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Added 17 mins ago
PT
Senior Technician - Security
Paladin Technologies
AB · Edmonton, AB
- Full-time
As a Senior Technician - Security with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project…
Added 33 mins ago
TT
Estimator
trane technologies
Ottawa, ON
- Full-time
…you will be will be working with Trane Account Managers and building owners providing estimates and quotes for HVAC service projects and agreements. Trane always focuses on a total solution…
Added 1 hour ago
BB
Senior Technician - Security
Bosch Building Technologies
AB
- Full-time
As a Senior Technician - Security with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project…
Added 1 hour ago
CH
Facilities Maintenance Technician - Bugaboos
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
The Facility Maintenance Technician position is responsible for performing the day-to-day technical facility requirements of the lodge including routine preventative maintenance and…
Added 1 hour ago
CH
Maintenance Technician
CBRE HV
Toronto, ON
- Full-time
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
Added 1 hour ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 hour ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 hour ago
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Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 hour ago
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Agriculture Equipment Technician
Nelson Motors and Equipment
Estevan, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 hour ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 2 hours ago
TS
Building Automation Systems (BAS) Engineer/Technician
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
We’re partnering with a growing and well-established organization that is looking to add a Building Automation Systems (BAS) Technician to its team.
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 2 hours ago
C
BAS Technician - 14/14
Convergint
Fort McMurray, AB
- Full-time
Router management and interfacing with BAS systems;
Added 2 hours ago
NM
Supervisor, Mobile Maintenance
Newmont Mining Corporation
Dease Lake 9, BC
- $114,000 to $152,000 CAD / year
- Full-time
At Red Chris Mine, we’re building more than a mine - we’re building a sustainable workforce and operational model to support the future for our people, our communities and the region. When…
Added 2 hours ago
SE
Senior Electrical Advisor - T&D
Suncor Energy
Edmonton, AB · Fort McMurray, AB · Firebag
- Full-time
…commissioning, and system reliability across complex industrial power systems. If you are energized by leading people, solving complex challenges, and driving operational excellence, we…
Added 3 hours ago
NC
Supervisor, Mobile Maintenance
Newmont Corporation
Dease Lake 9, BC
- $114,000 to $152,000 CAD / year
- Full-time
At Red Chris Mine, we’re building more than a mine - we’re building a sustainable workforce and operational model to support the future for our people, our communities and the region. When…
Added 3 hours ago
S
Senior Electrical Advisor - T&D
Suncor
Fort McMurray, AB
- Full-time
…commissioning, and system reliability across complex industrial power systems. If you are energized by leading people, solving complex challenges, and driving operational excellence, we…
Added 3 hours ago
C
Work Equipment Maintainer
CPKC
Port Coquitlam, BC
- Full-time
Are you a skilled Heavy Duty Mechanic or Maintenance Technician looking to take your career to the next level? As a valued member of the CPKC Work Equipment team, you’ll have the…
Added 3 hours ago
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Senior Electrical Advisor - T&D
Suncor
AB · Edmonton, AB
- Full-time
…commissioning, and system reliability across complex industrial power systems. If you are energized by leading people, solving complex challenges, and driving operational excellence, we…
Added 4 hours ago
J
Mech and Robotics Tech
JLL
Hamilton, ON
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 5 hours ago
Industrial Technician Apprentice - Millwright
Kicking Horse Coffee
Invermere, BC
Our Growth Grant gives employees access to non-repayable funding to pursue career-building learning that supports growth at the Horse or beyond.
Added 5 hours ago
I
Building Operator
ISS
Ottawa, ON
- $35 to $40 CAD / hour
The Building Operator owns the safe and reliable operation of all building systems. They monitor and optimize the HVAC, mechanical, electrical, plumbing, and controls for all building…
Added 5 hours ago
Technician, Security Systems - 35 Carl Hall Road
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
As a Security Systems Technician, you’ll utilize your expertise and knowledge of building security systems to contribute to the ongoing efforts of Toronto Community Housing to improve the…
Added 5 hours ago
J
Mechanical Technician
JLL
Burnaby, BC · CAN-CLIENT Burnaby-Metropolis at Metrotown
- Full-time
The Mechanical Technician II is primarily responsible for the preventative maintenance program for all mechanical systems, building management systems, and life safety equipment. You will…
Added 5 hours ago
J
Mech and Robotics Tech
JLL
St. Thomas, ON
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply About employer

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Apply About employer

More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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