential…
Added 2 hours ago
NB
Banking advisor
National Bank of Canada
Kitchener, ON
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
NB
Analyst AI
National Bank of Canada
Montreal, QC
- Full-time
In AI factory, you are part of a large team of 40 colleagues and report to the Senior Manager. Our team stands out for its AI expertise, innovation and collaborative spirit. You will work…
Added 2 hours ago
AC
Planificateur | Planner & Scheduler
Aston Carter
Montréal, QC
- $50 to $62.5 CAD / hour
- Contract
Added 2 hours ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 2 hours ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Handle guest questions, concerns and complaints professionally and notify a manager as required
Added 2 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 3 hours ago
GC
Content Producer
Game Companies
Montreal, QC
- Full-time
We are seeking an incredibly organized, logistics-driven Character Content Manager to ensure our Character Art pipeline runs efficiently.

Encore Global

Sr Manager, Workforce Excellence - Brampton

Brampton, ON, Canada

Salary Pay Range: $75,000 - $90,000. · Full-time

Apply on recruiting2.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: Salary Pay Range: $75,000 - $90,000.
Job type: Full-time
Experience: Event Execution Experience 5+ years
Posting language: English
Posted: Mar 27, 2026

Original job description

Position Overview

The Sr Mgr, Workforce Excellence is responsible for partnering with the RVP, Production Center and Venues and peers to execute a defined hiring, training and scheduling approach that supports Encore’s growth plan and desired financial results. This position will own the strategic deployment approach within the specified market(s), focusing on quality, consistency, best practice implementation and team member deployment across Encore’s venue and event staffing. Additionally, this position will work with assigned Regional Workforce Managers to drive a consistent approach to hiring, training and scheduling, focusing on optimizing the customer experience and establishing core standard processes and expectations for our labor schedulers and field teams.

Reporting to RVP, Production Center and Venues, the primary responsibility in this role will be to execute an effective hiring, training, scheduling and reporting culture at Encore to advance the organization’s strategic objectives.

Key Job Responsibilities:

Regional Workforce Hiring, Onboarding and Training

Implement regional hiring, onboarding and training practices and initiatives consistent with recruiting, HR and Global Learning guidance and LEAP (Location Effectiveness and Productivity model) scheduling process deployment

Manage staffing to support the growth of the business and accomplish the organizational goals.

Assemble market plans to lower cost, improving service standards, reviewing staffing levels, skill sets, and pay rates.

Develop labor pool solutions that balance technical and service skills while minimizing costs.

LEAP staffing guideline adherence (in partnership with HR)

Implement process/continuous improvement initiatives and methodologies designed to drive labor efficiencies and cost performance.

Service and safety standards at or above Encore expectations

Monitor sales pipeline to ensure event demand planning and execution is supported by workforce.

Leadership & People Development

Execute organization structure that results in effective delivery of services to the entire organization.

Provide focused and continued coaching to develop the skills of all direct reports.

Partner with HR business partners to manage human resources activity, including selection, performance management, salary administration, training and development and strategic human resources planning

Systems, Reporting and KPIs

Partner with leadership to address key areas of labor analysis opportunities and implement action plans to address those areas.

Develop workforce recommendations based on KPI trends and insights. Present and implement recommendations as appropriate.

Recommend system enhancements, provide system training and identify areas for improved system usage for regions within assigned areas, in close partnership with operations leadership.

Develop and implement an approach to standardize and improve reporting, KPIs and other deliverable information to the field to improve all aspects of labor management and performance measurement so that better recommendations and decisions can be made

Job Qualifications:

Exceptional strategic planning and influence skills

Excellent people leadership, coaching and employee engagement skills

7+ Experience in above property labor management

High proficiency with Encore systems and tools, including NWF 2.0, Ecliptic and Compass

Strong organizational leadership skills

Superior Analytical Acumen

Excel/Data Analysis Skills

Event Execution Experience 5+ years

Regional Management /Multi-Location Management is preferred but not required

Competency Group

Deliver World Class Service

Hospitality

Do The Right Thing

Courage

Drive Results

Optimizes & Aligns Work

See The Big Picture

Strategic Mindset

Value People

Organizational Savvy

Values Diversity

Develops Talent

Salary Pay Range: $75,000 - $90,000.

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply on recruiting2.ultipro.com About employer

More about this job

Responsibilities

The Senior Manager, Workforce Excellence at Encore Global will set up regional hiring, onboarding, training and scheduling practices and manage staffing levels and labour costs. They will coach direct reports, work with HR on people matters, and build reports and KPI recommendations for the field.

Requirements

Candidates need 7+ years of above-property labour management and 5+ years of event execution experience, plus strong strategic planning, people leadership and data analysis skills. High proficiency with Encore systems (NWF 2.0, Ecliptic, Compass) and Excel is required. Regional or multi-location management experience is preferred.

Skills

Workforce planning
Labour cost management
Staffing levels and scheduling
Hiring, onboarding and training
LEAP scheduling process
NWF 2.0
Ecliptic
Compass
Excel
Data analysis
KPI reporting
Strategic planning
People leadership and coaching
Performance management
Salary administration
Event demand planning
Continuous improvement
Process standardization
Hospitality service standards
Stakeholder influence

Keywords

workforce management
labour management
workforce planning
hiring and training
staff scheduling
event staffing
venue operations
LEAP scheduling
NWF 2.0
Ecliptic
Compass
Excel
data analysis
KPI reporting
people leadership
HR partnership
hospitality
sports and entertainment venues
Brampton

Seniority

Senior

Tools

NWF 2.0
Ecliptic
Compass
Excel

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Work requirements

Jobs in Canada