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Added 2 hours ago
Warehouse Operations Manager
GEODIS
Oshawa, ON
Full-time
The Operations Manager is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to inventory integrity, order fulfillment, and…
Added 3 hours ago
Personal Trainer, Toronto
Equinox
Toronto, ON
Full-time
Bonus opportunities for eligible trainers such as, but not limited to: New Trainer Bonus, Tri Annual Incentive Bonus, Senior Trainer Annual Bonus, and Member Referral Bonus
Added 3 hours ago
Regional Director of Operations
Executive Group Real Estate & Hotels
Vancouver, BC
Full-time
Executive Hotels & Resorts is seeking an accomplished Regional Director of Operations to join our senior leadership team and provide operational leadership across a collection of…
Added 7 hours ago
Country Manager
Ready4VC
Toronto, ON · Greater Toronto Area, Canada
Full-time
As we expand our footprint in Canada, we are seeking an entrepreneurial and execution-oriented Country Manager to lead our Canadian operations and drive growth across programs,…
Added 14 hours ago
Power Market Sector Lead, Canada
HDR
Toronto, ON
Full-time
Act as Senior Project Manager or Senior Engineer for power related projects (seller-doer).
Added 16 hours ago
ECH - Manager, Marketing (12-Month Contract)
The Employee Experience Team
Vaughan, ON
Ability to collaborate effectively with sales teams, consultants, agencies, and construction/operations teams.
Added 16 hours ago
Customer Service Representative Level 2
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Rosser, MB
Work cross-functionally between company teams (Sales Reps, Terminal Contacts, Operations) to resolve quality issues and drive long-term quality improvements.
Added 17 hours ago
Branch Manager
WGI Group
ON
$90,000 to $125,000 CAD / year
Full-time
Reporting to the Senior Vice President, the Branch Manager has overall responsibility for the performance of the branch, including operations, production, sales and customer relationships,…
Added 17 hours ago
Bilingual Food Service Manager
Bento Sushi
Saint-Bruno-de-Montarville, QC
Up to $50,000 CAD / year
Full-time
The Store Manager is responsible for the day-to-day operations of the retail location and will lead all aspects of the Bento business. With a focus on sales and profitability, you will…
Added 1 day ago
Part Time Assistant Manager - SilverCity Newmarket Cinemas
Cineplex
East Gwillimbury, ON · Newmarket, ON · SC Newmarket & Xscape
Part-time
Cineplex offers excellent opportunities for growth, this position can often lead to a more senior theatre management role (i.e.: Full-Time Theatre Manager, Sr. Theatre Manager or General…
Added 1 day ago
Senior Business Affairs Manager - Contract Manager (Remote)
Geotab
Canada
As a Senior Business Affairs Manager your key area of responsibility will be in the drafting, negotiation, and execution of revenue impacting agreements. You will need to work closely with…
Added 1 day ago
Regional Manager – Engineering Operations and Business Development
ART Engineering Inc.
Toronto, ON · North York, ON
Full-time
The Regional Manager will work closely with ART Engineering’s senior leadership, technical managers, and other regional offices to support company-wide growth and ensure the local office…
Added 1 day ago
Senior Manager, Marketing Analytics
Optro
Remote, Canada
$128,000 to $176,000 CAD / year
Full-time · Remote
…marketing data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel…
Added 1 day ago
Marketing Operations Manager
Optro
Remote, Canada
$102,000 to $140,000 CAD / year
Full-time · Remote
Maintaining email channel operations: segmentation and personalisation logic, dynamic content, deliverability, and send governance - frequency rules, suppression and audience conflicts - so…
Added 1 day ago
Senior Capacity, Planning & Indus Sys Manager
Stelia Aerospace North America Inc
Lunenburg, NS
Full-time
The Senior Capacity, Planning & Industrial Systems Manager is responsible for developing and maintaining the Sales & Operations Plan (S&OP), Master Production Schedule (MPS), and industrial…
Added 1 day ago
General Manager - Fenestration
Quincaillerie Richelieu Ltee
Kitchener, ON
Full-time
As the General Manager you will be responsible of overseeing the growth of Fenestration Business in existing and new markets. Under the supervision of Vice President of Specialized…
Added 1 day ago
Sales Trainee
Red Bull
Mississauga, ON
Full-time
The Sales Trainee (ST) function is to support sales initiatives and provide route coverage for their colleagues during vacation, sick, injury or any special projects as needed. Sales…
Added 1 day ago
Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts)
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
Full-time
It’s time to get in the game. We’re looking for an Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts).
Added 1 day ago
Trad Assistant Manager
Cineplex
Winnipeg, MB · CPX McGillivray and VIP
Part-time
Cineplex offers excellent opportunities for growth, this position can often lead to a more senior theatre management role (i.e.: Full-Time Theatre Manager, Sr. Theatre Manager or General…
Added 1 day ago
Accounting Manager (18 Month Contract)
Clio
Burnaby, BC · Vancouver, BC
Full-time
As we continue to scale and expand our global footprint, we are looking for a meticulous Accounting Manager to cover an 18 month contract, who excels in people leadership and…
Added 1 day ago
Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
Full-time
…branch / market with a focus on recruitment, operational and sales compliance, and professional development of branch staff. Works collaboratively within the branch, BMO partners and the…
Added 1 day ago
Senior Banker
BMO
Edmonton, AB
Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 1 day ago
Business Development Manager
Sysco
Vancouver, BC · Sysco Vancouver
Full-time
…utilizing a team-selling approach, the Business Development Manager (BDM) will engage a cross-functional team to create a comprehensive strategy that meets the prospect’s needs. Leveraging…
Added 1 day ago
Agro Advisor II (Full-Time) - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
Full-time
Work with Agronomy team, Site supervisor and Agro Manager as required
Added 1 day ago
Power Market Sector Lead, Canada
HDR
Calgary, AB
Full-time
Act as Senior Project Manager or Senior Engineer for power related projects (seller-doer).

Enercare

Manager - Customer Analytics

Markham, ON, Canada

Pay: Compensation: $74,817 - $118,211
Experience: Minimum 5 years’ experience in delivering analytics and data science results in a data-driven organization.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Manager, Customer Analytics
Status: Regular, Full Time
Reports to: Senior Manager, Marketing Analytics

Department: Marketing
Division: Enercare Home and Commercial Services
Location: Hybrid - Markham

Compensation: $74,817 - $118,211

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

The Manager, Marketing Analytics works collaboratively with the Customer Base Management team , Acquisition team and Product team to deliver analysis and insights to advance data-based decision making within Enercare’s Home Services Division. They will collaborate with the Marketing team on projects to measure, assess performance and make recommendations on digital campaign, offer, product and asset performance.

The individual will work through all phases of analytic requests from identifying requirements to assembling key information to applying statistical and analytic techniques to interpreting findings to preparing and presenting findings. They will work closely with business partners across the business including the Data Strategy and Operations Team and Information technology team. This position is supported by the Senior Manager, Marketing Analytics.

Your analysis and recommendations will have a direct and immediate impact on the company’s success. This role will also be involved in projects to support customer and product growth/attrition goals. Your campaign analysis will be critical to support the direction of our future marketing initiatives.

This is a great opportunity for a data-driven, forward-thinking analytic professional looking to join a growing organization positioned to be the premier provider of essential home, commercial services and energy solutions in North America

Key Responsibilities:

Design and implement processes to support data-based decision making through the planning, in-market and post assessment phases of Marketing initiatives and campaigns
Develop and deploy predictive models to support core business outcomes by using machine learning and advanced analytics techniques, including propensity modeling, churn prediction, and customer lifetime value prediction, etc.
Support model deployment, monitoring, governance, and lifecycle management in production environments.
Assist with customer segmentation, forecasting, classification, and optimization projects.
Produce comprehensive in-campaign and post-campaign reports on campaign performance, highlighting key findings, insights, and recommendations for optimization.
Communicate results in a concise and effective manner to ensure that key business partners understand key levers to drive business performance.
Deliver KPI performance data for weekly and monthly reviews, reporting on KPIs such as open rates, CTR, leads, conversion rates, website traffic, calls volume, web forms and social media engagement.
Work closely with agencies to integrate information from multiple digital data sources.

Desired Qualifications:

Minimum 5 years’ experience in delivering analytics and data science results in a data-driven organization.
Undergraduate or Graduate degree in a quantitative discipline
Advanced proficiency in Python and SQL, with demonstrated experience developing production-grade analytical solutions.
Working experience building, validating, and deploying machine learning models using libraries such as Scikit-Learn, XGBoost, LightGBM, CatBoost, TensorFlow, or similar frameworks.
Experience working with cloud-based analytics platforms such as Microsoft Fabric
Familiarity with MLOps principles, including model lifecycle management, monitoring, version control, experimentation, and deployment practices.
Strong business acumen, with an excellent understanding of marketing, sales fundamentals.
Proven track record of developing analytic presentations to drive action for business units.
Demonstrated ability to collaborate with diverse cross-functional teams to achieve results.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Manager of Customer Analytics will design and implement data-driven processes to support marketing initiatives and predictive modeling. They will collaborate with cross-functional teams to deliver actionable insights, monitor campaign performance, and optimize customer growth strategies.

Requirements

Candidates must have at least 5 years of experience in analytics and data science within a data-driven organization. A degree in a quantitative discipline is required, along with advanced proficiency in Python, SQL, and machine learning frameworks.

Skills

Python
SQL
Machine learning
Predictive modeling
Customer analytics
Data science
Marketing analytics
Scikit-learn
XGBoost
LightGBM
CatBoost
TensorFlow
Microsoft Fabric
MLOps
Data visualization
Statistical analysis

Visa sponsorship

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Keywords

Customer Analytics
Marketing Analytics
Python
SQL
Machine Learning
Propensity Modeling
Churn Prediction
Customer Lifetime Value
Microsoft Fabric
MLOps
Data Strategy
Predictive Modeling
Data Science
KPI Reporting
Digital Marketing
Statistical Techniques
Segmentation
Forecasting
Classification
Optimization
Business Acumen
Cross-functional Collaboration
Data-driven Decision Making
Campaign Performance
Model Lifecycle Management

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