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Added 6 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Added 6 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Added 6 mins ago
EG
HVAC Service Technician
Equium Group
Calgary, AB
- Full-time
The HVAC Service Technician will be responsible for diagnosing, maintaining, and repairing mechanical systems across a portfolio of multi-residential and commercial buildings. This includes…
Added 6 mins ago
Body Technician North Gate
Kirmac Collision and Autoglass
Edmonton, AB
…has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the industry evolves, so…
Added 6 mins ago
Lab Patient Technician
LifeLabs
St. Thomas, ON
As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important…
Added 6 mins ago
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Lab Patient Technician - Part Time (Float) - Saskatoon, SK
LifeLabs
Saskatoon, SK
- Part-time
As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important…
Added 6 mins ago
P
Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Toronto, ON
- Full-time
STARTING YOUR CAREER AS A TRUCK TECHNICIAN? This is a great entry level position to start your career as a diesel truck mechanic, learn from the best and move ahead.
Added 6 mins ago
AL
Shipping/Receiving Technician
AGAT Laboratories
Thunder Bay, ON
- Full-time
AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry,…
Added 20 mins ago
T
Industrial Sales Representative - Vancouver Alberta
Tingue
AB · Alberta, Canada
- Full-time
…company owners and plant managers, but this role also has a “service technician” aspect. This means occasionally working at odd hours, getting your hands greasy, and working up a nice sweat…
Added 20 mins ago
RL
Software Programmer ( 6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
…through responsive deliveries, technical support and customer service that is matched with rugged and reliable products, manufactured with uncompromising quality, accuracy, and safety…
Added 35 mins ago
SC
Network Technician
SPECBAND COMMUNICATIONS LTD
Toronto, ON
- Full-time
Role Description The Network Technician is a full-time, on-site role based in Toronto, ON, responsible for supporting and maintaining network and low-voltage infrastructure at client…
Added 35 mins ago
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Technicien De Service Sur Site/field Service Technician
TEKsystems
Longueuil, QC
- $25 to $35 CAD / hour
- Full-time
IT Field Service Technician/Bilingual (English/French)
Added 36 mins ago
EA
Licensed Avionics Technician
Execaire Aviation
Toronto, ON
- Full-time
…excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same…
Added 36 mins ago
PF
Service Desk Technician Level I
Pattison Food Group
Langley (District), BC · Langley, BC
- Full-time
We have an exciting opportunity for a full-time Service Desk Technician Level I to join our IT team in Langley, BC.
Added 36 mins ago
AI
Service & Install Technician
Allmar Inc.
Dartmouth, NS
- $23 to $35 CAD / hour
- Full-time
Service & Install Technician’s responsibility is to diagnose, service, install and repair overhead doors, operators, high speed doors, and dock equipment, and other related products. All of…
Added 36 mins ago
JT
Calibration Technician
JM Test Systems
Richmond, BC
- Full-time
…equipment, with a strong commitment to providing top-tier customer service, swift turnaround times, and impeccable…
Added 36 mins ago
FC
Lead Global Veh Tech
FedEx Canada
Calgary, AB
- Full-time
Automotive Service Technician or Truck & Coach Technician
Added 36 mins ago
GI
Fire Extinguisher Technician
Guillevin International
Grande Prairie, AB · Brogan - Grande Prairie
- Full-time
Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile…
Added 36 mins ago
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Mobile Repair Specialist
U-Haul
Calgary, AB
- Full-time
We offer a Technician Training program that encompasses both Ford and GMC Training Classes, as well as a tool purchase program.
Added 36 mins ago
Surveyor
Evolution Mining Limited
Red Lake, ON
Added 1 hour ago
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Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
TI
Assistant Fleet Maintenance Manager (AFTERNOON SHIFT) | Assistant Fleet Maintenance Manager (AFTERNOON SHIFT)
Trentway-Wagar Inc.
Mississauga, ON
- Full-time
Valid 310T Truck and Coach Technician Licence. Leadership experience in a fleet or heavy-duty maintenance environment. Strong administrative, organizational, and computer skills with the…
Added 1 hour ago
PP
Parts Technician
Paramount Parts Inc. / NAPA of Fort McMurray
Fort McMurray, AB
- Full-time
Paramount Parts takes great pride in serving the community of Fort McMurray with great customer service.
Added 1 hour ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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