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Added 9 mins ago
IA
Quality Coordinator
IMP Aerospace & Defence
Halifax, NS
- Full-time
Under the direction of the Quality Assurance Manager (QAM), the Quality Assurance Coordinator assists in all aspects of the ISO9001/AS9100 internal audit program to review and evaluate the…
Added 9 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Whitemouth, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 9 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Lac du Bonnet, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 9 mins ago
FB
Human Resources Coordinator
Forbes Bros. Group of Companies
AB · Edmonton, AB
- Full-time
Forbes Bros. Group of Companies is seeking a detail-oriented and motivated Human Resources Coordinator to support the day-to-day HR operations of our Major Projects team. In this role,…
Added 9 mins ago
B
Bilingual Property Services Coordinator (ENG/FR)
BGIS
Gatineau, QC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 9 mins ago
E
Quality Assurance Specialist
Entrust
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Added 9 mins ago
J
Side Boom/ Loader Operator - IOL Kearl LDP
Jardeg
Fort Mckay 174, AB
- Full-time
Assist the outage coordinator with any tooling or equipment needs.
Added 9 mins ago
SR
Fundraising Coordinator
Serenity Renewal for Families
Ottawa, ON · Vanier, ON
- Full-time
Serenity Renewal for Families is seeking a passionate and organized Fundraising Coordinator to join our dynamic team to help shape a best-in-class donor experience. Supported and mentored…
Added 9 mins ago
WA
Logistics Coordinator
Workforce Acquisition
Montreal, QC
- Full-time
Coordonnateur(trice) en logistique / Logistics Coordinator - 45K–70K + Bonus & Benefits
Added 9 mins ago
QM
Order Desk Coordinator
Quantum Management Services Ltd.
Bolton, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are looking for a confident, customer-focused Order Desk Coordinator to join a growing company specializing in natural stone and porcelain products. This is an exciting opportunity to…
Added 9 mins ago
GR
Marketing Specialist
Goldbeck Recruiting
Surrey, BC
- Full-time
Our client is seeking a Marketing Coordinator to support its growing sales and marketing team. This role is responsible for coordinating national marketing initiatives, maintaining brand…
Added 9 mins ago
TS
Assistant Cook
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Reporting directly to the Program Coordinator, this role provides assistance in maintaining workflow in the kitchen.
Added 9 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Added 9 mins ago
BC
QA/QC Coordinator, Electrical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
QA/QC Coordinator, Electrical – Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels…
Added 9 mins ago
BC
QA/QC Coordinator, Civil – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
QA/QC Coordinator, Civil – Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution.…
Added 9 mins ago
BC
QA/QC Coordinator, Mechanical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
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Added 9 mins ago
Registered Nurse, Medicine - Royal Columbian Hospital
Fraser Health
New Westminster, BC
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 24 mins ago
I
Operations Coordinator
Intelcom
AB · Edmonton
- Full-time
Added 24 mins ago
Regulatory Records Coordinator
Ontario Energy Board
Toronto, ON
…Manager, Applications Administration, the Regulatory Records Coordinator (RRC) is responsible for providing regulatory document management services in OEB adjudicative proceedings and…
Added 39 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
MB · Lundar, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 39 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Eriksdale, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 39 mins ago
IR
Licensed Practical Nurse - Home Care
Interlake-Eastern Regional Health Authority
Eriksdale, MB
- Full-time
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Licensed Practical Nurse – Home Care works with the team to promote an integrated, holistic health service…
Added 39 mins ago
EI
SAP Deployment / Cutover Coordinator
ExcelGens, Inc.
Montreal, QC
- Contract
SAP Deployment / Cutover Coordinator – SAP S/4HANA
Added 39 mins ago
LV
PRODUCTION AND LOGISTICS COORDINATOR, INTERNATIONAL-EN
La Vie En Rose
Montreal, QC
- Full-time
Reporting to the International Division, the International Production and Logistics Coordinator plays a key role in coordinating and optimizing logistics operations related to our…
Added 39 mins ago
LV
INTERNATIONAL LOGISTICS COORDINATOR-EN
La Vie En Rose
Montreal, QC
- Full-time

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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