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Added 28 mins ago
AI
Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC
- $95,000 to $120,000 CAD / year
- Full-time
Aversan Inc. (www.aversan.com) is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and…
Added 1 hour ago
CI
Junior Life Cycle Management Specialist (Naval Communication Systems)
Calian in Space & Technology
Gatineau, QC
- Full-time
We are currently looking for a Junior Life Cycle Management Specialist to support the Director of Major Surface Combatant External Communications Technical Authority (TA) in updating,…
Added 1 hour ago
F
Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 1 hour ago
PG
Production Operations Manager
Plan Group Inc.
Brampton, ON
- Full-time
Collaborate with the Production Specialist and Prefab Mgr in creating and refining shop processes to support team productivity and efficiency
Added 2 hours ago
M
Accounts Payable Specialist
Mevotech
Toronto, ON
- Full-time
Mevotech is seeking an experienced Accounts Payable Specialist to join our dynamic team.
Added 2 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Serve as the first level of escalation for the Senior Specialist, Facilities Operations team, ensuring issues are triaged, resolved, or escalated to the Director as appropriate.
Added 2 hours ago
AA
Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft program is looking for a Product Development Process Architecture Specialist within our engineering department based in Mirabel (Quebec, Canada), where you will…
Added 2 hours ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
Three or more years of experience as a paralegal, contracts specialist, contract administrator, or legal professional, including meaningful exposure to commercial transactions.
Added 2 hours ago
PE
Payroll & Benefits Specialist
PRI Engineering
Toronto, ON
- Full-time
PRI is a multidisciplinary engineering and environmental consulting firm with offices across British Columbia, Alberta, Nova Scotia, and Ontario, and part of a group of related companies.…
Added 2 hours ago
C
Security Systems Technician - Service Focused
Convergint
AB · Edmonton, AB
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 3 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 3 hours ago
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Spécialiste mise en service/Commissioning Support Specialist
Veolia | North America
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 3 hours ago
WR
Accountant
Workshop Recruiting & Consulting
North Vancouver, BC
- $75,000 to $100,000 CAD / year
- Full-time
…around the world, our small, multidisciplinary team combines engineering expertise, creative problem-solving and hands-on manufacturing. We offer the close working relationships and variety…
Added 3 hours ago
TR
Spécialiste en fiabilité / Reliability Specialist
Tower Research Capital
Montreal, QC
- Full-time
Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies ind
Added 3 hours ago
US
Finance Specialist
UPS Supply Chain Solutions
Mississauga, ON · CA - MISSISSAUGA (ONMIG)
- Full-time
The Finance Specialist supports financial planning, reporting, forecasting, and business decision-making through the analysis of financial and operational data. This role partners with…
Added 3 hours ago
CG
Quality Control Inspector
Calian Group
Saskatoon, SK
- Full-time
We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 3 hours ago
CN
Performance Assurance Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…Project? If you answered yes, as the Performance Assurance Specialist, you would play a key role in improving performance assurance programs, promoting Human Performance principles, and…
Added 3 hours ago
R
Quality Assurance (QA) Analyst
Raise
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- Full-time
4+ years of dedicated experience as a QA Analyst, Data Quality Analyst, or Business Intelligence QA Specialist.
Added 3 hours ago
TT
Quality Specialist - Nuclear
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Pickering, ON
- Full-time
…sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our innovation hubs across the…
Added 3 hours ago
N(
Strategic Procurement Specialist
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
NAIT is seeking a Strategic Procurement Specialist, to provide advanced procurement, commercial, contracting, and contract-management expertise for complex procurement initiatives, with a…
Added 3 hours ago
Quality Assurance & Technical Support Specialist
Enercare
Calgary, AB
Role: Quality Assurance & Technical Support Specialist
Added 4 hours ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Wainwright, AB
- Full-time
As a Technical Specialist, Project Management, you’ll support the delivery of a wide range of routine to moderately complex infrastructure projects. While growing your career in a…
Added 4 hours ago
A
Site Quality Assurance Specialist
ANDRITZ
Pointe-Claire, QC
- Contract
The Site Quality Assurance Specialist is mobilised to one of our job sites in Canada. He ensures superior quality of our equipment’s installation by following the installation manuals,…
Added 4 hours ago
KG
AI -Senior Mobile Engineering Specialist
K&K Global Talent Solutions INC.
Montreal, QC
- Full-time
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Added 4 hours ago
OT
Sessional Lecturer - ENGR 4044U – Railway Systems Operation and Maintenance - Winter 2027
Ontario Tech University
Oshawa, ON
- Full-time
Course Name and Number: ENGR 4044U - Railway Systems Operation and Maintenance

Enercare

Quality Assurance & Technical Support Specialist

Calgary, AB, Canada

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Job details

Experience: Must have a minimum of 5 years’ recent relevant HVAC industry field experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Quality Assurance & Technical Support Specialist

Status: Full-time, Permanent

Department: Enercare West Operations

Location: Calgary, AB

Summary:

Complete quality, technical, and safety assessments of work carried out by Technical Field Staff and initiate corrective actions as appropriate, including coaching, on-the-job training, and briefings to ensure staff are competent to carry out their duties effectively, in compliance with all statutory legislation and codes of practice, and to the customer’s satisfaction. Provide expert technical and fault diagnostic assistance through the Technical Support Desk to Technical Field Staff and other Enercare employees to support service delivery levels, carrying out all duties in a professional and courteous manner to ensure the highest standard of service.

Responsibilities:

Quality Assurance and Field Assessment

Plan and carry out quality, technical and safety assessments on work carried out by Technical Field Staff.
Identify, investigate, and communicate corrective actions as appropriate.
Provide Field Reports following site visit inspections.
Participate in incident investigations as required.
Attend area HS&E and Field Manager meetings to communicate trends and weaknesses.

Technical Support Desk

Provide technical assistance in an effective and efficient manner to Operations groups by utilizing various technical media.
Answer telephones professionally and courteously and respond to all work-related communications (voicemail, email) promptly.
Record all call details/actions in the Technical Support Desk database.
Report on urgent problems to the Manager
Transfer website material into the Google Library.
Identify and report to management recurring or common technical issues.
Identify and provide coaching, on-the-job training and briefings to Technical Field Staff.
Work with Technical Support, Health & Safety, Marketing and Operational Line Management on training requirements.
Improve the technical awareness and ability of field-based staff.

Standards, Procedures and Compliance

Maintain up-to-date knowledge of Statutory Regulations, Technical Standards, Codes of Practice, Operational Procedures and Product Specifications.
Provide support in the preparation and development of Operational Procedures and Technical Support Desk procedures and standards.
Actively promote adherence to Operational Procedures.

Manufacturer and External Liaison

Complete manufacturer equipment evaluations/assessments and all associated reports.

Customer Service and General

Deliver high levels of customer service excellence and sustain high customer satisfaction levels in the Operations group.
Promote Enercare products and services.
Keep vehicle clean and neat both inside and out in keeping with the company’s professional image.
Complete special projects as assigned.

Qualifications:

Licensing, Experience and Education

Must have a valid Gas Fitter B or Gas Fitter A license.
Must have a valid Refrigeration license.
Must have a CFC/ODP Permit (ozone depletion).
Must have a valid driver’s license with a clean driver’s abstract maintained.
Must have a minimum of 5 years’ recent relevant HVAC industry field experience.
University degree, college diploma, or equivalent would be an asset.

Technical Knowledge and Skills

Demonstrate mechanical aptitude and superior technical knowledge of HVAC, plumbing, and Electrical systems, statutory regulations, codes of practice and operational procedures.
Knowledge of Health and Safety requirements.
Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment.
Must achieve a passing grade for a Technical Knowledge Questionnaire.
Ability to deliver and present training materials to a high standard.
Ability to undertake assessments (written and observed).
Must have working knowledge of common software packages including Microsoft Word, Excel, Outlook, Clarify and the Internet.

Professional Attributes

Excellent written and verbal communication and coaching skills.
Exceptional interpersonal skills and willingness to work in a team environment.
Good organizational and planning ability.
Highly self-motivated; able to work with minimum supervision and effectively plan/organize own work.
Ability and motivation to learn new technologies quickly with minimal support and supervision.
Attentive to detail, friendly and approachable, with a strong focus on delivering exceptional customer service to promote high levels of customer satisfaction.
Possess a positive attitude and eagerness to learn and assist others.
Committed to promoting technical excellence.
Results-oriented, achieving high levels of individual and team performance.
Aptitude for multitasking
Ability to travel.
Aptitude for training and coaching

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The specialist will conduct quality, technical, and safety assessments of field staff work while providing expert diagnostic support via the technical desk. They are responsible for identifying corrective actions, delivering training, and ensuring compliance with statutory regulations and company standards.

Requirements

Candidates must hold valid Gas Fitter and Refrigeration licenses along with a CFC/ODP permit and a clean driver's abstract. A minimum of 5 years of recent HVAC field experience is required, along with strong mechanical aptitude and communication skills.

Skills

Gas Fitter B license
Gas Fitter A license
Refrigeration license
CFC/ODP Permit
HVAC diagnostics
Technical training
Quality assurance
Safety compliance
Incident investigation
Mechanical aptitude
Coaching
Microsoft Word
Microsoft Excel
Microsoft Outlook
Clarify
Fault diagnosis

Visa sponsorship

Not detected in the job text

Keywords

Gas Fitter
Refrigeration
HVAC
Quality Assurance
Technical Support
Safety Assessments
Field Operations
Compliance
Coaching
Diagnostics
Plumbing
Electrical Systems
Statutory Regulations
Incident Investigation
Microsoft Office
Clarify
Training
Customer Service
Energy
Maintenance

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