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Added 19 mins ago
HE
Entry level Account Executive
Hype Events
Toronto, ON
- Full-time
Junior Account Executive (Customer Service Crossover):
Added 19 mins ago
MI
Senior Learning and Development Specialist
Masters Insurance | Financial
Vaughan, ON
- Full-time
…brokerages. We specialize in tailored insurance and surety solutions for the construction industry, built on a foundation of strong client advocacy and longstanding industry…
Added 27 mins ago
TD
Senior Solutions Architect (Pre-Sales)
Teifi Digital
Vancouver, BC
- $110,000 to $130,000 CAD / year
Serves as the technical authority in client-facing calls, handling objections, rejections and making justifications to executive stakeholders.
Added 42 mins ago
Tax - Global Mobility - Senior Manager - Toronto
EY
Toronto, ON
…practice (PAS) provides high-quality compliance and advisory solutions to help our clients drive organizational success through human capital. Our practice is one of the world's largest and…
Added 45 mins ago
NC
Customer Solutions Architect
Nuvollo Corp.
Toronto, ON
- Full-time
Nuvollo is hiring a Client Solutions Architect to help our clients turn complex technology requirements into secure, scalable, and practical IT solutions.
Added 58 mins ago
S
Account Executive - Greater Toronto
SGS
Mississauga, ON
- Full-time
We’re looking for an experienced Account Executive who can elevate our Industrial Hygiene and Environmental Services presence across the GTA and beyond. In this role, you will own a defined…
Added 58 mins ago
JH
Director, Strategic Advisory
J.S. Held LLC
Toronto, ON
- Full-time
…accounting preferred. Travel could include up to 40% on-site at client engagements, requiring hands-on operational…
Added 1 hour ago
T
Growth Marketing Manager
TalentMinded
Newmarket, ON
- $80,000 to $120,000 CAD / year
- Full-time
Our client, Realtax, has been a trusted partner to Ontario municipalities for 30 years, helping communities navigate the complexities of property tax arrears with confidence, accuracy, and…
Added 1 hour ago
Lead, Custumer Solutions, AMS
Syntax
Thornhill, ON
…and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent…
Added 1 hour ago
HI
Personal Insurance Account Executive
HUB International
Provost, AB · Edmonton, AB · Calgary, AB · Lethbridge, AB
- Full-time
Reporting to the Branch Manager, the Personal Insurance Executive builds new business relationships and delivers tailored insurance coverage solutions across habitational, property,…
Added 1 hour ago
BB
Principal, Strategy & Solutions
Bond Brand Loyalty
Toronto, ON
- $200,000 CAD / year
As Principal, Strategy & Solutions, you will play a pivotal role in shaping our largest and most strategic client engagements, bringing senior strategic expertise to enterprise clients and…
Added 2 hours ago
Director, Strategy & Planning, GTB (12-month Contract)
Scotiabank
Toronto, ON
…Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with…
Added 2 hours ago
RE
Manager, Estimating & Bid Strategy
RedBranch Executive Search & Recruitment
Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
Our client is a well-established manufacturing, design and engineering company within the Renewal Energy industry based in Mississauga and they are seeking an experienced Estimation Manager…
Added 3 hours ago
C
Canada SE Strategy & Planning Leader
Cisco
Montreal, QC
- Full-time
…high-performance culture of inspiration and recognition, ensuring our Solutions Engineering team remains enabled, engaged, and empowered to deliver their best work. Bridge the gap between…
Added 3 hours ago
Human Resources Business Partner
North American Rail Solutions
Edmonton, AB
Ability to interact with all levels of staff, including Management and Executive
Added 3 hours ago
C
Director, Transformation & AI Delivery
CIBC
Toronto, ON
- Full-time
Your influence makes a difference. You have a proven track record leading complex, cross-functional programs through influence, with strong executive communication.
Added 3 hours ago
CE
Event Chef
Concorde Entertainment Group
Calgary, AB
- Full-time
…Events team on a full-time, permanent basis. Reporting to the Executive Chef, the Event Chef contributes to all back of house operations and is responsible for assisting the Executive Chef…
Added 3 hours ago
IS
Senior Account Executive - Class Actions
ISS STOXX
Toronto, ON
- Full-time
Consultative selling: Lead discovery, connect client needs to measurable outcomes, and communicate the value of SCAS solutions to senior stakeholders.
Added 4 hours ago
MI
Executive Director, Global Payment Services
MUFG Investor Services
Toronto, ON
- Full-time
…and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration,…
Added 4 hours ago
IS
Senior Full Stack Developer (.NET, React & GenAI)
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Iris's client, one of the world's largest multinational investment banking and financial services corporation is looking to hire a Senior Full Stack Developer (.NET, React & GenAI) Our…
Added 6 hours ago
KC
Senior Consultant Cyber Security
KPMG Canada
Toronto, ON
- Full-time
…business objectives. From risk assessments and control testing to executive-level reporting and awareness programs, you’ll play a key role in shaping how organizations anticipate, respond…
Added 6 hours ago
KM
Directeur(trice) de comptes, Gestion intelligente de l’information (Burnaby)
Konica Minolta Business Solutions Canada
Burnaby, BC
- Full-time
The IIM Account Executive is driven, curious, intelligent, and brings solid prior experience in IT. As an Intelligent Information Management Account Executive, you will be responsible for…
Added 6 hours ago
TA
Sr. Consultant/Manager - Analytics Consulting
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Stakeholder Management & Communication: Build strong relationships with client stakeholders, present analytical solutions to business audiences, and communicate findings and recommendations…
Added 7 hours ago
PH
Manager, 3D Printing & Clinical Engineering
Provincial Health Services Authority
Vancouver, BC
- Full-time
…documentation, organizing and supervising the creation of technical solutions or improvements, creating user training materials, and concluding analysis of client and business…
Added 7 hours ago
E
Learning Leader, EY-Parthenon Canada (18-month contract)
EY-Parthenon
Victoria, BC
- Contract
…world-class talent remains critical to sustaining exceptional client service and market…

Encore

Client Manager

Toronto, ON, Canada

Compensation: $87,000-$92,000/year

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Job details

Pay: Compensation: $87,000-$92,000/year
Posting language: English
Posted: Oct 21, 2026

Original job description

The Opportunity: CLIENT MANAGER

What Encore's All About:
At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase, it is a way of life...and it comes down to the following Vision and Mission that compel us to outperform every day. Our Vision: The first choice for tier one organizations seeking to optimize their field sales investment. Our Mission: Provide uncompromising quality of service and unparalleled calibre of thinking...developing strategies and delivering solutions that enable our clients to win.

Position Summary:

The Client Manager is the strategic day-to-day partner for an assigned portfolio of clients with Encore. This individual contributor builds trusted relationships, understands each client's business deeply, and converts business priorities and field results into recommendations that improve performance and create value. The role owns the client promise – the what, why, and intended business outcome – and works with core operations and internal partners to ensure priorities are clearly defined, measurable, commercially sound, and ready for field execution. The Client Manager does not directly manage field employees or field leaders. The Client Manager reports directly to the Director of Client Services and works on a collaborative team.

What Success Looks Like:

Clients view the Client Manager as a trusted advisor who understands their business and brings forward ideas proactively.
Reporting is translated into clear insights, implications, and recommended actions rather than presented as data alone.
Client priorities are well scoped, measurable, commercially sound, and communicated clearly to core operations.
Account risks are identified early and resolved through strong judgment, collaboration, and timely communication.
Organic growth opportunities are identified and advanced based on genuine client needs and Encore capabilities.
Client satisfaction, retention, KPI performance, budget accuracy, and delivery quality remain strong.

What You'll Do:

Client Engagement & Strategy

Serve as the primary day-to-day contact, build relationships across functions and levels, and develop a deep understanding of each client's strategy, brands, customers, priorities, and challenges.
Lead client meetings, business reviews, and planning sessions; anticipate needs, challenge assumptions constructively, and bring a clear point of view supported by evidence and business judgment.

Insights, Reporting & Recommendations

Own the accuracy, relevance, and client-ready narrative of reporting; interpret dashboards, field activity, sales information, execution results, and financial data to identify drivers, risks, and opportunities.
Present concise executive-ready stories that explain what happened, why it matters, what Encore recommends, and what decision or action is required.

Program Planning & Governance

Translate client objectives into clear priorities, briefs, success measures, timelines, and reporting requirements for launches, seasonal initiatives, and special projects.
Maintain client calendars, action logs, decisions, budgets, and commitments; monitor performance and escalate material risks with practical options and recommendations.

Cross-Functional Leadership

Partner with other core operations to validate feasibility, capacity, sequencing, and execution approach before making client commitments; provide client and product context while Operations owns field deployment and people leadership.
Bring together Information Services, Finance, Operations, and other specialists to solve client challenges, improve reporting and processes, and deliver a consistent client experience.

Organic Growth & Commercial Stewardship

Identify unmet needs and maintain a qualified pipeline of opportunities to expand, improve, or add services within existing client relationships.
Understand scope, pricing, budgets, forecasts, and service commitments; support business cases, proposals, change requests, renewals, and annual planning.

The RIGHT Candidate:

At Encore, we feel that no matter your background, what's most important to your success and ours is the way you interact with others. Don't get us wrong, if you have the right experience and skills, that's great. So, if you're thinking about working with Encore, it's important that you know what we'll expect from you:

You believe in winning
You bring passion and innovative thinking that will deliver results
You believe that the words 'work' and 'fun' belong in the same sentence

You can be described as:

Authentic
Solutions-oriented
Accountable
Intellectually curious
Self-motivated
Receptive
Assertive
Driven
Continuously challenging yourself
Having business maturity, professional

Capabilities & Working Style:

Client curiosity and relationship depth
Critical thinking and sound business judgment
Analytical thinking and insight-led storytelling
Commercial acumen and an organic growth mindset
Executive presence and confident communication
Influence, collaboration, and cross-functional leadership
Ownership, organization, adaptability, and consistent follow-through

Your Experience:

Seven or more years of progressive client service, account management, sales strategy, or related CPG and retail experience.
Demonstrated success managing complex client relationships and influencing senior stakeholders without direct authority.
Strong knowledge of Canadian retail, consumer packaged goods, field sales, merchandising, or outsourced sales services.
Proven ability to analyze performance data and turn it into insights, recommendations, and compelling presentations.
Commercial experience with budgets, forecasts, scope, proposals, and organic account growth.
Advanced written, verbal, facilitation, and executive presentation skills.
Strong proficiency with Excel and PowerPoint; experience with Power BI, CRM platforms, or field reporting systems is an asset.
Post-secondary education in business, marketing, analytics, or a related discipline, or equivalent practical experience.

Working Conditions:

Hybrid role with regular presence at Encore's Head Office and client offices as business needs require.
Travel within Canada may be required for client meetings, market visits, and business reviews.
Flexibility outside standard business hours may occasionally be required for urgent client matters or time-sensitive initiatives.
Compensation: $87,000-$92,000/year

ial selling, customer relationships, trade management and disciplined execution, we would like to hear from you.

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More about this job

Responsibilities

The Client Manager acts as a strategic partner for an assigned portfolio, building trusted relationships and converting business priorities into actionable recommendations. They are responsible for owning the client promise, managing program planning, and leading cross-functional teams to ensure successful field execution.

Requirements

Candidates must have seven or more years of progressive experience in client service, account management, or sales strategy within the CPG and retail sectors. Strong analytical skills, proficiency in Excel and PowerPoint, and the ability to influence senior stakeholders without direct authority are required.

Skills

Sales strategy
Account management
Data analysis
Strategic planning
Business development
Retail industry knowledge
Consumer packaged goods
Project management
Executive presentation
Financial acumen
Cross-functional leadership
Reporting and insights
Budget management
Communication
Critical thinking

Visa sponsorship

Not detected in the job text

Keywords

Client Manager
Field Sales
CPG
Retail
Account Management
Sales Strategy
Merchandising
Outsourced Sales
Data Analysis
Power BI
CRM
Budgeting
Forecasting
Business Reviews
Strategic Planning
Executive Presence
Performance Metrics
KPI
Market Channels
Client Engagement

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