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Added 11 mins ago
VB
Finance Manager - 6 Month Contract
Vaco by Highspring
Toronto, ON · Greater Toronto Area, Canada
- $60 to $65 CAD / hour
- Contract
· Review journal entries, accruals, account analyses, invoicing, and balance sheet reconciliations.
Added 11 mins ago
BB
Accounting Manager
Big Box Outlet Store
Abbotsford, BC
- Full-time
The Accounting Manager is a permanent, full-time senior member of the Finance team, reporting to the CFO. This role holds primary responsibility for the integrity, accuracy, and timeliness…
Added 11 mins ago
LI
Content Marketing Manager
Lankin Investments
Vaughan, ON
- $75,000 to $85,000 CAD / year
- Full-time
…strategy, Lankin Investments is seeking a Performance Creative Manager to join our marketing team, with a strong focus on the creative behind our paid social campaigns and the content that…
Added 11 mins ago
B
COMMERCIAL ACCOUNT MANAGER, SMALL BUSINESS - Vaudreuil-Soulanges
BDC
QC · Vaudreuil-Soulanges
- Full-time
…relationships with entrepreneurs? We’re looking for a Commercial Account Manager who will leverage their relationship-building strengths and network in the Vaudreuil-Soulanges region to…
Added 25 mins ago
T
Collections Representative
thyssenkrupp
ON · Ontario, Canada
- $60,000 USD / year
- Full-time
Helps customers with any issues or concerns they might have regarding their account.
Added 25 mins ago
T
Industrial Sales Representative - Vancouver Alberta
Tingue
AB · Alberta, Canada
- Full-time
…prepare reports and making recommendations to customers and sales…
Added 26 mins ago
N
Payroll and Benefits Coordinator
Nabors
NL · St John'S, NL
- Full-time
…functions including payroll related tax compliance, payroll account reconciliations, benefit administration and miscellaneous payroll…
Added 26 mins ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Fredericton, NB
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking an Account Manager (Electrical) to join our Fredericton, NB branch.
Added 26 mins ago
Project Manager, Customer Success & Account Management
GoBolt
Toronto, ON
We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new…
Added 26 mins ago
F
Business Development Representative
Fortive
Toronto, ON
- Full-time
Work in collaboration with a team of Account Executives and other business development representatives
Added 41 mins ago
AI
Canadian Volunteer - Knowledge & Learning Management
Alinea International
Ottawa, ON
- Volunteer
Reporting to: UCARE Project Director & Project Field Manager
Added 41 mins ago
Y
Associate Technical Account Manager
Yardi
Toronto, ON
- $69,600 to $73,100 CAD / year
- Full-time
…Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be…
Added 41 mins ago
OT
Business Development Manager
Olympia Tile+Stone Inc.
Toronto, ON
- $60,000 CAD / year
- Full-time
We are seeking an experienced, results-driven Business Development Manager to drive Flextile's sales growth, market expansion, and strategic business development initiatives across Canada…
Added 41 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Prince Albert, SK
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
WC
Optician, Dual Licensed
Walmart Canada
Niagara Falls, ON
- Full-time
Position Summary...The Optician, Dual Licensed reports to the Vision Centre Manager and provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing…
Added 41 mins ago
WC
(CAN) Cashier
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
WC
(CAN) Cashier
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
WC
(CAN) Cashier
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
WC
(CAN) Cashier
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Sudbury, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 41 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 41 mins ago
TC
Assistant Store Manager Winners HomeSense Collingwood Centre
TJX Canada – Winners, Marshalls, HomeSense
Collingwood, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 41 mins ago
WC
Full Time Asset Protection Associate - Security License Required.
Walmart Canada
Chatham-Kent, ON · Wallaceburg, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 41 mins ago
TC
Manager Of Real Estate - Regional Director
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $118,709.6 to $168,709.6 CAD / year
- Full-time
We’re seeking a Manager Of Real Estate – Regional Director to lead the development and execution of TJX Canada’s regional real estate strategy for Central or Eastern Canada markets &…
Added 41 mins ago
E
Global Customer Manager
Epiroc
Mississauga, ON
- Full-time
As a Global Customer Manager your mission is to maximize our share of spend and profitability across the entire Epiroc portfolio, strengthen strategic relationships with selected customers,…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply About employer

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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