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Added 10 mins ago
CM
Program Coordinator
Coast Mental Health
North Vancouver, BC
- Full-time
Under the direction of the Manager the Program Coordinator is responsible for assisting in the day to day operations and maintenance of the program, by developing, implementing and…
Added 10 mins ago
Cordonnateur.trice aux Approvisionnements - Procurement Coordinator
Sid Lee
Montreal, QC
Under the supervision of the Global IT Asset Manager, the IT Operations Coordinator plays a key role in the day-to-day management of IT assets and software licenses across multiple business…
Added 25 mins ago
IB
Logistics Coordinator
International Bulk Services
Concord, ON
- Contract
The opportunity learn extensively about the Supply Chain and Logistics field
Added 25 mins ago
NY
Food Security Coordinator
North York Women's Shelter
Toronto, ON · North York, Ontario
- Full-time
You have completed post-secondary education in a related field such as Cu
Added 25 mins ago
SD
Education Assistant
School District 5 Southeast Kootenay
Cranbrook, BC
- Full-time
…swimming, laboratories, libraries, elective classes, and on-field…
Added 25 mins ago
PS
Procurement Coordinator
Propak Systems Ltd.
Airdrie, AB
- Full-time
Post-secondary education in supply chain management, business administration, or a related field is an asset.
Added 40 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 40 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Vancouver, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 40 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Richmond, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 40 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Prince George, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 40 mins ago
TU
Lane Control Technician (LCT)
The Universal Group
Quesnel, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 40 mins ago
TU
Lane Control Technician (LCT)
The Universal Group
Fort St. John, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 40 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Victoria, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 40 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Duncan, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 40 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Nanaimo, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 55 mins ago
SG
Engineering Coordinator, Development
Sorbara Group of Companies
Woodbridge, ON
- Full-time
The Engineering Coordinator, Development plays a key role in the planning, coordination and execution of land development projects from initial concept through construction, registration…
Added 55 mins ago
MR
Mill Manager
MB Recruitment Canada
North Vancouver, BC
- $185,000 to $200,000 CAD / year
- Full-time
…Operations Utilities GF, Process Control E/I and Process Control Coordinator, and Filter Plant Operations…
Added 55 mins ago
TS
Executive Coordinator
The Sutherland Group of Companies
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
The Executive Coordinator provides executive, administrative, project, and business support to the Vice President, Operations and senior leadership team. This role is responsible for…
Added 55 mins ago
DI
Coordonnateur(trice), transport terrestre | Ground Transportation Coordinator
Delmar International Inc.
Montreal, QC
- Full-time
1 to 2 years of experience in a related field.
Added 55 mins ago
Resident Services & TRC Coordinator
Winnipeg Regional Health Authority
Winnipeg, MB
Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.
Added 55 mins ago
UO
Project Coordinator, AMPLIFY
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital (BCWH)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
This position reports to the Principal Investigator and Research Coordinator. The position works collaboratively with research staff, graduate students, community partners, advisory…
Added 1 hour ago
FC
Project Coordinator
FLINT Corp.
Sherwood Park, AB
- Full-time
FLINT is hiring a permanent, full-time Project Coordinator based out of Fort Saskatchewan, Alberta. In this role, you'll provide critical support to Project Managers and cross-functional…
Added 1 hour ago
MF
Event Coordinator
motionball for Special Olympics
Toronto, ON
- Full-time
motionball is seeking an Events Coordinator to join our National Office team based in Toronto, Ontario. Reporting to the Manager, Special Events, the individual in this role will be…
Added 1 hour ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
…support to the Parks & Recreation Team Lead, Community Relations Coordinator, and departmental staff while ensuring efficient service delivery, strong customer service, financial…
Added 1 hour ago
CF
Coordonnateur(trice), recrutement et ressources humaines.
CEP Forensic
Laval, QC
- Full-time
We’re looking for a Recruitment & Human Resources Coordinator to join our Human Resources team. In this role, you’ll take ownership of the full recruitment cycle for our English and French…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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