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Added 3 mins ago
Box Office Event
Mount Royal University
Calgary, AB
Part-time
…MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts,…
Added 3 mins ago
Business Development Representative
TalentWorld
Calgary, AB
Full-time
…qualifying new customers, running product demos, and supporting the sales cycle from first contact to close, working side by side with the sales and Technical Sales teams. This is a hybrid,…
Added 4 mins ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 19 mins ago
Relationship Manager, Commercial Financial Services, Agriculture and Agri-Food Sector
Royal Bank of Canada
Abbotsford, BC
Full-time
…delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. You are a key…
Added 34 mins ago
Parts Counter Sales Representative
Manufacturing Job Site
Moncton, NB
Full-time
We're looking for a motivated and customer focused Parts Counter Sales Representative to join our Moncton, NB location.
Added 34 mins ago
Branch Manager
Manufacturing Job Site
Summerside, PE
Full-time
We're looking for an experienced and driven Branch Manager to lead our Summerside, PEI team. This is an exciting opportunity to build relationships, support a talented team, and drive the…
Added 49 mins ago
assistant store manager - South Edmonton, AB
Starbucks Coffee Company
Edmonton, AB
$56,000 to $66,500 CAD / year
Full-time
Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
Added 1 hour ago
Account Manager - Supply Chain Sale (Temporary)
CN
Brampton, ON
Temporary
…opportunities with new and existing customers to sell CN's full suite of transportation solutions, while demonstrating an enterprise mindset that prioritizes overall organizational success.…
Added 1 hour ago
Business Development Manager - Atlantic Canada
BASF
Mississauga, ON
Full-time
As a Business Development Manager based in Atlantic Canada with the ability to travel 50% of the time, you will work with automotive collision repair shops and distribution partners to grow…
Added 1 hour ago
Senior Project Manager, Transportation Infrastructure – Project Delivery
Parsons Corporation
Burnaby, BC
Full-time
…cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s…
Added 1 hour ago
Temporary Department Manager, Deli
Save-On-Foods
Prince Rupert, BC
Full-time
This is a full-time position, 40 hours per week, and the successful applicant must have open availability.
Added 1 hour ago
Department Manager, Restaurant
Save-On-Foods
Prince Rupert, BC
Full-time
This is a full-time position, 40 hours per week, and the successful applicant must have open availability.
Added 1 hour ago
AI Product Manager
Insight
Toronto, ON
Full-time
Insight is hiring an AI Product Manager to own the requirements and strategy function on client-facing AI engagements in Canada. This is a billable delivery consultant role, embedded on…
Added 1 hour ago
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC
Full-time
This position is full-time, temporary (until approximately July 2027) working with our lower mainland branches.
Added 1 hour ago
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
…Work Location Isle of Man or United Kingdom Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 37.50 Drivers Licence Required Yes Benefits Competitive Salary…
Added 1 hour ago
Infrastructure Engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
…Location One St Peter's Square, Manchester, M2 3DE Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 35.00 Drivers Licence Required No Benefits Competitive…
Added 1 hour ago
Employment Engagement Specialist
Spinal Cord Injury Ontario
Toronto, ON
Contract
(Contract Full-time, 35 Hours/Week, until March 31, 2027 with strong possibility of renewal)
Added 1 hour ago
Client Advisor
Royal Bank of Canada
MB · STE. ROSE, Manitoba
Full-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
Customer Marketing Manager - eCom
Molson Coors
Toronto, ON
Temporary
…join our team of brand ambassadors who believe the world is full of untapped opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we…
Added 1 hour ago
Business Development Manager-Automotive Aftermarket (Wheels & Accessories)
The Wheel Group
AB · Edmonton, AB
Full-time
The Wheel Group is hiring a Business Development Manager to drive new business growth by prospecting, acquiring new customers, and expanding our presence throughout an assigned territory.…
Added 1 hour ago
Department Supervisor Full Time - 7268 Windermere
The Home Depot Canada
AB · Edmonton, AB
Full-time
Health and Dental Benefits for Full Time associates
Added 1 hour ago
DYNAMITE - Store Manager - CrossIron Mills
Groupe Dynamite, Inc Garage
Rocky View No 44, AB · Rocky View County, Alberta
Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 2 hours ago
Equipment & Retail Specialist, CMH Revelstoke
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Full-time
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized…
Added 2 hours ago
PRODUCT ADVISOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
Full-time
Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
Added 2 hours ago
SALES ADMINISTRATOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
Full-time
Reporting Relationship: This position reports directly to the Sales Manager.

Enercare

Manager - Customer Analytics

Markham, ON, Canada

Pay: Compensation: $74,817 - $118,211
Experience: Minimum 5 years’ experience in delivering analytics and data science results in a data-driven organization.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Manager, Customer Analytics
Status: Regular, Full Time
Reports to: Senior Manager, Marketing Analytics

Department: Marketing
Division: Enercare Home and Commercial Services
Location: Hybrid - Markham

Compensation: $74,817 - $118,211

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

The Manager, Marketing Analytics works collaboratively with the Customer Base Management team , Acquisition team and Product team to deliver analysis and insights to advance data-based decision making within Enercare’s Home Services Division. They will collaborate with the Marketing team on projects to measure, assess performance and make recommendations on digital campaign, offer, product and asset performance.

The individual will work through all phases of analytic requests from identifying requirements to assembling key information to applying statistical and analytic techniques to interpreting findings to preparing and presenting findings. They will work closely with business partners across the business including the Data Strategy and Operations Team and Information technology team. This position is supported by the Senior Manager, Marketing Analytics.

Your analysis and recommendations will have a direct and immediate impact on the company’s success. This role will also be involved in projects to support customer and product growth/attrition goals. Your campaign analysis will be critical to support the direction of our future marketing initiatives.

This is a great opportunity for a data-driven, forward-thinking analytic professional looking to join a growing organization positioned to be the premier provider of essential home, commercial services and energy solutions in North America

Key Responsibilities:

Design and implement processes to support data-based decision making through the planning, in-market and post assessment phases of Marketing initiatives and campaigns
Develop and deploy predictive models to support core business outcomes by using machine learning and advanced analytics techniques, including propensity modeling, churn prediction, and customer lifetime value prediction, etc.
Support model deployment, monitoring, governance, and lifecycle management in production environments.
Assist with customer segmentation, forecasting, classification, and optimization projects.
Produce comprehensive in-campaign and post-campaign reports on campaign performance, highlighting key findings, insights, and recommendations for optimization.
Communicate results in a concise and effective manner to ensure that key business partners understand key levers to drive business performance.
Deliver KPI performance data for weekly and monthly reviews, reporting on KPIs such as open rates, CTR, leads, conversion rates, website traffic, calls volume, web forms and social media engagement.
Work closely with agencies to integrate information from multiple digital data sources.

Desired Qualifications:

Minimum 5 years’ experience in delivering analytics and data science results in a data-driven organization.
Undergraduate or Graduate degree in a quantitative discipline
Advanced proficiency in Python and SQL, with demonstrated experience developing production-grade analytical solutions.
Working experience building, validating, and deploying machine learning models using libraries such as Scikit-Learn, XGBoost, LightGBM, CatBoost, TensorFlow, or similar frameworks.
Experience working with cloud-based analytics platforms such as Microsoft Fabric
Familiarity with MLOps principles, including model lifecycle management, monitoring, version control, experimentation, and deployment practices.
Strong business acumen, with an excellent understanding of marketing, sales fundamentals.
Proven track record of developing analytic presentations to drive action for business units.
Demonstrated ability to collaborate with diverse cross-functional teams to achieve results.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Manager of Customer Analytics will design and implement data-driven processes to support marketing initiatives and predictive modeling. They will collaborate with cross-functional teams to deliver actionable insights, monitor campaign performance, and optimize customer growth strategies.

Requirements

Candidates must have at least 5 years of experience in analytics and data science within a data-driven organization. A degree in a quantitative discipline is required, along with advanced proficiency in Python, SQL, and machine learning frameworks.

Skills

Python
SQL
Machine learning
Predictive modeling
Customer analytics
Data science
Marketing analytics
Scikit-learn
XGBoost
LightGBM
CatBoost
TensorFlow
Microsoft Fabric
MLOps
Data visualization
Statistical analysis

Visa sponsorship

Not detected in the job text

Keywords

Customer Analytics
Marketing Analytics
Python
SQL
Machine Learning
Propensity Modeling
Churn Prediction
Customer Lifetime Value
Microsoft Fabric
MLOps
Data Strategy
Predictive Modeling
Data Science
KPI Reporting
Digital Marketing
Statistical Techniques
Segmentation
Forecasting
Classification
Optimization
Business Acumen
Cross-functional Collaboration
Data-driven Decision Making
Campaign Performance
Model Lifecycle Management

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