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Added 6 mins ago
CU
Associate Vice-President, Communications and Public Affairs and Chief Communications Officer
Carleton University
Ottawa, ON
- Other
Added 6 mins ago
IH
Regional Project Lead
Interior Health Authority
Kamloops, BC
- Full-time
This position offers a flexible work location from within the Thompson, Cariboo, Shuswap areas.
Added 6 mins ago
IH
Recruitment Assistant | Centralized External Recruitment
Interior Health Authority
BC · British Columbia, Canada
- Full-time
…support the Centralized External Recruitment (CER) team. The location of this position is flexible within the Interior Health…
Added 6 mins ago
TH
Receiving/Freight Associate Full Time -6pm - 2:30am (MONCTON)
The Home Depot Canada
Moncton, NB
- Full-time
…to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our…
Added 6 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Part-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Part-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 mins ago
AC
Consultant En Audit TI
Aston Carter
Montreal, QC
- $35 to $75 CAD / hour
- Contract
We are open to candidates with 1 to 10+ years of experience, from junior level through manager level.
Added 6 mins ago
TH
Receiving Associate : Part Time (Mon-Fri 6PM Starts)
The Home Depot Canada
Prince George, BC
- Part-time
…to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our…
Added 6 mins ago
OH
Coordonnateur des services cliniques /Clinical Services Coordinator
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 6 mins ago
OH
Tissue Recovery Coordinator (Casual Sudbury)
Ontario Health | Santé Ontario
Sudbury, ON · Greater Sudbury, ON
- Part-time
Reporting to: Manager, Ocular Recovery - Tissue
Added 6 mins ago
TH
Sr specialist, OE and Talent (15 months contract)
The Home Depot Canada
Toronto, ON
- Full-time
Reports to Senior Manager, Leadership Development, Organizational Effectiveness and Talent Management
Added 6 mins ago
B
Intern, Software Developer (Winter 2027)
Bombardier
Montreal, QC
- Volunteer
Communicate risks and issues to the delivery manager and propose potential mitigation plans.
Added 6 mins ago
TH
Spécialiste principal, Efficacité organisationnelle et Gestion des talents
The Home Depot Canada
Toronto, ON
- Full-time
Reports to Senior Manager, Leadership Development, Organizational Effectiveness and Talent Management
Added 6 mins ago
LH
Harm Reduction Outreach
Lookout Housing and Health
Abbotsford, BC
- Full-time
The Harm Reduction Outreach Worker (HRO) supports Lookout’s Harm Reduction Program under the direction of the Program Manager. The HRO gives oversight of harm reduction supplies throughout…
Added 6 mins ago
OC
Customer Support Representative II, Bilingual - OCI
Olympus Corporation
Richmond Hill, ON
- Full-time
The anticipated base pay range for this full-time position in this location is $21.64 - $28.14 per hour, plus potential for annual bonus (subject to plan eligibility and oher requirements).
Added 6 mins ago
D|
Compounding Team Leader-Morning Shift
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location.
Added 6 mins ago
LH
Data Clerk
Lookout Housing and Health
Surrey, BC
- Internship
The Data Clerk - Callout worker reports to the Site Manager or designate and works in conjunction with the mission and philosophy of Lookout Housing and Health Society including following…
Added 6 mins ago
TH
Prév réap
The Home Depot Canada
Toronto, ON
- Full-time
Analyse and maintain additional replenishment parameters such as location minimums, time dependant presentation stock, target range of coverage, optimization horizon, etc.
Added 6 mins ago
LH
Coordinator
Lookout Housing and Health
Vancouver, BC
- Full-time
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…

Encore Global

Technical Supervisor - Niagara Falls

Niagara Falls, ON, L2G 3W7, Canada

Hourly Pay Range: $27.00 - $31.00 · Full-time

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Job details

Pay: Hourly Pay Range: $27.00 - $31.00
Job type: Full-time
Experience: 3-5 year of audio visual experience is required
Posting language: English
Posted: Oct 14, 2026

Original job description

Position Overview

The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations Manager.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.

Troubleshoot technical issues and resolve problems quickly as they arise.

Complies with all Company security and safety measures.

Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and ENCORE service expectations.

Serves as a mentor for new hires.

Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.

Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.

Ensures the equipment sheets are updated and properly completed.

Works with team to establish coordinated communications for the management of events.

Attends venue meetings as needed (example = banquet event orders or pre-event conferences)

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.

Leads the team in proper security, storage, transportation, and maintenance of equipment.

Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred

3-5 years of customer service or hospitality experience is preferred

3-5 year of audio visual experience is required

Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date

Knowledge of technical theory

Advanced problem solving skills

Experience leading workflow and team members

A valid driver’s license is required for team members in positions that may operate Company vehicles

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work

Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Hourly Pay Range: $27.00 - $31.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

The Technical Supervisor leads the technical team in floor operations, ensuring accurate audiovisual equipment setup, maintenance, and troubleshooting. They are also responsible for staff training, mentoring, and maintaining high levels of customer satisfaction within the hotel or convention center environment.

Requirements

Candidates must have 3-5 years of audio-visual experience and a valid driver's license. A bachelor's degree and 3-5 years of hospitality experience are preferred, along with the ability to achieve Technical 1-Star Certification.

Skills

Audiovisual equipment operation
Technical troubleshooting
Staff leadership
Customer service
Event management
Team training
Equipment maintenance
Workflow management
Problem solving
Hospitality
Inventory management
Communication
Mentoring
Safety compliance

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual
Technical Supervisor
Hospitality
Event Technology
Operations Management
Troubleshooting
Equipment Maintenance
Staff Development
Customer Service
Technical 1-Star Certification
Banquet Event Orders
Inventory Count
Safety Measures
Workflow Direction
Preventative Maintenance
Hotel Operations
Convention Center
Leadership

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