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sales supervisor - retail

  • Nanaimo, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Urban area
  • Retail business

Responsibilities

Tasks

  • Assign sales workers to duties
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers

Supervision

  • Retail salespersons and sales clerks

Additional information

Transportation/travel information

  • Willing to travel
  • Valid driver's licence
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Handling heavy loads
  • Attention to detail
  • Combination of sitting, standing, walking
  • Walking
  • Standing for extended periods

Own tools/equipment

  • Computer
  • Printer
  • Internet access
  • Cellular phone

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Excellent written communication
  • Initiative
  • Judgement
  • Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Support for youths

  • Offers on-the-job training tailored to youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job

Responsibilities

Assign duties to retail sales staff, order merchandise, authorize returns, schedule work, and sell merchandise. Prepare sales and personnel reports, resolve customer and supply issues, maintain inventory, and supervise and coordinate retail workers.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. Candidates must be willing to travel and hold a valid driver's licence; the role also calls for strong communication, organization, accuracy, flexibility, and customer focus.

Skills

  • Sales Supervision
  • Merchandise Ordering
  • Sales Reporting
  • Inventory Management
  • Work Scheduling
  • Customer Service
  • Complaint Resolution
  • Team Coordination
  • Oral Communication
  • Written Communication
  • Organization
  • Attention To Detail
  • Multitasking
  • Reliability
  • Judgment

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Sales
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Retail
  • Sales Supervision
  • Retail Salespersons
  • Sales Clerks
  • Merchandise Ordering
  • Merchandise Returns
  • Work Scheduling
  • Sales Reporting
  • Merchandising
  • Inventory Management
  • Customer Requests
  • Complaint Resolution
  • Supply Shortages
  • Team Coordination
  • Computer
  • Printer
  • Internet Access
  • Cellular Phone
  • Valid Driver's Licence
  • Customer Service

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