Jobs in Canada

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Maintenance Manager
Cogir Senior Living
Vancouver, BC · Crofton Manor
- Full-time
Must have or be enrolled in a certified facility management professional technical program or have a trades license;
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Member Relationship Manager
Your Neighbourhood Credit Union
Kitchener, ON
The Member Relationship Manager is responsible for building new and lasting relationships with Your Neighbourhood Credit Union (YNCU) members. As a trusted financial advisor, you will help…
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Warehouse Worker / Forklift Operator
Nippon Express Canada
Richmond, BC
Report any work-related injuries or accidents to Supervisor/Manager
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Facility Manager
CNH
Saskatoon, SK
- Full-time
The Saskatoon Training Center (STC) Facility Manager is responsible for the overall operational readiness, facility infrastructure, equipment fleet, and physical environment of the…
Added 1 min ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.
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Registered Nurse
Alberta Health Services
Sedgewick, AB
- Part-time
…and populations, while taking necessary steps to ensure their safety and well-being. In your role, you will utilize nursing processes, through critical thinking, problem solving and…
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TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Full-time
Must have good interpersonal and communication skills (oral)
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TS
Donation Associate
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Location of position will be at 51 Kenmount Road, St. John’s, NL, A1B 3P8
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TH
Receiving Associate Full Time 3 Month Contract (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Full-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
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TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Must have good interpersonal and communication skills (oral)
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Service Advisor
Driving Force Group of Companies Recruitment Team
Edmonton, AB
Commitment To Safety. A “safety first” working environment, with modern shop equipment and tools, and a clean workspace. To go a step even further, we provide our team members PPE Allowance!
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Operations Manager
Bridgemans Services
Squamish, BC
- $45 to $55 CAD / hour
- Full-time
The Operations Manager is responsible for overseeing the contractual obligations for the Floatel and direct liaison with clients within the established operational, health and safety, and…
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TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Charleswood Thrift Store
- Full-time
Must have good interpersonal and communication skills (oral)
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TH
Receiving Associate Full Time - MISSISSAUGA S
The Home Depot Canada
Mississauga, ON
- Full-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
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Receiving Associate: Full Time - NANAIMO
The Home Depot Canada
Nanaimo, BC
- Full-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
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SM
Project Manager/Engineer
Solaris MCI
Surrey, BC
- $110,000 to $135,000 CAD / year
- Full-time
…engineering excellence and project leadership. The Project Manager/Engineer will play a key role in coordinating multidisciplinary design teams and ensuring the successful delivery of…
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SM
Electrical Project Engineer
Solaris MCI
Surrey, BC
- $110,000 to $125,000 CAD / year
- Full-time
Act as the primary liaison between the Project Manager, clients, and multidisciplinary engineering teams to support projects across natural gas, LNG, renewables, hydrogen, and related…
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Senior Geologist
NES Fircroft
Calgary, AB
- Full-time
Reporting to the Asset Manager, the successful candidate will work within a multidisciplinary team focused on maximizing asset value through the integration of geological, geophysical,…
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ES
DevOps Lead Specialist
Energy Security Technical Advisory Committee (E-STAC)
Ottawa, ON
- Full-time
Location: Ottawa, Ontario (Hybrid: 4 days in office) · QUALIFICATIONS - MUST HAVE
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Accounts Receivable Specialist
Maple
Toronto, ON
- Full-time
Hiring manager: Senior Manager, Corporate Accounting
Added 16 mins ago
IB
CAN Hot Shot Driver
Interstate Batteries
Calgary, AB · IBS of Calgary
- Full-time
Follow all Environmental Health and Safety rules and policies
Added 16 mins ago
Internal - Manager of Quality, Client Safety and Professional Practice
Canadian Mental Health Association Lambton Kent
Sarnia, ON
Manager of Quality, Client Safety and Professional Practice
Added 16 mins ago
MA
Turn Around Coordinator (Bilingual in English & French)
Menzies Aviation
Dorval, QC
- Full-time
…all Menzies Aviation (Canada) Inc. As well as local customer Safety and Security Policies and…
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Social Worker - Gender Affirming Health Clinic
CMHA
ON · Aurora, ON
- Full-time
…transformational impact. The organization cares about the growth, safety and well-being of employees and…
Added 16 mins ago
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Gestionnaire de programme – Culture qualité / Quality Culture Program Manager
RTX
Longueuil, QC
- Full-time

Enercare

Quality Assurance & Technical Support Specialist

AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Must have a minimum of 5 years’ recent relevant HVAC industry field experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Quality Assurance & Technical Support Specialist

Status: Full-time, Permanent

Department: Enercare West Operations

Location: Edmonton, AB

Summary:

Complete quality, technical, and safety assessments of work carried out by Technical Field Staff and initiate corrective actions as appropriate, including coaching, on-the-job training, and briefings to ensure staff are competent to carry out their duties effectively, in compliance with all statutory legislation and codes of practice, and to the customer’s satisfaction. Provide expert technical and fault diagnostic assistance through the Technical Support Desk to Technical Field Staff and other Enercare employees to support service delivery levels, carrying out all duties in a professional and courteous manner to ensure the highest standard of service.

Responsibilities:

Quality Assurance and Field Assessment

Plan and carry out quality, technical and safety assessments on work carried out by Technical Field Staff.
Identify, investigate, and communicate corrective actions as appropriate.
Provide Field Reports following site visit inspections.
Participate in incident investigations as required.
Attend area HS&E and Field Manager meetings to communicate trends and weaknesses.

Technical Support Desk

Provide technical assistance in an effective and efficient manner to Operations groups by utilizing various technical media.
Answer telephones professionally and courteously and respond to all work-related communications (voicemail, email) promptly.
Record all call details/actions in the Technical Support Desk database.
Report on urgent problems to the Manager
Transfer website material into the Google Library.
Identify and report to management recurring or common technical issues.
Identify and provide coaching, on-the-job training and briefings to Technical Field Staff.
Work with Technical Support, Health & Safety, Marketing and Operational Line Management on training requirements.
Improve the technical awareness and ability of field-based staff.

Standards, Procedures and Compliance

Maintain up-to-date knowledge of Statutory Regulations, Technical Standards, Codes of Practice, Operational Procedures and Product Specifications.
Provide support in the preparation and development of Operational Procedures and Technical Support Desk procedures and standards.
Actively promote adherence to Operational Procedures.

Manufacturer and External Liaison

Complete manufacturer equipment evaluations/assessments and all associated reports.

Customer Service and General

Deliver high levels of customer service excellence and sustain high customer satisfaction levels in the Operations group.
Promote Enercare products and services.
Keep vehicle clean and neat both inside and out in keeping with the company’s professional image.
Complete special projects as assigned.

Qualifications:

Licensing, Experience and Education

Must have a valid Gas Fitter B or Gas Fitter A license.
Must have a valid Refrigeration license.
Must have a CFC/ODP Permit (ozone depletion).
Must have a valid driver’s license with a clean driver’s abstract maintained.
Must have a minimum of 5 years’ recent relevant HVAC industry field experience.
University degree, college diploma, or equivalent would be an asset.

Technical Knowledge and Skills

Demonstrate mechanical aptitude and superior technical knowledge of HVAC, plumbing, and Electrical systems, statutory regulations, codes of practice and operational procedures.
Knowledge of Health and Safety requirements.
Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment.
Must achieve a passing grade for a Technical Knowledge Questionnaire.
Ability to deliver and present training materials to a high standard.
Ability to undertake assessments (written and observed).
Must have working knowledge of common software packages including Microsoft Word, Excel, Outlook, Clarify and the Internet.

Professional Attributes

Excellent written and verbal communication and coaching skills.
Exceptional interpersonal skills and willingness to work in a team environment.
Good organizational and planning ability.
Highly self-motivated; able to work with minimum supervision and effectively plan/organize own work.
Ability and motivation to learn new technologies quickly with minimal support and supervision.
Attentive to detail, friendly and approachable, with a strong focus on delivering exceptional customer service to promote high levels of customer satisfaction.
Possess a positive attitude and eagerness to learn and assist others.
Committed to promoting technical excellence.
Results-oriented, achieving high levels of individual and team performance.
Aptitude for multitasking
Ability to travel.
Aptitude for training and coaching

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Conduct quality, technical, and safety assessments of field staff work while providing expert diagnostic support via the technical support desk. Facilitate on-the-job training and coaching to ensure compliance with statutory regulations and high service standards.

Requirements

Requires a valid Gas Fitter A or B license, a Refrigeration license, and a CFC/ODP permit. Candidates must have at least 5 years of recent HVAC field experience and a valid driver's license.

Skills

Quality assurance
Technical support
HVAC systems
Gas fitting
Refrigeration
Fault diagnostics
Coaching
Training delivery
Incident investigation
Mechanical aptitude
Communication skills
Interpersonal skills
Organizational skills
Microsoft Office
Technical reporting
Safety compliance

Benefits

Health and safety focus
Professional development opportunities
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Technical Support
HVAC
Gas Fitter
Refrigeration
CFC/ODP Permit
Field Assessment
Safety Compliance
Fault Diagnostics
Coaching
Training
Incident Investigation
Mechanical Aptitude
Microsoft Word
Microsoft Excel
Microsoft Outlook
Clarify
Statutory Regulations
Operational Procedures
Customer Service
Technical Standards
Equipment Evaluation
Field Reports
Multitasking

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Work requirements

Jobs in Canada