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Added 17 hours ago
B
Building Operator Tech 3
BGIS
Borden, ON
- Full-time
Added 21 hours ago
EM
Outside Sales Representative
Enviro-Tech Mechanical Services Ltd.
Vancouver, BC
- Full-time
Enviro-Tech is a commercial refrigeration, HVAC and installation company made up of busy office staff and a growing fleet of service technicians. In business since 1994, we have been a…
Added 1 day ago
TT
Intermediate Mechanical Engineer - Kincardine
Tetra Tech
Pickering, ON
- Full-time
Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced…
Added 1 day ago
UR
Power HVAC Mechanic
United Rentals
Dartmouth, NS
- Full-time
As a Power HVAC Mechanic (Service Tech II) within the Power/HVAC division at United Rentals, you’ll use your skills to perform maintenance tasks as well as minor repairs on equipment in a…
Added 2 days ago
RA
Software Engineering Intern - Vehicle Controls (Summer 2027)
Rivian and Volkswagen Group Technologies
Remote, Canada
- $30 to $33.75 CAD / hour
- Internship
- Remote
…propulsion and dynamics, energy storage and charging, thermal and HVAC systems, body controls, functional safety, or systems engineering and test automation supporting these…
Added 2 days ago
W
HVAC/ Refrigeration Technician
W3Global
AB · Edmonton, AB
- $50 to $63 CAD / hour
- Full-time
HVAC/Refrigeration Tech (3rd Year or Journeyperson) - Join a Solid Crew
Added 2 days ago
Sales Support Coordinator
Enercare
Toronto, ON
Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Added 2 days ago
Academic Program Technologist - HRAC
Georgian College
ON
leading workshop orientations and equipment procedures to demonstrate safe operation of specialized HVAC, gas, and refrigeration machinery to students and faculty.
Added 3 days ago
MS
Mechanical Designer
ML6 Search + Talent Advisory
Stoney Creek, NB
- Full-time
Applies fundamentals and engineering tools to design building services systems comprising mostly of HVAC, plumbing & fire suppression with minimal guidance.
Added 3 days ago
PM
HVAC Service Technician - Commercial (G2, 3rd-5th Year Apprentice)
PSL Mechanical
Ottawa, ON
- $34 to $58 CAD / hour
- Full-time
PSL Mechanical Heating and Air Conditioning Inc. is an Ottawa mechanical contractor doing commercial and institutional HVAC: schools, government buildings, hospitals and property managers.…
Added 4 days ago
MA
SENIOR WATER & WASTEWATER ENGINEER
MPE a division of Englobe
Regina, SK
- Full-time
Have a working knowledge in Electrical and Controls, Structural, and HVAC, is preferred but not required.
Added 4 days ago
Maintenance Technician
Lake City Casino
Vernon, BC
Family and friends discounts on travel, tech, food, beverage, and fitness
Added 4 days ago
RA
Software Engineering Intern - Vehicle Controls (January - August 2027)
Rivian and Volkswagen Group Technologies
Remote, Canada
- $30 to $33.75 CAD / hour
- Internship
- Remote
…propulsion and dynamics, energy storage and charging, thermal and HVAC systems, body controls, functional safety, or systems engineering and test automation supporting these…
Added 4 days ago
E
Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Experience with pumps, heat exchangers, motors, sensors, piping systems, and HVAC-related equipment.
Added 4 days ago
WT
Plumber foreman/woman
Water Tech Mechanical Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Company Description Water Tech Mechanical Inc. is an Alberta-based mechanical contractor specializing in complete mechanical solutions for multifamily, high-rise, commercial, mixed-use,…
Added 5 days ago
E
Lab Technician
Ecolab
Calgary, AB · CAN-Calgary Office Liquid Lab
- Full-time
Minimum 5 years of related work experience in prototyping, plumbing, hydronics, HVAC/Refrigeration or machining.
Added 5 days ago
E
Mechanical Design Team Lead
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Experience within thermal management, HVAC, industrial equipment, datacenter infrastructure, automotive, or similar industries.
Added 5 days ago
TT
Senior Mechanical Engineer
Tetra Tech
Thunder Bay, ON
- Full-time
Tetra Tech is adding a Senior Mechanical Engineer to our Mechanical team based in Thunder Bay, ON . This is a new vacant position for which we are actively recruiting.
Added 5 days ago
HB
Designer / Drafter
Hybrid Building Logistics Inc.
Mississauga, ON
- Full-time
Coordinate equipment and panel layouts with client electrical drawings and specifications (HVAC, lighting, cable entry, NEMA-rated enclosures)
Added 7 days ago
R
Manager, Engineering (Fixed-Term Contract 12-Month)
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
…medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in…
Added 7 days ago
EI
Technical Sales Engineer
Ecolab Inc.
Calgary, AB
- Full-time
5+ years experience in HVAC or data center thermal technologies.
Added 7 days ago
NS
Maintenance Worker II - Maintenance and Operations
Nova Scotia Health Authority
Dartmouth, NS
- Internship
…troubleshooting, maintenance, and repair of mechanical, electrical, HVAC, plumbing, carpentry, general repairs, painting, fire and safety infrastructure systems. This position also…
Added 7 days ago
GD
Service Desk Rep, Store Maintenance
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
…traditional brick and mortar retailer to an omni-channel leader and tech-first fashion…
Added 8 days ago
GD
Service Desk Rep, Store Maintenance
Groupe Dynamite
Mont-Royal, QC
- Full-time
…traditional brick and mortar retailer to an omni-channel leader and tech-first fashion…
Added 8 days ago
Maintenance Worker II - Maintenance and Operations
Nova Scotia Health and IWK Health
Dartmouth, NS
…troubleshooting, maintenance, and repair of mechanical, electrical, HVAC, plumbing, carpentry, general repairs, painting, fire and safety infrastructure systems. This position also…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $$26.49 - Range 2 as per Collective Agreement

Apply About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $$26.49 - Range 2 as per Collective Agreement
Posting language: English
Posted: Oct 22, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator (Part-time)

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3750

Rate of Pay: $$26.49 - Range 2 as per Collective Agreement

Hours of work: 24 hours weekly – Weekday and Weekends availability. Schedule might change as required for business needs.

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for residential HVAC and energy products while supporting field staff with appointment scheduling. They are responsible for achieving sales conversion targets, maintaining call quality, and providing accurate product information to customers.

Requirements

Candidates must have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to multi-task in a fast-paced environment and maintain high attention to detail while handling customer inquiries.

Skills

Customer service
Sales support
Data entry
Appointment scheduling
Upselling
Communication
Microsoft Office
Excel
Outlook
Salesforce
Problem solving
Multi-tasking
Organizational skills
Time management
Attention to detail
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Duct Cleaning
Energy Management
Salesforce
Microsoft Office
Excel
Outlook
Data Entry
Appointment Booking
Upselling
Call Centre
Administrative Support
Residential Services
Water Treatment
Energy Assessments
Key Performance Indicators
Unifor Local 975
Customer Database

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