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Added 4 months ago
P&
Gestionnaire en entreposage - Qualite et logistique / Manager, Warehousing Quality and Logistics
Pratt & Whitney
Longueuil, Quebec
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 4 months ago
CB
Sales Associate - CosmoProf Store # 07534
CosmoProf Beauty
Surrey, British Columbia
- Full-time
Ensure our customers are informed about and enrolled in our Loyalty program.
Added 4 months ago
CB
Sales Associate - CosmoProf Store # 07416
CosmoProf Beauty
Abbotsford, British Columbia
- Full-time
Ensure our customers are informed about and enrolled in our Loyalty program.
Added 4 months ago
ES
Advanced Data Analyst - EA SPORTS™ FC
EA SPORTS
Vancouver, British Columbia
- Full-time
…Reporting to a Senior Manager, you will lead the Experimentation program for FC Premium Analytics. You’ll also collaborate closely with data, production, and product management partners to…
Added 4 months ago
TI
Field Sales Representative
Techtronic Industries Canada Inc.
Fredericton, New Brunswick
- Full-time
Field Sales Representative | Leadership Development Program
Added 4 months ago
TI
Field Sales Representative
Techtronic Industries Canada Inc.
New Brunswick · New Brunswick, Canada
- Full-time
Field Sales Representative | Leadership Development Program
Added 4 months ago
CB
Sales Associate - CosmoProf Store # 07345
CosmoProf Beauty
Edmonton, Alberta
- Full-time
Ensure our customers are informed about and enrolled in our Loyalty program.
Added 4 months ago
IH
Supervisor | Relational Security
Interior Health Authority
Kamloops, British Columbia
- Part-time
…providing the Coordinator, Relational Security Operations Team Leader with reports regarding assigned work, and other performance…
Added 4 months ago
B
Leader, Quality - Aircraft Certification
Bombardier
Dorval, Quebec
- Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
Added 4 months ago
VC
Senior Account Manager, Corporate
Veritas Communications
Toronto, Ontario · Greater Toronto Area, Canada
- Full-time
Lead the development of client presentations and program recaps with a strategic point of view.
Added 4 months ago
C
Specialist, Ethics and Compliance-EN
CAE
Montreal, Quebec
- Full-time
The Ethics & Compliance Specialist will support the Global Leader, Ethics & Compliance, and work closely with managers and employees across CAE’s business units on a broad range of…
Added 4 months ago
HA
Account Executive - VCR
HMM America
Vancouver, British Columbia
- $76,000 to $86,000 CAD / year
- Full-time
Must be well organized and able to prioritize work and must have good follow through · Must have a driver's license and car which meets company standards
Added 3 months ago
LB
Store Manager
Legend Boats
Havelock, NB
- Full-time
Are you a results-driven leader with a passion for the marine or outdoor retail industry? Legend Boats is seeking an experienced, high-energy Store Manager for this hands-on management…
Added 3 months ago
A
2nd Cook
ATCO
NL · NL, Canada
- Full-time
Our positions work on 12 hour shifts, 14 day on and 14 days off rotation · Accommodation and meals during your work rotations are provided by the company
Added 3 months ago
S
Senior Environmental Planner
Stantec
Saskatoon, SK
- Full-time
The role can be based in Calgary, Edmonton, Saskatoon, Yellowknife or Winnipeg offices, with Saskatoon as the preferred location
Added 2 months ago
Pharmacist - FT
Sobeys
Kingston, ON
Sobeys Inc. is a growing Canadian company. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1,600 stores in communities across the country.…
Added 2 months ago
R
Gestionnaire, Planification stratégique des opérations / Strategic Operations Planning Manager
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 3 months ago
MO
Business Development Manager
Meridian OneCap Credit Corp.
Burnaby, BC
- Full-time
Acquires good quality and profitable equipment finance and lease transactions by identifying likely prospects and implementing an aggressive calling program within the assigned area.
Added 3 months ago
A
Senior Project Manager, Airport
AECOM
Mississauga, ON
- $144,000 to $174,000 CAD / year
- Full-time
In order to be considered for this position, candidates must possess, at a very minimum: · This position requires working on-site at client's office, five days per week
Added 3 months ago
D
Facility Electrician
Dexterra
Toronto, ON
- Full-time
Implement scheduled preventive maintenance program for power equipment such as transformers, breakers, disconnects, capacitor banks and switchgears, HVAC equipment's and devices such as…
Added 3 months ago
Sales Support Coordinator
Enercare
Toronto, ON
Provide service to all Charged Up program call-in volume and follow up call backs
Added 3 months ago
HS
Training Specialist (Emergency Response)
H2 Safety
Calgary, AB
- Full-time
Must have the ability to travel to client sites as required
Added 3 months ago
A
Senior SR&ED Consultant - Information Technology (IT)
ABGi
Toronto, ON
- Full-time
…tax credits and government incentives. We are a recognized leader in our…
Added 3 months ago
A
Senior SR&ED Consultant
ABGi
Toronto, ON
- Full-time
…tax credits and government incentives. We are a recognized leader in our…
Added 3 months ago
YO
Lifeguard/ Swim Instructors (Daytime - Part Time)
YMCA of Hamilton|Burlington|Brantford
Burlington, ON
- Part-time
Rate of Pay: $19.25 - $21.25 per hour (with $1.50/hour shift premium for assigned Aquatics Team Leader responsibilities)

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 - As per collective agreement

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $26.49 - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Aug 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3623

Rate of Pay: $26.49 - As per collective agreement

Hours of work: 40 hours per week – Monday to Friday 11:00a.m. – 7:30p.m.

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Sales Support Coordinator aids in achieving corporate sales goals by partnering with field staff and customers to manage residential product requests and sales appointments. They are responsible for maintaining accurate customer database records, promoting company products, and providing administrative support to the sales team.

Requirements

Candidates are required to have previous sales or call center experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment, excellent organizational skills, and the capacity to resolve customer complaints effectively.

Skills

Sales support
Customer service
Data entry
Salesforce
Microsoft Office
Excel
Outlook
Communication
Organization
Multi-tasking
Problem solving
Upselling
Call center operations
Time management
Teamwork
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Salesforce
Microsoft Office
Excel
Outlook
Data Entry
Call Center
Upselling
Appointment Scheduling
Residential Services
Energy Management
Administrative Support
Customer Database
Communication Skills
Time Management
Team Collaboration
Performance Indicators
UNIFOR Local 975

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Work requirements

Jobs in Canada