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UC
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Endress+Hauser Group

Contact Sales Representative

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 2-3 year of Inside Sales experience in the Instrumentation field or a similar role is desired
Posting language: English
Posted: Nov 12, 2026

Original job description

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.    

Endress+Hauser Canada was founded on May 1st, 1990. The company's main office is in Burlington, Ontario and additional offices are in Montreal, Quebec, Calgary & Edmonton, Alberta.  Our Channel Partners and Authorized Service Partners provide coverage and support across Canada. 

We are looking for a Contact Sales Representative to join our Group. You will provide a high level of customer support using consultative selling techniques with customers (as defined within the contact sales account package) to identify their complete needs and applies the entire product basket as applicable.

What is the role about? 

Do you enjoy building lasting customer relationships? As a Contact Sales Representative, you'll be the trusted point of contact for customers, helping them identify solutions that meet their operational needs while delivering an exceptional customer experience.

Are you energized by uncovering new opportunities? You'll proactively engage with customers, nurture accounts, and identify ways to grow business through meaningful conversations and a deep understanding of customer challenges.

Do you thrive in a fast-paced environment where communication drives results? By collaborating with sales, service, and support teams, you'll help turn customer inquiries into successful outcomes and long-term partnerships.

If these questions spark your interest, you'll excel in a role that combines relationship-building, business development, and customer advocacy, creating value for customers while driving growth and success across the organization.

Which tasks will you perform?  

Internal contact for customers in the defined account package (typically tier C&D)
Applying consultative selling approach/techniques to establish needs of the customer to apply the appropriate Endress+Hauser solution of products and services
Customer interactions primarily by phone and email
Time to time, in person customer meetings, as needed (1-2 days per month)
Supporting activities specific to reactivation of inactive accounts, growing new customers, and cross selling of current customers in conjunction with Sales Development Rep team
Account portfolio development to drive to target
Handling of RFQs, Opportunities, Quotes, Orders and active follow up of same
Transition with Regional Sales Manager and Project Sales Manager for larger projects uncovered through scouting
Understanding the customer needs and requirements including technical and commercial clarifications
Define and complete negotiations as required and within own responsibility
Maintenance of the customer master data
Manages complaint management with own portfolio
Preparation and submission to the customer any other materials requested
Promotes Endress.com and supports Customers with any online inquiries.
Any other duties as assigned

What do we expect from you?

Post-secondary technical education in engineering, instrumentation, process control, automation, or electronics
2-3 year of Inside Sales experience in the Instrumentation field or a similar role is desired
Excellent communication skills to work well with diverse individuals, groups and with internal & external customers
Ability to work well under pressure and within tight deadlines
Comfortable to make own decisions at transactional level with customers
Bilingual (French / English) is an mandatory.

What can you expect from us?  

 We are a family-owned, highly committed company with a sustainable vision.
We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning. 
We prioritize Work-Life Balance, offering flexible working hours and hybrid remote work opportunities to support our employees in maintaining a healthy balance. 
We are committed to Eco-Friendly Initiatives, actively participating in EcoVadis to promote sustainable and responsible business practices. 
We provide On-Site Amenities such as our fitness centre, multi faith room and wellness room.
We ensure our employees work in State-of-the-Art Facilities equipped with ergonomic workstations to enhance productivity and comfort. 
We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness.
We encourage Continuous Learning through language courses offered to our employees, promoting personal and professional development within our organization.

 

How do you apply? 

 

To apply we kindly ask you to upload your documents on our career page. Applications sent to us by E-Mail cannot be considered due to Data Privacy Considerations.

Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited submission of profiles and inquiries regarding potential collaboration. Any unsolicited applications will be disregarded and deleted without further consideration. We appreciate your understanding.

Endress+Hauser Canada is an Equal Opportunity Employer and does not allow discrimination or harassment of any kind. All applicants and employees will be considered without attention to race, creed, ethnic origin, sex, age, sexual orientation, disability, family status or any other status protected in Canada. Decisions will be made based on business needs and qualifications for the role. If you require reasonable accommodations during the interview process, please let us know.

Endress+Hauser Canada does not use AI to screen, assess or select candidates however please note that our recruitment partner Hays Canada may use AI to screen, assess or select candidates for the position.

This posting is for an existing vacancy.

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary contact for assigned customers, using consultative selling to identify needs and recommend suitable products and services. Develop accounts, manage inquiries and sales transactions, follow up on opportunities, resolve complaints, and coordinate with sales and support teams to grow customer relationships.

Requirements

A post-secondary technical education in engineering, instrumentation, process control, automation, or electronics is expected, along with 2–3 years of inside sales experience in instrumentation or a similar role desired. Excellent communication skills, the ability to work under pressure and make transactional decisions, and fluency in both French and English are required.

Skills

Consultative Selling
Inside Sales
Business Development
Account Portfolio Development
Cross-Selling
Customer Support
Sales Negotiation
RFQ and Quote Management
Order Management
Complaint Management
Customer Needs Analysis
Technical and Commercial Clarification
Communication
French
English

Benefits

Flexible Working Hours
Hybrid Remote Work
Training and Further Education
On-Site Fitness Centre
Multi-Faith Room
Wellness Room
Company Pension Scheme
Health and Wellness Offers
Language Courses
Ergonomic Workstations

Visa sponsorship

Not detected in the job text

Keywords

Instrumentation
Process Automation
Process Control
Engineering
Electronics
Inside Sales
Consultative Selling
Customer Support
Account Management
Business Development
Cross-Selling
Sales Development
RFQs
Opportunities
Quotes
Orders
Negotiation
Complaint Management
Customer Master Data
Technical Clarifications
Commercial Clarifications
Endress.com
French
English

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Work requirements

Jobs in Canada