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Added 9 mins ago
UH
Research Technician I - Histopathology, STARR Innovation Centre
University Health Network
Toronto, ON
- Full-time
The Research Technician I is a key member of the Histopathology Core within the STTARR Innovation Centre, supporting a broad range of pre-clinical and translational research projects. The…
Added 24 mins ago
Technician, Security Systems - 35 Carl Hall Road
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
As a Security Systems Technician, you’ll utilize your expertise and knowledge of building security systems to contribute to the ongoing efforts of Toronto Community Housing to improve the…
Added 24 mins ago
Lab Patient Technician
LifeLabs
Saskatoon, SK
As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important…
Added 24 mins ago
Mobile Lab Patient Technician
LifeLabs
Sudbury, ON · Greater Sudbury, ON
Booking patient appointments, requesting required information from patients, explaining the specimen collection process and ensuring patients have followed necessary test protocol prior to…
Added 24 mins ago
Service Desk Technician - Tier 2 "V" (2026-13-41)
University of Windsor
Windsor, ON
POSITION TITLE: Service Desk Technician – Tier 2
Added 24 mins ago
J
Mechanical Technician
JLL
Burnaby, BC · CAN-CLIENT Burnaby-Metropolis at Metrotown
- Full-time
The Mechanical Technician II is primarily responsible for the preventative maintenance program for all mechanical systems, building management systems, and life safety equipment. You will…
Added 24 mins ago
J
Mech and Robotics Tech
JLL
St. Thomas, ON
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 24 mins ago
RD
Lab Technician - Lindsay Thurber High School
Red Deer Public
Red Deer, AB
- Internship
Added 38 mins ago
LA
Building Mechanical Maintenance Technician
Legislative Assembly of British Columbia
Victoria, BC
- Full-time
…regular full-time position of Building Mechanical Maintenance Technician with a specialization in Heating, Ventilation, and Air Conditioning…
Added 38 mins ago
F
Heavy Duty Mechanic - Elkford
Finning
Elkford, BC
- Full-time
3+ years experience as a Journeyperson Heavy Equipment Technician, with demonstrated time in the field
Added 38 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
…opportunity in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Vancouver, BC
- Full-time
…opportunity in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Richmond, BC
- Full-time
…opportunity in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Prince George, BC
- Full-time
…opportunities in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
TU
Lane Control Technician (LCT)
The Universal Group
Quesnel, BC
- Full-time
…opportunities in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
TU
Lane Control Technician (LCT)
The Universal Group
Fort St. John, BC
- Full-time
…opportunities in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Victoria, BC
- Full-time
…opportunities in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Duncan, BC
- Full-time
…opportunities in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Nanaimo, BC
- Full-time
…opportunities in our Traffic Control team. As a Lane Closure Technician (LCT), you play an essential role in supporting the safety of your fellow roadworkers, crews and members of public on…
Added 38 mins ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 39 mins ago
BE
Preventative Maintenance Technician Level 1
Battlefield Equipment Rentals
Brandon, MB
- Full-time
Position: Preventative Maintenance Technician Level 1
Added 53 mins ago
AB
Accounting Technician
AC Belliveau Veinotte Inc. Chartered Professional Accountants
Bridgewater, NS
- Full-time
Role Description The Accounting Technician is a full-time role based in Bridgewater, NS. Day-to-day responsibilities include maintaining bookkeeping records, preparing and assisting with…
Added 53 mins ago
DB
Maintenance Technician
Dixie Bloor Neighbourhood Centre
Mississauga, ON
- Other
We are looking for a reliable and hands-on Maintenance Technician to support the upkeep and maintenance of DBNC facilities. The successful candidate will be responsible for general repairs,…
Added 53 mins ago
MR
Mill Manager
MB Recruitment Canada
North Vancouver, BC
- $185,000 to $200,000 CAD / year
- Full-time
Associated Positions: Mill Metallurgy Technician, Mill Operations Supervisor, Process Operations Foremen Crew A,B,C, Process Operations Utilities GF, Process Control E/I and Process Control…
Added 54 mins ago
JT
Calibration Technician
JM Test Systems
Richmond, BC
- Full-time
As a Calibration & Repair Technician, you’ll be essential to ensuring the accuracy and functionality of a wide range of test equipment, from pressure and temperature tools to high-voltage…

Enercare

Install Planning Clerk

Markham, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply About employer

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 24 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Install Planning Clerk

Reporting To: IP Operations Manager

Department: Install Planning

Location: Markham

Rate of Pay: $26.49 per hour - As per collective agreement

Closing Date: November 12, 2026

Hours of Work: 24 hours per week – Saturday to Sunday 7:00a.m. – 3:00p.m. or 9:00a.m. – 5:00p.m. AND (1-day) Monday to Friday 7:00a.m. – 3:00p.m. OR 2:00p.m. – 10:00p.m.

The primary focus of this role will involve the ongoing optimization of area Install Technician resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalations. Through the use of a formalized planning process and continuous interaction with Internal and external customers and partners, this key function will ensure that corporate goals are met in a manner that provides best-in-class service delivery and customer satisfaction.

Responsibilities:

Accountable for setting the daily schedule, by including scheduling overnight installs, optimizing the schedule, adjusting for exceptions, and confirming the schedule with installers and subcontractors
Required to handle escalations by managing queues and monitoring email inbox activity to ensure timely resolution of customer complaints and escalations.
Accountable for proactively scheduling installations for HVAC and Water Heaters and generating BRIOs
Ensuring a fair and even distribution of workload
Prepare BRIO reports as required
Responsible to create orders including creation of the GERS order from the SIPR file, assigning inventory against the job, voiding and updating of orders per EMC and Management
Responsible for the capture and input of task information into applicable applications
Responsible for handling the debrief activity with installers upon completions of jobs
Responsible for collection of payment on orders
Responsible for the entry GERS order details (Serial Numbers, warranty information, big box sku’s)
Accountable for application of payment against GERS orders
Required to finalize installations including HVACs transactions, Water Heaters (Company installers only) and completing district extras
In charge of reconciling GERS cash draws for previous day’s work
Handling of both inbound and outbound calls
Assist with escalations as necessary
Filing of envelopes, faxing of red tags, queue management, manual dispatch of work as required
Provide customer quotes, analyze and interpret forecast and incoming-demand data
Record forecast variance and resource allocation change information
Coding out of calls when required
Provide customers with quotes on installs
Advise Customers of changes to appointment times
Undertake special projects and assignments as assigned
Achieve defined productivity and performance measures on a consistent basis
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Ability to provide reporting and data analysis as requested by management
Act as a courteous and friendly central point of contact for both internal and external customers.
Other duties as assigned by management

Qualifications:

Customer focused with excellent interpersonal skills
Ability to effectively use W6, GERS, MS Office & Clarify software programs
Ability to concurrently use various computer information packages in conjunction with telephone / wireless radio communication devices
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Capable of working well under pressure and understanding business processes
Proven decision-making skills
Ability to work in a fast-paced, pressure filled, team environment
Strong organizational skills
Capable of doing financial analysis to rectify variances
Grade 12 education

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Install Planning Clerk is responsible for optimizing technician schedules, managing customer escalations, and ensuring efficient service delivery. They also handle order creation, inventory assignment, and financial reconciliation of daily work.

Requirements

Candidates must possess strong interpersonal and organizational skills with the ability to work in a fast-paced environment. Proficiency in MS Office and specific software programs, along with a minimum of a Grade 12 education, is required.

Skills

Scheduling
Customer service
Data analysis
Conflict resolution
Financial reconciliation
Order management
Reporting
Communication
Time management
Problem solving
Microsoft Office
Inventory management
Dispatching
Administrative support

Visa sponsorship

Not detected in the job text

Keywords

Install Planning
Scheduling
HVAC
Water Heaters
GERS
W6
Clarify
Customer Service
Data Analysis
Resource Allocation
Order Processing
Inventory Management
Dispatch
Financial Reconciliation
Administrative
Reporting
Escalation Management
Operations
Logistics

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