retail sales manager
- Victoria, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Tasks
Computer and technology knowledge
Transportation/travel information
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Floor coverings and draperies store
- Retail business
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Implement price and credits policies
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Conduct performance reviews
- Supervise office and volunteer staff
- 5-10 people
Computer and technology knowledge
- Point of sale system
- Inventory control software
- Electronic mail
- Adobe Acrobat Reader
- MS Outlook
Transportation/travel information
- Own transportation
- Willing to travel regularly
- Valid driver's licence
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Adaptability
- Analytical
- Collaborative
- Efficiency
- Goal-oriented
- Hardworking
- Integrity
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Patience
- Resourcefulness
- Ability to multitask
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job
Responsibilities
Direct and organize the store’s daily operations, manage staff, and assign duties. Analyze market trends and sales, implement pricing and marketing strategies, address customer and supply issues, and conduct performance reviews.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, and three to less than five years of experience. The role also requires supervising 5–10 people, familiarity with point-of-sale and inventory software, a valid driver’s licence, and willingness to travel regularly.
Skills
- Daily Operations Management
- Staff Supervision
- Staff Scheduling
- Market Research
- Sales Analysis
- Pricing Policies
- Marketing Strategy
- Customer Service
- Complaint Resolution
- Performance Reviews
- Point-of-Sale Systems
- Inventory Control Software
- Microsoft Outlook
- Adobe Acrobat Reader
- Communication
- Time Management
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Marketing
- Customer Service & Support
Keywords
- Retail
- Floor Coverings
- Draperies
- Daily Operations
- Staff Management
- Staff Supervision
- Market Research
- Consumer Demand
- Sales Volumes
- Competitor Analysis
- Pricing Policies
- Credit Policies
- Marketing Strategies
- Customer Requests
- Complaint Resolution
- Supply Shortages
- Performance Reviews
- Point-of-Sale System
- Inventory Control Software
- Electronic Mail
- Adobe Acrobat Reader
- Microsoft Outlook
- Valid Driver’s Licence
- Regular Travel