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Added 4 days ago
Senior Personal Banker Trainee - Investing
TD
Mission, BC
Full-time
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a…
Added 3 days ago
Wireless Sales Associate - 3167 Chilliwack
OSL Retail Services Inc
Chilliwack, BC
Other
Wireless Sales Associate | Part-Time Chilliwack, British Columbia
Added 3 days ago
Agricultural Water Treatment Specialist
CH2O, inc.
BC · British Columbia, Canada
Full-time
…our irrigation water treatment product line in the greater British Columbia area, which may include crossing the border into Washington State. Our innovative and patented products are sold…
Added 4 days ago
Senior Personal Banker Trainee – Home Borrowing
TD
Coquitlam, BC
Full-time
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a…
Added 4 days ago
Retail Field Manager
Samsonite
Calgary, AB
Full-time
Field Manager position is working 3-4 days per week in head store and traveling 1-2 days per week to local Alberta stores. Secondarily, the travel schedule would adjust to reflect regular…
Added 5 days ago
Assistant Store Manager - Peoples Jewellers - Lime Ridge Mall
Signet Jewelers
Hamilton, ON · Canada - Lime Ridge Mall - Hamilton, ON
Full-time
…jewellery in Canada, with over 90 locations from the Maritimes to British Columbia. Peoples Jewellers is part of Signet Jewelers, a purpose-driven company who believes love inspires love.…
Added 4 days ago
Assistant Store Manager - Peoples Jewellers - Lime Ridge Mall
Signet Jewelers
Hamilton, ON
Full-time
…jewellery in Canada, with over 90 locations from the Maritimes to British Columbia. Peoples Jewellers is part of Signet Jewelers, a purpose-driven company who believes love inspires love.…
Added 6 days ago
Wireless Sales Associate - 3019 Abbottsford
OSL Retail Services Inc
Abbotsford, BC
Other
Wireless Sales Associate | Full-Time Abbotsford, British Columbia
Added 5 days ago
Senior Manager, Assistive Technology BC (ATBC)
Vancouver School Board
Vancouver, BC
$134,996 to $158,819 CAD / year
Full-time
SENIOR MANAGER, ASSISTIVE TECHNOLOGY BRITISH COLUMBIA (ATBC)
Added 6 days ago
Wireless Sales Associate - 5838 Surrey West
OSL Retail Services Inc
Surrey, BC
Other
Wireless Sales Associate | Part-Time Surrey West, British Columbia
Added 11 days ago
Assistant Store Manager - Peoples Jewellers - New Sudbury Centre
Signet Jewelers
Sudbury, ON · Greater Sudbury, ON
Full-time
…jewellery in Canada, with over 90 locations from the Maritimes to British Columbia. Peoples Jewellers is part of Signet Jewelers, a purpose-driven company who believes love inspires love.…
Added 12 days ago
Assistant Store Manager - Peoples Jewellers - New Sudbury Centre
Signet Jewelers
Sudbury, ON · Canada - New Sudbury Centre - Sudbury, ON
Full-time
…jewellery in Canada, with over 90 locations from the Maritimes to British Columbia. Peoples Jewellers is part of Signet Jewelers, a purpose-driven company who believes love inspires love.…
Added 16 days ago
District Manager - Western Canada
Swatch
Calgary, AB
Full-time
As a District Manager – Trainer West, you will oversee the performance of Swatch retail stores across Western Canada, including Manitoba, Saskatchewan, Alberta, and British Columbia. You…
Added 16 days ago
District Manager - Western Canada
Swatch
Vancouver, BC
Full-time
As a District Manager – Trainer West, you will oversee the performance of Swatch retail stores across Western Canada, including Manitoba, Saskatchewan, Alberta, and British Columbia. You…
Added 17 days ago
District Manager
Chatters Limited Partnership
Lower Post, BC
Full-time
We're looking for a District Manager to lead our Lower Mainland, British Columbia district. This is an exciting opportunity for an experienced multi-site leader who is passionate about…
Added 12 days ago
Wireless Sales Associate - 3661 Fort St John
OSL Retail Services Inc
Fort St. John, BC
Other
Wireless Sales Associate | Full-TimeFort St. John, British Columbia
Added 1 month ago
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
$63,500 to $113,500 CAD / year
Full-time
Promotion progression- This role is designed with a built-in progression. You come in as a District Manager, but we don’t expect you to perform at full quota immediately. There’s a ramp…
Added 17 days ago
District Manager
Chatters Limited Partnerships
Abbotsford, BC
Full-time
We're looking for a District Manager to lead our Lower Mainland, British Columbia district. This is an exciting opportunity for an experienced multi-site leader who is passionate about…
Added 24 days ago
Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
$80,000 to $90,000 CAD / year
Full-time
Canna Cabana is looking to hire District Manager in British Columbia based in greater Vancouver area to expand its footprint in the province. The Retail District Manager, BC will be…
Added 16 days ago
Sales Support Coordinator
Enercare
Toronto, ON
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with…
Added 17 days ago
Wireless Sales Associate - 3109 Victoria **$250 Signing Bonus! (Ask for full details)**
OSL Retail Services Inc
Victoria, BC
Other
Wireless Sales Associate | Full-TimeVictoria, British Columbia
Added 20 days ago
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
Full-time
Progression de carrière – Ce poste est conçu avec une progression intégrée. Vous entrez en tant que gestionnaire de district, mais nous ne nous attendons pas à ce que vous atteigniez…
Added 19 days ago
Assistant Store Manager - Tanger Outlet Center - Ottawa
Signet Jewelers
Ottawa, ON · Canada - Tanger Ottawa Outlet - Ottawa, ON
Full-time
…jewellery in Canada, with over 90 locations from the Maritimes to British Columbia. Peoples Jewellers is part of Signet Jewelers, a purpose-driven company who believes love inspires love.…
Added 19 days ago
Wireless Sales Associate - 1207 Delta
OSL Retail Services Inc
Delta, BC
Other
Wireless Sales Associate | Full-TimeDelta, British Columbia
Added 23 days ago
Superintendent (Victoria & Nanaimo)
Norland
Victoria, BC
Full-time
…environmental contracting, forestry, demolition, and aggregate sales across British Columbia. Our expertise spans a wide range of services, ensuring we can meet the diverse needs of our…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Pay: Rate of Pay: $26.49 - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Aug 4, 2026

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Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3623

Rate of Pay: $26.49 - As per collective agreement

Hours of work: 40 hours per week – Monday to Friday 11:00a.m. – 7:30p.m.

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator aids in achieving corporate sales goals by partnering with field staff and customers to manage residential product requests and sales appointments. They are responsible for maintaining accurate customer database records, promoting company products, and providing administrative support to the sales team.

Requirements

Candidates are required to have previous sales or call center experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment, excellent organizational skills, and the capacity to resolve customer complaints effectively.

Skills

Sales support
Customer service
Data entry
Salesforce
Microsoft Office
Excel
Outlook
Communication
Organization
Multi-tasking
Problem solving
Upselling
Call center operations
Time management
Teamwork
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Salesforce
Microsoft Office
Excel
Outlook
Data Entry
Call Center
Upselling
Appointment Scheduling
Residential Services
Energy Management
Administrative Support
Customer Database
Communication Skills
Time Management
Team Collaboration
Performance Indicators
UNIFOR Local 975

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