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Added 3 mins ago
SC
Licensed Practical Nurse
Shepherd's Care Foundation
Vanguard, SK
- Full-time
Reporting to the Program Manager, the Licensed Practical Nurse work as a member of a multidisciplinary team, providing leadership in the safe delivery of resident care, medication…
Added 3 mins ago
SC
Licensed Practical Nurse
Shepherd's Care Foundation
Vanguard, SK
- Full-time
Reporting to the Program Manager, the Licensed Practical Nurse work as a member of a multidisciplinary team, providing leadership in the safe delivery of resident care, medication…
Added 48 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 48 mins ago
JS
Quality Management System (QMS) Lead
JFE Shoji Power Canada Inc.
Burlington, ON
- $110,000 to $120,000 CAD / year
- Full-time
Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Eligible for RRSP, Pension Plan, Dental Insurance, Medical Insurance and Vision Care.
Added 48 mins ago
A
Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
…recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team…
Added 48 mins ago
Part Time Tailor
Tailored Brands
Kamloops, BC
Report any incidents, accidents, or safety hazards to the manager on duty and/or your Regional Manager.
Added 48 mins ago
F
Manager, Industrial Relations
Fluor
Leroy, SK
- Full-time
The Labour Relations Manager provides strategic labour relations guidance and support for a managed open-shop industrial construction project. This role is responsible for fostering…
Added 1 hour ago
NS
Renal Assistant - Renal Dialysis
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
Reporting to the Renal Program Manager and working under the direction of a Registered Nurse or delegate, the Renal Assistant is responsible for assisting nursing staff with set up and…
Added 1 hour ago
NS
Human Resources Business Partner - People Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
…Business Partner and western zone Employee and Labour Relations manager the HRBP provides strategic human resources leadership and consultation to an assigned group of senior leaders and…
Added 1 hour ago
NS
Pharmacist Team Leader - Emergency
Nova Scotia Health Authority
Halifax, NS
- Full-time
Under the supervision of the Clinical Pharmacy Manager, the Pharmacist Team Leader in Emergency Medicine is accountable and responsible for ensuring safe and effective drug therapy for…
Added 1 hour ago
NS
Occupational Therapy Assistant - Rehabilitation & Supportive Care
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
Reporting to the Program Manager of the Rehabilitation and Supportive Care Services portfolio, and under the supervision of an Occupational Therapist, the Occupational Therapy Assistant…
Added 1 hour ago
MG
Pharmacy Technician
Michael Garron Hospital
Toronto, ON
- Full-time
…knowledge to collaborate with the pharmacists and other health care professionals to provide and support patient care. They will demonstrate commitment to the quality and safety of the…
Added 1 hour ago
NS
Consultant - Public Health Early Years
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Manager, Early Years, the Early Years Consultant provides advanced knowledge, leadership and coordination of public health work force development in the area of the early…
Added 1 hour ago
TC
Maintenance of Rolling Stock Manager
Transdev Canada
Brampton, ON
- $115,000 to $145,000 CAD / year
- Full-time
Transdev Canada is hiring a Maintenance of Rolling Stock Manager for our Brampton, Ontario location
Added 1 hour ago
C
Private Banking Associate
CIBC
London, ON
- Full-time
Administrative Support – Assist the Client Service Manager in rolling out special marketing or client events, and ensure the marketing material is current. Carry out a range of activities…
Added 1 hour ago
TC
Maintenance of Rolling Stock Manager
Transdev Canada
Brampton, ON
- $115,000 to $145,000 CAD / year
- Full-time
Transdev Canada is hiring a Maintenance of Rolling Stock Manager for our Brampton, Ontario location
Added 1 hour ago
IH
Senior Strategic Business Advisor
Interior Health Authority
BC · British Columbia, Canada
- Full-time
Interior Health is hiring a permanent full-time Senior Strategic Business Advisor who is passionate about making a difference in health care.
Added 1 hour ago
JS
Quality Management System (QMS) Lead
JFE Shoji Power Canada Inc.
Burlington, ON
- $110,000 to $120,000 CAD / year
- Full-time
Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Eligible for RRSP, Pension Plan, Dental Insurance, Medical Insurance and Vision Care.
Added 1 hour ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 1 hour ago
AU
Undergraduate Academic Program Advisor, Faculty of Science and Technology
Athabasca University
Athabasca, AB
- $48,621.92 to $79,714.45 USD / year
- Full-time
Added 1 hour ago
OH
Senior Product Manager, ONE ID
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
…five values: integrity, inspiration, tenacity, humility and…
Added 1 hour ago
IH
Supervisor | Relational Security
Interior Health Authority
Kelowna, BC
- Part-time
…communicating with the Coordinator, Relational Security Operations and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental…
Added 1 hour ago
OH
Tissue Recovery Coordinator (GTA)
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 1 hour ago
OH
Senior Project Manager, Program Initiatives
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
…five values: integrity, inspiration, tenacity, humility and…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3755

Rate of Pay: $26.49 - As per collective agreement

Hours of work: 40 hours per week – Monday to Friday: 8:30am– 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator aids in achieving corporate sales goals by partnering with field staff and customers to manage residential product requests and appointment scheduling. They are responsible for maintaining high-quality data entry, promoting company products, and providing excellent customer service through various communication channels.

Requirements

Candidates must have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to work effectively in a fast-paced environment, manage multiple tasks simultaneously, and resolve customer complaints professionally.

Skills

Customer service
Sales support
Data entry
Sales appointment booking
Upselling
Communication
Organization
Multi-tasking
Microsoft Office
Excel
Outlook
Salesforce
Problem resolution
Time management
Attention to detail
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Appointment Scheduling
Upselling
Call Centre
Microsoft Office
Excel
Outlook
Residential Services
Administrative Support
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Teamwork
Mentoring
Outbound Calling
Knowledge Database
Unifor Local 975
Energy Assessment
Duct Cleaning
Water Treatment
Protection Plans
Sales Conversion
Service Level
Administrative Tasks

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