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Added 4 mins ago
Supervisor / Manager in Training
Manufacturing Job Site
Cambridge, ON
Internship
The Automotive Service Manager is responsible for overseeing all aspects of daily store operations, including customer service, staff leadership, sales performance, inventory control, and…
Added 4 mins ago
Maintenance Planner (Full-time Permanent)
Manufacturing Job Site
ON · Kenora, ON
Full-time
Reporting directly to the Maintenance and Operations Manager, the Maintenance Planner provides coordination, organization, and strategic support to the maintenance function, ensuring…
Added 4 mins ago
Branch Manager
Manufacturing Job Site
Summerside, PE
Full-time
We're looking for an experienced and driven Branch Manager to lead our Summerside, PEI team. This is an exciting opportunity to build relationships, support a talented team, and drive the…
Added 4 mins ago
Part Time Bridal Sales
David's Bridal
London, ON
$16 to $25.8 CAD / hour
Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 4 mins ago
Warehouse Break Pack, Mon-Fri, 11am to 7.30pm
Staples Canada
Calgary, AB
Full-time
Perform system and/or manual tasks to support inbound and outbound operations. Identify and resolve issues in various functional areas; breakpack , breakdown, put away, replenishment, QC,…
Added 19 mins ago
Store Lead
Tailored Brands
Burnaby, BC
Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 19 mins ago
Part Time Tailor
Tailored Brands
Guelph, ON
Report any incidents, accidents, or safety hazards to the manager on duty and/or your Regional Manager.
Added 19 mins ago
Key Holder Key Holder
Estée Lauder Companies
Pointe-Claire, QC
Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 19 mins ago
Lead Embedded Banking Program Information Technology (IT) Manager
HSBC
Toronto, ON
Full-time
As an Embedded Banking Program Information Technology (IT) Delivery Manager you will own enterprise-scale technology delivery for embedded banking solutions spanning complex partner…
Added 19 mins ago
assistant store manager - South Edmonton, AB
Starbucks Coffee Company
Edmonton, AB
$56,000 to $66,500 CAD / year
Full-time
Added 19 mins ago
shift supervisor - Store# 83743, PORTLAND & ADELAIDE
Starbucks Coffee Company
Toronto, ON
Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 19 mins ago
icebreaker: Superviseur - TouchLab Montreal
VF Corporation
Montreal, QC
$21.1 to $25.2 CAD / hour
Part-time
Supervisez les opérations quotidiennes (ouverture, fermeture, couverture du plancher, répartition des tâches)
Added 19 mins ago
Vans: Supervisor - Crossiron Mills
VF Corporation
AB
$19.5 to $27.72 CAD / hour
Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 34 mins ago
Pharmacist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Reporting to the Manager of Pharmacy, pharmacists are responsible for providing pharmaceutical care within a multidisciplinary team. These duties include pharmacotherapy monitoring and…
Added 34 mins ago
Condominium Manager
FirstService Residential Canada
Toronto, ON · North York, ON
Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 34 mins ago
Human Resources Advisor
EFW Radiology
Calgary, AB
Full-time
Reporting to: This position directly reports to the Manager of Human Resources.
Added 34 mins ago
National Accounts Manager
White Cap Canada
ON · Ontario, Canada
Full-time
…Cap stakeholders to drive sales growth. The National Accounts Manager will own the C-suite relationship, create executive account strategies, secure category program business, and leverage…
Added 34 mins ago
Account Manager - Supply Chain Sale (Temporary)
CN
Brampton, ON
Temporary
Collaborate with Operations and other support functions to identify available capacity for opportunistic selling to improve overall yield and asset utilization
Added 34 mins ago
Supervisor - Nutrition and Food Services
Nova Scotia Health Authority
Halifax, NS
Full-time
Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 34 mins ago
Shift Operator 3rd Class - Maintenance and Operations
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Internship
Reporting to the assistant manager or designate of facility services the shift operator 3rd class contributes to the safe and effective operation of a second-class power plant at Yarmouth…
Added 34 mins ago
Permanent full-time (8 hrs per day) Caretaker
Prairie Valley School Division
White City, SK
Full-time
Under the direction of the school administrator for all day-to-day operations and the Caretaking Manager for all technical components, the caretaker is responsible for providing a safe,…
Added 34 mins ago
Human Resources Analyst
Michael Garron Hospital
Toronto, ON
Full-time
Reporting to the Manager, Human Resources and as part of the HRIS implementation project team, the
Added 34 mins ago
Facilities and Building Services Clerk (Part-time)
The University of British Columbia
Vancouver, BC
$30.14 to $31.68 CAD / hour
Part-time
Reports directly to the Facilities Manager and works closely under the supervision of Administrative Supervisor, along with the Director of Facilities and Building Services, Associate…
Added 34 mins ago
Senior Consultant - GCP Agent Platform Architect
Deloitte
Toronto, ON
Full-time
…Vertex AI Agent Builder for real business workflows - customer operations, knowledge assistance, back-office automation, employee…
Added 34 mins ago
Interview Scheduling and Program Support Manager
RSM Canada
Toronto, ON
Full-time
As a Interview Scheduling and Program Support Manager, you will lead the development and execution of global processes for interview scheduling and talent program support, ensuring…

Enercare

Manager - Customer Analytics

Markham, ON, Canada

Pay: Compensation: $74,817 - $118,211
Experience: Minimum 5 years’ experience in delivering analytics and data science results in a data-driven organization.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Manager, Customer Analytics
Status: Regular, Full Time
Reports to: Senior Manager, Marketing Analytics

Department: Marketing
Division: Enercare Home and Commercial Services
Location: Hybrid - Markham

Compensation: $74,817 - $118,211

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

The Manager, Marketing Analytics works collaboratively with the Customer Base Management team , Acquisition team and Product team to deliver analysis and insights to advance data-based decision making within Enercare’s Home Services Division. They will collaborate with the Marketing team on projects to measure, assess performance and make recommendations on digital campaign, offer, product and asset performance.

The individual will work through all phases of analytic requests from identifying requirements to assembling key information to applying statistical and analytic techniques to interpreting findings to preparing and presenting findings. They will work closely with business partners across the business including the Data Strategy and Operations Team and Information technology team. This position is supported by the Senior Manager, Marketing Analytics.

Your analysis and recommendations will have a direct and immediate impact on the company’s success. This role will also be involved in projects to support customer and product growth/attrition goals. Your campaign analysis will be critical to support the direction of our future marketing initiatives.

This is a great opportunity for a data-driven, forward-thinking analytic professional looking to join a growing organization positioned to be the premier provider of essential home, commercial services and energy solutions in North America

Key Responsibilities:

Design and implement processes to support data-based decision making through the planning, in-market and post assessment phases of Marketing initiatives and campaigns
Develop and deploy predictive models to support core business outcomes by using machine learning and advanced analytics techniques, including propensity modeling, churn prediction, and customer lifetime value prediction, etc.
Support model deployment, monitoring, governance, and lifecycle management in production environments.
Assist with customer segmentation, forecasting, classification, and optimization projects.
Produce comprehensive in-campaign and post-campaign reports on campaign performance, highlighting key findings, insights, and recommendations for optimization.
Communicate results in a concise and effective manner to ensure that key business partners understand key levers to drive business performance.
Deliver KPI performance data for weekly and monthly reviews, reporting on KPIs such as open rates, CTR, leads, conversion rates, website traffic, calls volume, web forms and social media engagement.
Work closely with agencies to integrate information from multiple digital data sources.

Desired Qualifications:

Minimum 5 years’ experience in delivering analytics and data science results in a data-driven organization.
Undergraduate or Graduate degree in a quantitative discipline
Advanced proficiency in Python and SQL, with demonstrated experience developing production-grade analytical solutions.
Working experience building, validating, and deploying machine learning models using libraries such as Scikit-Learn, XGBoost, LightGBM, CatBoost, TensorFlow, or similar frameworks.
Experience working with cloud-based analytics platforms such as Microsoft Fabric
Familiarity with MLOps principles, including model lifecycle management, monitoring, version control, experimentation, and deployment practices.
Strong business acumen, with an excellent understanding of marketing, sales fundamentals.
Proven track record of developing analytic presentations to drive action for business units.
Demonstrated ability to collaborate with diverse cross-functional teams to achieve results.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Manager of Customer Analytics will design and implement data-driven processes to support marketing initiatives and predictive modeling. They will collaborate with cross-functional teams to deliver actionable insights, monitor campaign performance, and optimize customer growth strategies.

Requirements

Candidates must have at least 5 years of experience in analytics and data science within a data-driven organization. A degree in a quantitative discipline is required, along with advanced proficiency in Python, SQL, and machine learning frameworks.

Skills

Python
SQL
Machine learning
Predictive modeling
Customer analytics
Data science
Marketing analytics
Scikit-learn
XGBoost
LightGBM
CatBoost
TensorFlow
Microsoft Fabric
MLOps
Data visualization
Statistical analysis

Visa sponsorship

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Keywords

Customer Analytics
Marketing Analytics
Python
SQL
Machine Learning
Propensity Modeling
Churn Prediction
Customer Lifetime Value
Microsoft Fabric
MLOps
Data Strategy
Predictive Modeling
Data Science
KPI Reporting
Digital Marketing
Statistical Techniques
Segmentation
Forecasting
Classification
Optimization
Business Acumen
Cross-functional Collaboration
Data-driven Decision Making
Campaign Performance
Model Lifecycle Management

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