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Added 2 mins ago
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Coordinator, Oncology
AbbVie
Montreal, QC
- Full-time
We are excited to offer a unique opportunity within our growing Oncology division for a Coordinator to join our team. In this role, you will serve as a valued partner, providing essential…
Added 2 mins ago
MD
Medicaid Data Analyst - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Oversee data preparation and information management to support federal Medicaid reporting and project-specific requirements.
Added 2 mins ago
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Quality Control Coordinator (Construction)
Hays
Ajax, ON
- $90,000 to $110,000 CAD / year
- Full-time
Reporting to the Quality Assurance Manager, the Quality Control Coordinator will support the implementation and ongoing improvement of the company's Quality Management System (QMS). You…
Added 17 mins ago
UO
Educational Coordinator
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital - Shaughnessy C Block (BCWHC)
- $4,576 to $4,808 CAD / month
- Part-time
Reports to the Project Manager. Works closely with the Education Program Leadership who provide day-to-day direction and assign tasks as required and may also receive assignments from the…
Added 17 mins ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
Added 17 mins ago
UO
Athletics Development & Alumni Coordinator
University of Alberta
Edmonton, AB
- Full-time
…fundraising initiatives to achieve this end. The Development Coordinator, Athletics will lead and be accountable for developing, managing and executing key strategic fundraising and alumni…
Added 17 mins ago
PC
Bilingual Event Coordinator
Parkinson Canada
Ottawa, ON
- $52,500 to $57,500 CAD / year
- Full-time
The Event Coordinator is responsible for organizing and managing a portfolio of peer-to-peer fundraising events, including Parkinson Canada SuperWalk, SuperMom Walk/Run, Pedaling for…
Added 17 mins ago
RG
Project Coordinator
Roni Group
Vaughan, ON
- $55,000 to $65,000 CAD / year
- Full-time
We are seeking a detail-oriented and highly organized Project Coordinator to join our civil construction team. The ideal candidate will play a vital role in supporting production of project…
Added 32 mins ago
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Delivery coordinator, Project management
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 32 mins ago
HD
Project Coordinator
Hospitality Designs
Richmond, BC
- Full-time
Role Description We are seeking a highly organized, proactive, and detail-oriented Project Coordinator to join our growing Project Management team. As a Project Coordinator, you will play…
Added 32 mins ago
TH
Clinical Research Project Coordinator
The Hospital for Sick Children
Toronto, ON
- Full-time
We are seeking a Clinical Research Project Coordinator (CRPC) to lead and support clinical trials and observational research in childhood kidney disease. The CRPC will join the research…
Added 32 mins ago
GL
Sales Coordinator
Groupe Lemur, Inc
Montreal, QC
- Full-time
We are seeking a highly organized, detail-oriented, and proactive Sales Coordinator to join our team. This role serves a dual strategic purpose: providing high-level administrative and…
Added 47 mins ago
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PLM OCM Lead
RTX
Longueuil, QC
- Full-time
Work in collaboration with the PLM communication lead and training coordinator to develop their respective plans as part of the OCM plan
Added 47 mins ago
MR
Field Coordinator
Maple Reinders
St. Thomas, ON
- $75,000 to $90,000 CAD / year
- Full-time
As a Field Coordinator, you will have the opportunity to support our Project Managers & Superintendents in the delivery of our exciting ICI and Civil projects. The focus of your role will…
Added 47 mins ago
Community Wellness Coordinator
University of Toronto
Toronto, ON
…to the Dean, Student Life and Equity, the Community Wellness Coordinator (CWC) supports the planning and implementation of a wide range of programs designed to promote the well-being and…
Added 47 mins ago
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Sponsorship Coordinator
NHLPA
Toronto, ON
- Full-time
Post-secondary education in project management, communications, marketing, sports management, business administration or related field.
Added 47 mins ago
DA
Program Coordinator – Pharmaceutical Marketing
Data Ad
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We're looking for a proactive, organized, and client-focused Program Coordinator to help manage the delivery of our pharmaceutical marketing programs.
Added 47 mins ago
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Project Coordinator (Data)
Capgemini
Mississauga, ON
- Full-time
Project Coordinator to support a Data Analytics cloud migration program, This role will coordinate across business users and technology teams manage meeting cadences and drive follow ups to…
Added 47 mins ago
MR
Field Coordinator
Maple Reinders
St. Thomas, ON
- $75,000 to $90,000 CAD / year
- Full-time
As a Field Coordinator, you will have the opportunity to support our Project Managers & Superintendents in the delivery of our exciting ICI and Civil projects. The focus of your role will…
Added 47 mins ago
AC
Project Coordinator
Axxcelus Capital Advisory
Calgary, AB
- Full-time
Axxcelus is hiring a Project Coordinator to keep several concurrent client projects organized and on schedule. The pace is high, and deadlines on different projects often fall in the same…
Added 47 mins ago
OT
Facilities Coordinator
Olympia Tile+Stone Inc.
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…products, exceptional service, and innovative solutions for every…
Added 1 hour ago
UO
Indigenous Student Development Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Indigenous Student Development Coordinator leads initiatives that enhance the engagement, success, and sense of belonging of Indigenous students within the School of Kinesiology. The…
Added 1 hour ago
Operations Coordinator, Innovation Enablement & Philanthropy (6 Month Contract)
Nicola Wealth
Vancouver, BC
Working across two distinct areas of the business, the Operations Coordinator contributes to innovation governance, intake and project reporting, as well as charitable giving, community…
Added 1 hour ago
Service Desk Technician - Tier 2 "V" (2026-13-41)
University of Windsor
Windsor, ON
o Project management methodologies and software
Added 1 hour ago
PS
Procurement Coordinator
Propak Systems Ltd.
Airdrie, AB
- Full-time
Ability to work on-site, manage multiple priorities, and maintain attention to detail in a fast-paced project environment.

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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