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Added 7 mins ago
TH
Order Picker Part Time - ST CATHARINES
The Home Depot
St. Catharines, ON
- Part-time
Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
Added 7 mins ago
Sunglass Hut Market Manager
EssilorLuxottica Group
Mississauga, ON
The Market Manager- Sun drives results, oversees a group of stores within a region, and reports to the regional manager. The Market Manager supports the team to succeed on all measures and…
Added 7 mins ago
Manager, Business Planning
Halton Region
Oakville, ON
The Manager, Business Planning is responsible for the strategic oversight, administration, and accountability of Children's Services funding, budgeting, financial planning, and business…
Added 7 mins ago
Sunglass Hut Market Manager Prairies North
EssilorLuxottica Group
Winnipeg, MB
The Market Manager- Sun drives results, oversees a group of stores within a region, and reports to the regional manager. The Market Manager supports the team to succeed on all measures and…
Added 7 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
This role is broader than traditional assessment delivery. It is an enterprise leadership and transformation opportunity to turn fragmented, document-heavy processes into an integrated,…
Added 7 mins ago
Provincial Caregiver Training Facilitator
Government of Alberta
AB
Added 7 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $80,000 to $100,000 CAD / year
- Full-time
Our client, an established and growing home services organization, is seeking a Service Manager to support and lead its Calgary service operations.
Added 22 mins ago
AW
Women's Support Worker - Tung Sam Lau
Atira Women's Resource Society
Vancouver, BC
- Full-time
Reporting to the Program Manager, the Women’s Support Worker is responsible for the day-to-day work of supporting women with a wide array of emotional and practical work. Activities range…
Added 22 mins ago
AW
Women's Support Worker - Tung Sam Lau- Part time Overnight
Atira Women's Resource Society
Vancouver, BC
- Part-time
Reporting to the Program Manager, the Women’s Support Worker is responsible for the day-to-day work of supporting women with a wide array of emotional and practical work. Activities range…
Added 22 mins ago
AW
Building Custodian- Tung Sam Lau
Atira Women's Resource Society
Vancouver, BC
- Part-time
…commitment to providing community based, gender responsive service delivery and supports the development of trust, safety, and meaningful engagement between (residents/tenants/…
Added 22 mins ago
P
Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Collaborate with cross-functional teams including SOC, threat hunters, infrastructure, and cloud teams to support delivery and ensure quality standards.
Added 22 mins ago
F
Nurse Practitioner Clinical Lead, HCP Onboarding & Clinical Education
Felix
Remote, Canada
- $108,000 to $120,000 CAD / year
- Contract
- Remote
Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health…
Added 22 mins ago
UH
Clinical Electrophysiology Technologist, Holter/Stress
University Health Network
Toronto, ON
- Full-time
…the inter-professional team in the assessment, planning and delivery of safe and quality patient…
Added 22 mins ago
B
Customer Success Manager - Canada
Buildots
Toronto, ON
- Full-time
…they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our…
Added 22 mins ago
NA
Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
…comfortable resolving a technical accounting issue, guiding a manager, challenging a budget assumption, working with auditors and funders, and advising the CFO and Executive Team. The…
Added 22 mins ago
NH
Operations Manager
NOVO Health Services
Burlington, ON
- Full-time
NOVO Health Services is seeking a strategic and experienced Operations Manager to lead courier and trucking operations across our New Hampshire market, ensuring safe, efficient, and…
Added 22 mins ago
CI
Senior Manager, ERP
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Senior Manager, Enterprise Resource Planning (ERP) to lead the strategy, delivery, support, governance, and continuous improvement of Calian’s ERP and HRIS ecosystem,…
Added 37 mins ago
UO
Educational Coordinator
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital - Shaughnessy C Block (BCWHC)
- $4,576 to $4,808 CAD / month
- Part-time
…evaluation and reporting activities, and ensuring the effective delivery of day-to-day academic and administrative…
Added 37 mins ago
Intern - Integrated Employment Services (Scarborough)
ACCES Employment
Toronto, ON
ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services,…
Added 37 mins ago
Intern - Integrated Employment Services (North York)
ACCES Employment
Toronto, ON
ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services,…
Added 37 mins ago
Intern - Integrated Employment Services (Toronto)
ACCES Employment
Toronto, ON
ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services,…
Added 37 mins ago
DO
EarlyON Program Facilitator
Dufferin Oaks LTC
Orangeville, ON
- Part-time
Complete other EarlyON tasks, workshops, or activities as requested by the Supervisor/Manager
Added 37 mins ago
UO
Athletics Development & Alumni Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Development Manager of Athletics, they will lead all short and long-term stewardship initiatives with the objective of advancing and strengthening the sustainability and…
Added 37 mins ago
FI
Manager, Campaign Analytics - SQL, Pega/ TSYS CDH
FP Inc.
Toronto, ON
- $50 to $65 CAD / hour
- Contract
An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application.
Added 52 mins ago
D
Delivery coordinator, Project management
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…

Enercare

Install Planning Clerk

Markham, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 24 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Install Planning Clerk

Reporting To: IP Operations Manager

Department: Install Planning

Location: Markham

Rate of Pay: $26.49 per hour - As per collective agreement

Closing Date: November 12, 2026

Hours of Work: 24 hours per week – Saturday to Sunday 7:00a.m. – 3:00p.m. or 9:00a.m. – 5:00p.m. AND (1-day) Monday to Friday 7:00a.m. – 3:00p.m. OR 2:00p.m. – 10:00p.m.

The primary focus of this role will involve the ongoing optimization of area Install Technician resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalations. Through the use of a formalized planning process and continuous interaction with Internal and external customers and partners, this key function will ensure that corporate goals are met in a manner that provides best-in-class service delivery and customer satisfaction.

Responsibilities:

Accountable for setting the daily schedule, by including scheduling overnight installs, optimizing the schedule, adjusting for exceptions, and confirming the schedule with installers and subcontractors
Required to handle escalations by managing queues and monitoring email inbox activity to ensure timely resolution of customer complaints and escalations.
Accountable for proactively scheduling installations for HVAC and Water Heaters and generating BRIOs
Ensuring a fair and even distribution of workload
Prepare BRIO reports as required
Responsible to create orders including creation of the GERS order from the SIPR file, assigning inventory against the job, voiding and updating of orders per EMC and Management
Responsible for the capture and input of task information into applicable applications
Responsible for handling the debrief activity with installers upon completions of jobs
Responsible for collection of payment on orders
Responsible for the entry GERS order details (Serial Numbers, warranty information, big box sku’s)
Accountable for application of payment against GERS orders
Required to finalize installations including HVACs transactions, Water Heaters (Company installers only) and completing district extras
In charge of reconciling GERS cash draws for previous day’s work
Handling of both inbound and outbound calls
Assist with escalations as necessary
Filing of envelopes, faxing of red tags, queue management, manual dispatch of work as required
Provide customer quotes, analyze and interpret forecast and incoming-demand data
Record forecast variance and resource allocation change information
Coding out of calls when required
Provide customers with quotes on installs
Advise Customers of changes to appointment times
Undertake special projects and assignments as assigned
Achieve defined productivity and performance measures on a consistent basis
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Ability to provide reporting and data analysis as requested by management
Act as a courteous and friendly central point of contact for both internal and external customers.
Other duties as assigned by management

Qualifications:

Customer focused with excellent interpersonal skills
Ability to effectively use W6, GERS, MS Office & Clarify software programs
Ability to concurrently use various computer information packages in conjunction with telephone / wireless radio communication devices
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Capable of working well under pressure and understanding business processes
Proven decision-making skills
Ability to work in a fast-paced, pressure filled, team environment
Strong organizational skills
Capable of doing financial analysis to rectify variances
Grade 12 education

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Install Planning Clerk is responsible for optimizing technician schedules, managing customer escalations, and ensuring efficient service delivery. They also handle order creation, inventory assignment, and financial reconciliation of daily work.

Requirements

Candidates must possess strong interpersonal and organizational skills with the ability to work in a fast-paced environment. Proficiency in MS Office and specific software programs, along with a minimum of a Grade 12 education, is required.

Skills

Scheduling
Customer service
Data analysis
Conflict resolution
Financial reconciliation
Order management
Reporting
Communication
Time management
Problem solving
Microsoft Office
Inventory management
Dispatching
Administrative support

Visa sponsorship

Not detected in the job text

Keywords

Install Planning
Scheduling
HVAC
Water Heaters
GERS
W6
Clarify
Customer Service
Data Analysis
Resource Allocation
Order Processing
Inventory Management
Dispatch
Financial Reconciliation
Administrative
Reporting
Escalation Management
Operations
Logistics

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