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Added 15 mins ago
NS
Marketing Coordinator
Northern Strands
Saskatoon, SK
- Full-time
Northern Strands is growing, and we're on the lookout for a passionate, detail-driven Marketing Coordinator, whose primary responsibilities are creating marketing content, editing and…
Added 1 hour ago
CE
Assistant Reataurant Manager
CEC Entertainment
AB
- Full-time
…execution and profitability management of the Merchandise area. And quality assurance of the Salad Bar and prep…
Added 1 hour ago
PH
Quality Assurance and Compliance Coordinator
Providence Healthcare
Vancouver, BC
- Part-time
Reporting to the Program Director and collaborating with a multidisciplinary clinical team, the Quality Assurance and Compliance Coordinator leads quality assurance measures to ensure the…
Added 2 hours ago
H
Nurse C - Clinical Coordinator
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Communicable Disease Control/Immunization Program Coordinator is accountable for planning, implementation and evaluation of Communicable Disease Control (CDC) and…
Added 2 hours ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
…throughout the project lifecycle. You will also lead a project coordinator and strengthen processes, systems, and workflows to improve efficiency and consistency. The ideal candidate…
Added 2 hours ago
QW
Uxbridge - PSW - Part-Time Evenings & Weekends
Qualicare, Whitby
Uxbridge, ON
- $19 to $23 CAD / hour
- Part-time
…offers home care services that focus on providing the best quality of life for our clients and peace of mind for their…
Added 2 hours ago
QW
Personal Support Worker Evenings/Weekends Bowmanville/NewCastle
Qualicare, Whitby
Bowmanville, ON
- $20 to $23 CAD / hour
- Part-time
…offers home care services that focus on providing the best quality of life for our clients and peace of mind for their…
Added 2 hours ago
NY
Security Coordinator - Security, Fire and Life Safety, FTT (J1026-0568)
North York General Hospital
Toronto, ON
- Temporary
Security Coordinator Your goal in this position is to support quality initiatives; coordinating the performance of Security contract services, ensuring they align to Key Performance…
Added 3 hours ago
PC
Senior Human Resources Generalist
Parkinson Canada
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
…and offer and acceptance, supported by the Human Resources Coordinator, who handles requisition administration, posting, initial screening, scheduling, and offer…
Added 3 hours ago
QW
Personal Support Worker
Qualicare, Whitby
Port Perry, ON
- $20 to $23 CAD / hour
- Part-time
…offers home care services that focus on providing the best quality of life for our clients and peace of mind for their…
Added 3 hours ago
QW
Personal Support Worker Part-Time Evenings Bowmanville/Newcastle
Qualicare, Whitby
Whitby, ON
- $20 to $23 CAD / hour
- Part-time
…offers home care services that focus on providing the best quality of life for our clients and peace of mind for their…
Added 3 hours ago
NS
Marketing Coordinator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Northern Strands is growing, and we're on the lookout for a passionate, detail-driven Marketing Coordinator, whose primary responsibilities are creating marketing content, editing and…
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 4 hours ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Ensure the quality and effectiveness of educational technology materials used for various college projects.
Added 4 hours ago
A
Coordonnateur Génie Industriel
Actalent
Mirabel, QC
- $45 to $60 CAD / hour
- Contract
Job Title: Industrial Engineering Coordinator
Added 4 hours ago
C
Project Coordinator, BORN Ontario Temporary Full-Time (1.0) (until November 2027)
CHEO
Ottawa, ON
- Full-time
The Project Coordinator contributes to the development, implementation, evaluation, and on-going coordination of activities related to BORN projects and initiatives. The incumbent will have…
Added 4 hours ago
CO
Sales Coordinator
Cha's Organics
Montreal, QC · Greater Montreal, QC
- Full-time
…small business making a global impact, we are committed to quality, sustainable sourcing, and ethical practices. Our growing team in Ville Saint-Laurent is seeking a self-motivated Sales…
Added 5 hours ago
Hospital Community Outreach Counsellor, CYYA
Fraser Health
Abbotsford, BC
Maintains relevant data and statistics and provides input to Coordinator and Manager.
Added 6 hours ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
…throughout the project lifecycle. You will also lead a project coordinator and strengthen processes, systems, and workflows to improve efficiency and consistency. The ideal candidate…
Added 6 hours ago
K
Partner Administrative Assistant, Indirect Tax
KPMG
ON · Toronto, Ontario
- Full-time
…achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client…
Added 6 hours ago
MC
Head of Growth Marketing- Paid Acquisition & High-Ticket Funnels
MM Coaching Limited
Remote, Canada
- Remote
…senior direct-response marketer, and the growth operations coordinator- and you own the team from there: raising the standard, and the hiring decisions that come with making sure this…
Added 6 hours ago
QT
Health Care Aide/Personal Support Worker - Cantonese Speaking
Qualicare, Toronto East & Downtown
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
…offers home care services that focus on providing the best quality of life for our clients and peace of mind for their…
Added 7 hours ago
NS
Pharmacist Team Leader - Emergency
Nova Scotia Health Authority
Halifax, NS
- Full-time
…stakeholders, including Pharmacy & Cardiology Leadership & Quality teams, interdisciplinary committees and other groups (e.g., OPOR Pharmacy, Order-Set Coordinator, IV & Formulary…
Added 7 hours ago
IH
Patient Care Coordinator | Emergency
Interior Health Authority
Castlegar, BC
- Full-time
Castlegar Regional District Hospital in Castlegar, B.C. is seeking a motivated and organized casual Patient Care Coordinator (PCC) to support and lead our team.
Added 7 hours ago
MD
Treatment Coordinator
Maximum Dental
Ottawa, ON
- Full-time
…closely with referring practices to provide efficient, high-quality care for patients requiring advanced procedures. Maximum Dental emphasizes clear communication, streamlined workflows,…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3755

Rate of Pay: $26.49 - As per collective agreement

Hours of work: 40 hours per week – Monday to Friday: 8:30am– 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator aids in achieving corporate sales goals by partnering with field staff and customers to manage residential product requests and appointment scheduling. They are responsible for maintaining high-quality data entry, promoting company products, and providing excellent customer service through various communication channels.

Requirements

Candidates must have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to work effectively in a fast-paced environment, manage multiple tasks simultaneously, and resolve customer complaints professionally.

Skills

Customer service
Sales support
Data entry
Sales appointment booking
Upselling
Communication
Organization
Multi-tasking
Microsoft Office
Excel
Outlook
Salesforce
Problem resolution
Time management
Attention to detail
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Appointment Scheduling
Upselling
Call Centre
Microsoft Office
Excel
Outlook
Residential Services
Administrative Support
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Teamwork
Mentoring
Outbound Calling
Knowledge Database
Unifor Local 975
Energy Assessment
Duct Cleaning
Water Treatment
Protection Plans
Sales Conversion
Service Level
Administrative Tasks

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