Jobs in Canada

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Added 19 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 3 hours ago
IF
Diesel Apprentice - Technician II
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Under close supervision, the Technician II performs minor to average routine maintenance and repair services on different types of vehicles. Works with the assistance of a T3, T4, TIC, SS…
Added 4 hours ago
RO
Associate Optometrist
Review of Optometric Business
Montreal, QC
- Full-time
Jobs Optometrist Jobs Ophthalmologist Jobs Optician & Technician Jobs Hiring Services for Employers SEE ALL JOBS »
Added 5 hours ago
WB
Hotel Maintenance Technician
Whistler Blackcomb
Whistler, BC
- Full-time
HVAC systems operation and maintenance with a focus on recognizing problems and defects early to avoid downtime in our 24/7 high-availability environment.
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 9 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to…
Added 11 hours ago
H
Service Coordinator, Security
Houle
Burnaby, BC
- Full-time
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Added 11 hours ago
DA
Service and Parts Coordinator
Davis Auto Group
Strathmore, AB
- Full-time
Review and finalize work orders, ensuring technician notes are clear
Added 11 hours ago
DA
Automotive Glass Technician
Davis Auto Group
Lethbridge, AB
- Full-time
Are you an experienced Automotive Glass Technician looking for a company that values quality workmanship and invests in its people?
Added 12 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 12 hours ago
Utilities and Maintenance Technician
Dare Foods Limited
Milton, ON
Operation and maintenance of steam generators (or Steam boilers) and associated steam distribution systems, air compressors, chillers, , chilled water systems, wastewater treatment systems,…
Added 14 hours ago
M
Radio Technician (Rail Radio)
Metrolinx
Canada
- Full-time
Our Radio Systems Office under Corridor Maintenance is seeking a Radio Technician to join the Radio Systems Team for providing radio communications across the Metrolinx Operating Area.
Added 15 hours ago
IF
Technicien de maintenance en véhicules lourds diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Excellentes compétences en communication verbale et écrite
Added 15 hours ago
IF
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
The Mechanic/Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations,…
Added 15 hours ago
IF
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
- Full-time
The Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost…
Added 18 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 20 hours ago
EC
Service Advisor
East Court Ford Lincoln | #ECFord
Toronto, ON · Scarborough, ON
- Full-time
Clear and professional Communication skills, both in person and over phone/email, with the ability to explain technical information in everyday language.
Added 20 hours ago
NR
Powerline Technician
NOVA RPM
Bonnyville, AB
- Full-time
Role Description The Powerline Technician at NOVA RPM is a full-time, on-site role based in Bonnyville, AB. This position is responsible for installing, maintaining, and repairing overhead…
Added 23 hours ago
B
Facility Services Manager
BGIS
ON · Ontario, Canada
- Full-time
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 1 day ago
BA
Window & Door Service Technician
Blackline Aluminum
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description This full-time, on-site Window & Door Service Technician role is based in the Greater Toronto Area, Canada. The technician is responsible for installing, servicing, and…
Added 1 day ago
OD
Library Technician - 40% Term (External Posting - for ESP Casuals/Terms)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
Under the direction of the Principal or designate, the Library Technician will provide technical and public services and perform other duties related to library operations such as organize,…
Added 1 day ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Exceptional interpersonal and communication skills with a team focus
Added 1 day ago
SE
Customer Service Representative & Office Administrator
SDR Electric, Plumbing & Heating Inc.
ON · North Augusta, ON
- Full-time
…You'll answer customer inquiries, book appointments, coordinate technician schedules, keep customers informed, maintain accurate customer and job information, prepare invoices, process…
Added 1 day ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Mississauga, ON
- Full-time
Accurately enter and maintain appropriate data within the applicable systems

Enercare Inc.

Service Clerk

Markham, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement · Full-time

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Job type: Full-time
Apply by: Nov 12, 2026
Working hours: 24 hours per week
Posting language: English
Posted: Oct 13, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Service Clerk – Part Time

Reporting To: Operations Manager

Department: Operations

Location: Birchmount - Markham

Rate of Pay: $26.49 per hour - As per collective agreement

File number: 3707

Hours of Work: 24 hours per week – Monday to Friday AND Saturday to Sunday 7:00a.m. – 3:00p.m. OR 2:30p.m. – 10:30p.m. 3 shifts per week, weekdays/evenings/weekends.

The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalations. Through the use of a formalized planning process and continuous interaction with field staff and management, this key function will ensure that corporate goals are met in a manner that provides best-in-class service delivery of same day service and customer satisfaction.

Responsibilities

Accountable for managing daily schedule by optimizing board set-up, utilizing rescheduling tools, managing changes in Technician availability (i.e. sick requests), notifying technicians of chargeable calls (including amount), driving productivity by reducing travel and pushing workload, meeting monthly maintenance numbers, identifying repeat calls and working with Field Manager to resolve customer escalations
Proactively manage chargeable calls including validating chargeable calls identified
Responsible for managing daily requests from Techs by modifying the board to accommodate delays, providing insight on customer service plans (as required) and acting as a support reference for techs
Required to handle unsuitables / escalations by managing customer requests for revised appointments (including parts) and resolving outstanding issues in queues
Responsible for the reconciliation of Service transactions which includes the validation of charges, correction of charges, balancing of cash draws, and processing of service transactions
Responsible for exceptions and error management through the review and processing of corrections related to outstanding error reports, filing of envelopes and red tags
Required to set the schedule (Subcontractors and CA techs)
Act as a courteous and friendly central point of contact for both internal and external customers.
Responsible for updating of records in applicable systems
Prepare BRIO reports as required
Coordination of appointment times for back ordered product, and sourcing of parts, with customer, manual dispatch or work as required, arrange courier delivery of parts or product as required
Provide customer quotes on installations
Analyze and interpret forecast and incoming-demand data, record forecast variance and resource allocation change information
General business support related to i.e. franchise afterhours, point of contact and follow up for call centre inquiries, responsible for handling of both inbound and outbound calls
Assist with escalations and priority call in a timely manner
Required to set-up the board for next day and schedule linked calls and responsible for identifying chargeable calls / code 22s for the next day
Proactively manage the board to maintain call availability for all call types
Advise Customers of changes to appointment times
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Ability to provide reporting and data analysis as requested by management
Achieve defined productivity and performance measures on a consistent basis
Undertake special projects and assignments as assigned
Other duties as assigned by management

Qualifications

Customer focused with excellent interpersonal skills
Ability to effectively use ClickSchedule, GERS, Clarify & MS Office software programs
Ability to concurrently use various computer information packages in conjunction with telephone / wireless radio communication devices
Proven decision-making skills
Strong organizational skills
Capable of doing financial analysis to rectify variances
Must be capable of working well under pressure and understanding various business processes in relation to different products and services offered
Must be extremely flexible to handle the different scenarios that can arise in dealing with customer billing issues and make the appropriate decisions accordingly
Ability to maintain focus and work in a fast-paced, pressure filled team environment
Grade 12 education
Post-secondary education is an asset

Note: This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

Optimize daily schedules and field staff resources to meet customer demand, coordinate appointments and parts, and support technicians and customers. Reconcile service transactions and cash balances, manage errors and escalations, prepare reports, and maintain service availability and productivity.

Requirements

A Grade 12 education is required, while post-secondary education is an asset. Candidates should have strong customer service, interpersonal, organizational, and decision-making skills, be comfortable with financial analysis and multiple software systems, and work effectively under pressure.

Skills

Customer Service
Scheduling
Resource Optimization
Dispatch Coordination
Decision-Making
Organization
Financial Reconciliation
Data Analysis
Complaint Resolution
Escalation Management
Communication
Multitasking
Microsoft Office
ClickSchedule
GERS
Clarify

Visa sponsorship

Not detected in the job text

Keywords

ClickSchedule
GERS
Clarify
Microsoft Office
Field Staff Scheduling
Dispatch
Resource Allocation
Demand Forecasting
Appointment Coordination
Customer Service
Customer Escalations
Complaint Resolution
Service Transactions
Cash Reconciliation
Billing Corrections
Financial Analysis
Error Management
Technician Support
Subcontractor Scheduling
Parts Coordination
Installation Quotes
BRIO Reports
Inbound Calls
Outbound Calls
Productivity Management

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