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Added 11 mins ago
S
Sr. Staff Technical Program Manager - Data (Canada )
Shopify
Canada
- Full-time
As a Sr. Staff Technical Program Manager (TPM), you’ll lead company-wide programs that shape how Shopify works with data, machine learning, and AI. Alongside engineers, product managers,…
Added 11 mins ago
KG
Manager, TMF and Earthworks Area
Kinross Gold Corporation
Red Lake, ON
- Full-time
…complex. Kinross’ comprehensive exploration and development program will aim to support the vision of a quality, high-grade, open-pit mine and a longer-term, sizeable underground…
Added 11 mins ago
TE
Field Operations Repairs Supervisor - Vancouver
TK Elevator
Burnaby, BC
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 11 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 11 mins ago
TE
Project Operations Coordinator - Dartmouth, NS
TK Elevator
Dartmouth, NS
- Full-time
Provide technical support to the Project Manager throughout the lifecycle of elevator new installation & modernization projects, from site assessment through commissioning
Added 11 mins ago
TC
Assistant Store Manager in Training HomeSense Hyde Park
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Scarborough, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 11 mins ago
Project Manager
EBC Inc.
Mississauga, ON
As a Project Manager you will plan, organize, direct and control the work of construction sites to ensure they are
Added 11 mins ago
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Asset Protection Partner
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Edmonton, AB
- $25 to $30 CAD / hour
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 26 mins ago
Senior Manager, Community Affairs - Alberta
Bell
Calgary, AB
To support this ambitious growth, we are seeking a Senior Manager, Community Affairs, to serve as Bell AI Fabric's strategic representative in the communities where we develop, construct,…
Added 26 mins ago
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ON · Mississauga, ON
The Manager Fleet Central/Ontario provides strategic and operational leadership for regional fleet maintenance activities, partnering closely with Operations, maintenance teams, and vendors…
Added 26 mins ago
HP
Assistant Director of Care (ADOC) – Full-Time
Hawthorne Park Care Centre
Toronto, ON
- Full-time
…services to residents, coordination of the quality management program and acts as a resource and coach to team members in various clinical areas as outlined in the position summary. In…
Added 26 mins ago
SENIOR FINANCIAL ANALYST
Bayshore
Mississauga, ON
…achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023…
Added 26 mins ago
CM
Registered Practical Nurse (FACT)
Canadian Mental Health Association
Kitchener, ON
- Full-time
…requitement of this role. This position will report to the Manager, Adult Intensive Services This position will be a member of a team that will have a flexible approach to providing…
Added 41 mins ago
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Manager, Sales Development Representative, Akai | Global
Deel
Canada
- Full-time
The Manager, Sales Development Representative, Akai Global is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth…
Added 41 mins ago
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Change Management Manager
Kelly
Toronto, ON
- Contract
Make a lasting impact on a major business transformation program
Added 41 mins ago
VC
Consultant
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Support influencer and creator program planning and execution, including research, vetting, outreach, negotiation coordination, ongoing liaison, content tracking, and reporting.
Added 41 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
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Added 41 mins ago
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CRH Canada
Candiac, QC
- Full-time
Group insurance + Employee and Family Assistance Program (EFAP) and telemedicine services from your first day of employment.
Added 42 mins ago
CTTO - Project Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Montreal, QC
…currently have a permanent fulltime opportunity for a Project Manager. This is a hybrid opportunity that can be based out of our offices in Mississauga, ON or Montreal,…
Added 42 mins ago
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General Manager / Head of Vision Care Canada
ZEISS Group
Toronto, ON
- Full-time
Added 57 mins ago
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Dietary Aide Regular Part Time AgeCare Villa Forum-2
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Mississauga, ON · Villa Forum
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 57 mins ago
A
Registered Practical Nurse, Regular Part Time [IEM RR RPN D2 0.40] AgeCare Elmira, Retirement
AgeCare
Elmira, ON · AgeCare Elmira
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…which has been evaluated by the facility’s Resident Services Manager to determine if the content is equivalent to the course content offered in the Ontario Community College Registered…
Added 57 mins ago
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Dietary Aide Villa Forum
AgeCare
Mississauga, ON · Villa Forum
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 57 mins ago
J
Property Manager
JLL
Mississauga, ON · CAN-CLIENT Mississauga-Manulife Corporate Park
- Full-time
We are seeking a Property Manager for one of JLL’s key client portfolios in Mississauga and the GTA. The main building is located in Mississauga where the team works three days per week…
Added 1 hour ago
AC
Corporate IT Auditor
ATS Corporation
Cambridge, ON
- Full-time
Report to: Senior Manager, Audit & Compliance, IT

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3755

Rate of Pay: $26.49 - As per collective agreement

Hours of work: 40 hours per week – Monday to Friday: 8:30am– 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator aids in achieving corporate sales goals by partnering with field staff and customers to manage residential product requests and appointment scheduling. They are responsible for maintaining high-quality data entry, promoting company products, and providing excellent customer service through various communication channels.

Requirements

Candidates must have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to work effectively in a fast-paced environment, manage multiple tasks simultaneously, and resolve customer complaints professionally.

Skills

Customer service
Sales support
Data entry
Sales appointment booking
Upselling
Communication
Organization
Multi-tasking
Microsoft Office
Excel
Outlook
Salesforce
Problem resolution
Time management
Attention to detail
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Appointment Scheduling
Upselling
Call Centre
Microsoft Office
Excel
Outlook
Residential Services
Administrative Support
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Teamwork
Mentoring
Outbound Calling
Knowledge Database
Unifor Local 975
Energy Assessment
Duct Cleaning
Water Treatment
Protection Plans
Sales Conversion
Service Level
Administrative Tasks

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