Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 mins ago
O
Channel manager
Oqitor
Vancouver, BC
- Full-time
Role Description The Channel Manager is a full-time, on-site role based in Vancouver, BC, responsible for building, managing, and growing Oqitor’s network of channel partners, including…
Added 32 mins ago
EC
Sr Manager, Workforce Excellence - Brampton
Encore Canada
Brampton, ON
- Full-time
Monitor sales pipeline to ensure event demand planning and execution is supported by workforce.
Added 32 mins ago
S|
IT Sales Manager
Solidy | Software Development Company
BC
- Full-time
The IT Sales Manager is responsible for managing the entire sales lifecycle, which includes: prospecting new leads, qualifying new sales opportunities, performing onsite presentations to…
Added 1 hour ago
ES
National Account Manager
Essex Solutions
ON · Simcoe, ON
- Full-time
We are seeking a highly motivated and results-oriented National Account Manager to manage key customer relationships and drive profitable growth within the energy and electrical markets.…
Added 2 hours ago
NB
Banking advisor
National Bank of Canada
Kitchener, ON
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 3 hours ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 3 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 4 hours ago
A
Field Service Technician
ABB
Coquitlam, BC
- Full-time
Build and maintain strong customer relationships, identify service growth opportunities, and collaborate closely with sales teams to expand the customer base and support business objectives.
Added 5 hours ago
W
(CAN) Health and Beauty Team Associate
Walmart
Winnipeg, MB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 6 hours ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
…join our Gynecology & Gastroenterology (Motility) commercial sales team. This role will be based in the Lower Mainland of BC and will be responsible for the province of BC and SK. In this…
Added 6 hours ago
Product Advisor - Campus Nissan Victoria
Campus Auto Group
Victoria, BC
This role reports to the Sales Manager of the dealership.
Added 6 hours ago
CA
Lot Attendant - Campus Honda Victoria
Campus Auto Group
Victoria, BC
- $19 CAD / hour
This role reports to the Sales Manager of the dealership.
Added 6 hours ago
Product Advisor - Jim Pattison Volvo Cars North Vancouver
The Jim Pattison Auto Group
North Vancouver, BC
This role reports to the Sales Manager of the dealership.
Added 6 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Kingston, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 7 hours ago
W
(CAN) Health and Beauty Team Associate
Walmart
Kingston, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 7 hours ago
Customer Success Manager - Fashion/General Retail, Hospitality
United Services Group
Toronto, ON · Oshawa, ON · Kingston, ON · Pickering, ON
Participate in the development and implementation of annual plans by customer banners with Sales and Departmental Head.
Added 8 hours ago
DR
Branch Manager
DMC Recruitment Group
Surrey, BC
- Full-time
Are you a commercially driven Branch Manager or General Manager who takes ownership of business performance, leads with accountability and knows how to build a successful, profitable…
Added 8 hours ago
TH
Sales Associate Part-Time - 7255 Cranbrook
The Home Depot
Cranbrook, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 8 hours ago
SC
store manager, Varennes to Saint-Hyacinthe Area, QC
Starbucks Coffee Company
Varennes, QC · Saint-Hyacinthe, QC · Beloeil, QC
- $59,400 to $78,450 CAD / year
Contribute to the growth of a multi-million dollar business: Generate sales by leveraging your business acumen, efficiency, and problem-solving skills.
Added 8 hours ago
H
Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
This employer is a marketing technology company seeking a Senior Client Success Manager for its programmatic advertising business. You will make sure a book of clients meets its campaign…
Added 8 hours ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 8 hours ago
AC
Senior Manager, Indirect Tax
Aston Carter
Toronto, ON
- $70 to $72 CAD / hour
- Contract
Job Title: Manager, Indirect TaxJob DescriptionWe are seeking a dedicated and experienced Manager, Indirect Tax to lead and oversee the indirect tax compliance processes for our…
Added 9 hours ago
N
Customer Success Account Manager
NoxPharm
Burnaby, BC
- Full-time
…STEMCELL Technologies is seeking a Customer Success Account Manager to join our STEMSOFT team! As the Customer Success Account Manager, you will manage relationships for STEMSOFT clients…

Encore Global

Sr Manager, Workforce Excellence - Brampton

Brampton, ON, Canada

Salary Pay Range: $75,000 - $90,000. · Full-time

Apply on recruiting2.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: Salary Pay Range: $75,000 - $90,000.
Job type: Full-time
Experience: Event Execution Experience 5+ years
Posting language: English
Posted: Mar 27, 2026

Original job description

Position Overview

The Sr Mgr, Workforce Excellence is responsible for partnering with the RVP, Production Center and Venues and peers to execute a defined hiring, training and scheduling approach that supports Encore’s growth plan and desired financial results. This position will own the strategic deployment approach within the specified market(s), focusing on quality, consistency, best practice implementation and team member deployment across Encore’s venue and event staffing. Additionally, this position will work with assigned Regional Workforce Managers to drive a consistent approach to hiring, training and scheduling, focusing on optimizing the customer experience and establishing core standard processes and expectations for our labor schedulers and field teams.

Reporting to RVP, Production Center and Venues, the primary responsibility in this role will be to execute an effective hiring, training, scheduling and reporting culture at Encore to advance the organization’s strategic objectives.

Key Job Responsibilities:

Regional Workforce Hiring, Onboarding and Training

Implement regional hiring, onboarding and training practices and initiatives consistent with recruiting, HR and Global Learning guidance and LEAP (Location Effectiveness and Productivity model) scheduling process deployment

Manage staffing to support the growth of the business and accomplish the organizational goals.

Assemble market plans to lower cost, improving service standards, reviewing staffing levels, skill sets, and pay rates.

Develop labor pool solutions that balance technical and service skills while minimizing costs.

LEAP staffing guideline adherence (in partnership with HR)

Implement process/continuous improvement initiatives and methodologies designed to drive labor efficiencies and cost performance.

Service and safety standards at or above Encore expectations

Monitor sales pipeline to ensure event demand planning and execution is supported by workforce.

Leadership & People Development

Execute organization structure that results in effective delivery of services to the entire organization.

Provide focused and continued coaching to develop the skills of all direct reports.

Partner with HR business partners to manage human resources activity, including selection, performance management, salary administration, training and development and strategic human resources planning

Systems, Reporting and KPIs

Partner with leadership to address key areas of labor analysis opportunities and implement action plans to address those areas.

Develop workforce recommendations based on KPI trends and insights. Present and implement recommendations as appropriate.

Recommend system enhancements, provide system training and identify areas for improved system usage for regions within assigned areas, in close partnership with operations leadership.

Develop and implement an approach to standardize and improve reporting, KPIs and other deliverable information to the field to improve all aspects of labor management and performance measurement so that better recommendations and decisions can be made

Job Qualifications:

Exceptional strategic planning and influence skills

Excellent people leadership, coaching and employee engagement skills

7+ Experience in above property labor management

High proficiency with Encore systems and tools, including NWF 2.0, Ecliptic and Compass

Strong organizational leadership skills

Superior Analytical Acumen

Excel/Data Analysis Skills

Event Execution Experience 5+ years

Regional Management /Multi-Location Management is preferred but not required

Competency Group

Deliver World Class Service

Hospitality

Do The Right Thing

Courage

Drive Results

Optimizes & Aligns Work

See The Big Picture

Strategic Mindset

Value People

Organizational Savvy

Values Diversity

Develops Talent

Salary Pay Range: $75,000 - $90,000.

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply on recruiting2.ultipro.com About employer

More about this job

Responsibilities

The Senior Manager, Workforce Excellence at Encore Global will set up regional hiring, onboarding, training and scheduling practices and manage staffing levels and labour costs. They will coach direct reports, work with HR on people matters, and build reports and KPI recommendations for the field.

Requirements

Candidates need 7+ years of above-property labour management and 5+ years of event execution experience, plus strong strategic planning, people leadership and data analysis skills. High proficiency with Encore systems (NWF 2.0, Ecliptic, Compass) and Excel is required. Regional or multi-location management experience is preferred.

Skills

Workforce planning
Labour cost management
Staffing levels and scheduling
Hiring, onboarding and training
LEAP scheduling process
NWF 2.0
Ecliptic
Compass
Excel
Data analysis
KPI reporting
Strategic planning
People leadership and coaching
Performance management
Salary administration
Event demand planning
Continuous improvement
Process standardization
Hospitality service standards
Stakeholder influence

Keywords

workforce management
labour management
workforce planning
hiring and training
staff scheduling
event staffing
venue operations
LEAP scheduling
NWF 2.0
Ecliptic
Compass
Excel
data analysis
KPI reporting
people leadership
HR partnership
hospitality
sports and entertainment venues
Brampton

Seniority

Senior

Tools

NWF 2.0
Ecliptic
Compass
Excel

Report this job

Work requirements

Jobs in Canada