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Added 46 mins ago
Manager, Customer Analytics
BMO
Toronto, ON · BMOPLACE
Full-time
…metrics to support initiative/program monitoring and enable insights. Works across BMO to deliver specific initiative/program results in alignment with overall group…
Added 3 hours ago
Manager, Collections
Rogers Bank
Repentigny, QC
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 3 hours ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Proven experience working with analytics to provide practical and digestible insights gleaned from complex data sets
Added 3 hours ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Proven experience working with analytics to provide practical and digestible insights gleaned from complex data sets
Added 4 hours ago
Senior Manager, Total Rewards and HR Systems
Lifemark Health Group
Toronto, ON
$110,000 to $130,000 CAD / year
Full-time
The Senior Manager, Total Rewards and HR Systems plays a critical leadership role in creating and implementing competitive employee experience strategies for Lifemark Health Group.…
Added 5 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 7 hours ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Proven experience working with analytics to provide practical and digestible insights gleaned from complex data sets
Added 7 hours ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Proven experience working with analytics to provide practical and digestible insights gleaned from complex data sets
Added 7 hours ago
Manager, Collections
Rogers Bank
Halifax, NS
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 8 hours ago
Manager, Collections
Rogers Bank
Courtenay, BC
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 8 hours ago
Manager, Collections
Rogers Bank
Oshawa, ON
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 9 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 10 hours ago
Marketing Operations Specialist
Vistage Worldwide, Inc.
Calgary, AB
Full-time
…from an accomplished business leader (the Chair), and deep insights from subject matter…
Added 10 hours ago
Marketing Operations Specialsit
TEC Canada
Calgary, AB
Full-time
…from an accomplished business leader (the Chair), and deep insights from subject matter…
Added 12 hours ago
Toronto - Manager - Tax Technology Transformation
EY
Toronto, ON
Full-time
Utilize Microsoft Fabric (Data Factory, Lakehouse, Power BI) and Microsoft SQL Server for enterprise-grade data modeling and analytics.
Added 12 hours ago
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
Full-time
As the Technical Program Manager for CNN’s Connected TV Engagement team, you’ll lead execution of the CTV roadmap - translating product goals into certified, high-quality experiences on…
Added 13 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 16 hours ago
Manager, Collections
Rogers Bank
Dieppe, NB
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 16 hours ago
Director, Wealth Growth & Analytics
BMO
Toronto, ON · FCP
Full-time
The Director, Growth & Analytics leads the growth analytics agenda for BMO InvestorLine and BMO Insurance. This role leverages analytics, client insights, market intelligence, and emerging…
Added 16 hours ago
Project Manager, Transformation
Manulife
Toronto, ON · Waterloo, ON
Full-time
We're looking for a highly motivated Project Manager, Transformation to help drive strategic initiatives across Canada Operations. In this role, you will lead complex, cross-functional…
Added 17 hours ago
Manager, Collections
Rogers Bank
Port Perry, ON
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 17 hours ago
Advisor
Covenant Health Canada
AB · Edmonton, AB
Full-time
Reporting to the Manager, Medical Workforce, the Advisor plays an important role in physician workforce planning and recruitment across Covenant Health and Covenant Care. Working closely…
Added 18 hours ago
Senior Manager, Marketing Analytics
Optro
Remote, Canada
$128,000 to $176,000 CAD / year
Full-time · Remote
…data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel…
Added 18 hours ago
Marketing Operations Manager
Optro
Remote, Canada
$102,000 to $140,000 CAD / year
Full-time · Remote
…customers love us: Optro is top-rated on G2.com and Gartner Peer…
Added 18 hours ago
Manager, Quota and Capacity Planning
Salesforce Partner Canada
Toronto, ON
Full-time
3+ for Sn Analyst/ 5+ for manager years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA

Enercare

Manager - Customer Analytics

Markham, ON, Canada

Pay: Compensation: $74,817 - $118,211
Experience: Minimum 5 years’ experience in delivering analytics and data science results in a data-driven organization.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Manager, Customer Analytics
Status: Regular, Full Time
Reports to: Senior Manager, Marketing Analytics

Department: Marketing
Division: Enercare Home and Commercial Services
Location: Hybrid - Markham

Compensation: $74,817 - $118,211

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

The Manager, Marketing Analytics works collaboratively with the Customer Base Management team , Acquisition team and Product team to deliver analysis and insights to advance data-based decision making within Enercare’s Home Services Division. They will collaborate with the Marketing team on projects to measure, assess performance and make recommendations on digital campaign, offer, product and asset performance.

The individual will work through all phases of analytic requests from identifying requirements to assembling key information to applying statistical and analytic techniques to interpreting findings to preparing and presenting findings. They will work closely with business partners across the business including the Data Strategy and Operations Team and Information technology team. This position is supported by the Senior Manager, Marketing Analytics.

Your analysis and recommendations will have a direct and immediate impact on the company’s success. This role will also be involved in projects to support customer and product growth/attrition goals. Your campaign analysis will be critical to support the direction of our future marketing initiatives.

This is a great opportunity for a data-driven, forward-thinking analytic professional looking to join a growing organization positioned to be the premier provider of essential home, commercial services and energy solutions in North America

Key Responsibilities:

Design and implement processes to support data-based decision making through the planning, in-market and post assessment phases of Marketing initiatives and campaigns
Develop and deploy predictive models to support core business outcomes by using machine learning and advanced analytics techniques, including propensity modeling, churn prediction, and customer lifetime value prediction, etc.
Support model deployment, monitoring, governance, and lifecycle management in production environments.
Assist with customer segmentation, forecasting, classification, and optimization projects.
Produce comprehensive in-campaign and post-campaign reports on campaign performance, highlighting key findings, insights, and recommendations for optimization.
Communicate results in a concise and effective manner to ensure that key business partners understand key levers to drive business performance.
Deliver KPI performance data for weekly and monthly reviews, reporting on KPIs such as open rates, CTR, leads, conversion rates, website traffic, calls volume, web forms and social media engagement.
Work closely with agencies to integrate information from multiple digital data sources.

Desired Qualifications:

Minimum 5 years’ experience in delivering analytics and data science results in a data-driven organization.
Undergraduate or Graduate degree in a quantitative discipline
Advanced proficiency in Python and SQL, with demonstrated experience developing production-grade analytical solutions.
Working experience building, validating, and deploying machine learning models using libraries such as Scikit-Learn, XGBoost, LightGBM, CatBoost, TensorFlow, or similar frameworks.
Experience working with cloud-based analytics platforms such as Microsoft Fabric
Familiarity with MLOps principles, including model lifecycle management, monitoring, version control, experimentation, and deployment practices.
Strong business acumen, with an excellent understanding of marketing, sales fundamentals.
Proven track record of developing analytic presentations to drive action for business units.
Demonstrated ability to collaborate with diverse cross-functional teams to achieve results.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Manager of Customer Analytics will design and implement data-driven processes to support marketing initiatives and predictive modeling. They will collaborate with cross-functional teams to deliver actionable insights, monitor campaign performance, and optimize customer growth strategies.

Requirements

Candidates must have at least 5 years of experience in analytics and data science within a data-driven organization. A degree in a quantitative discipline is required, along with advanced proficiency in Python, SQL, and machine learning frameworks.

Skills

Python
SQL
Machine learning
Predictive modeling
Customer analytics
Data science
Marketing analytics
Scikit-learn
XGBoost
LightGBM
CatBoost
TensorFlow
Microsoft Fabric
MLOps
Data visualization
Statistical analysis

Visa sponsorship

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Keywords

Customer Analytics
Marketing Analytics
Python
SQL
Machine Learning
Propensity Modeling
Churn Prediction
Customer Lifetime Value
Microsoft Fabric
MLOps
Data Strategy
Predictive Modeling
Data Science
KPI Reporting
Digital Marketing
Statistical Techniques
Segmentation
Forecasting
Classification
Optimization
Business Acumen
Cross-functional Collaboration
Data-driven Decision Making
Campaign Performance
Model Lifecycle Management

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