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Added 7 mins ago
B
Director-PM Compliance
BMO
Toronto, ON · FCP
- Full-time
…compliance leadership and oversight for BPIC, a registered Portfolio Manager, Investment Fund Manager and Exempt Market Dealer, and support priorities and initiatives across Private Wealth…
Added 7 mins ago
Z
Enterprise Solutions Architect
Zazz
Canada
- Full-time
This is not a pure sales role. Our work is custom solutions, so the quality of the solution matters far more than a pitch. We want someone with real technical depth who enjoys clients and…
Added 7 mins ago
T
Director, Utility Engineering & Business Development
Telecon
Vaughan, ON
- $145,000 to $150,000 CAD / year
- Full-time
The ideal candidate will combine strong utility industry relationships, business development capabilities, technical knowledge, and leadership experience. This individual will leverage…
Added 22 mins ago
Business Development Manager – Mining & Resources (Canada)
IMCD Group B.V.
Canada
Minimum 8-10 years of technical sales experience in mining & resource markets. Key account management & development experience is an asset.
Added 38 mins ago
Scotia Jarislowsky Fraser Portfolio Manager - Calgary
Scotiabank
Vancouver, BC · Calgary, BC
The Portfolio Manager focuses on acquiring new clients and managing/retaining/deepening relationships with a book of existing high value clients. He/she will also be responsible for…
Added 1 hour ago
Manager, Process Department
CBCL Limited
Halifax, NS
…experienced water and wastewater professional to join us as Manager, Process Department, leading a team focused on the planning, design, and delivery of water and wastewater treatment…
Added 1 hour ago
Manager, Municipal Department - Halifax, NS
CBCL Limited
Halifax, NS
…municipal engineering leader to join our Halifax office as Manager, Municipal Department. You’ll lead an established team in the planning, design, and delivery of municipal infrastructure,…
Added 1 hour ago
II
Business Development Manager
i3 International
Toronto, ON · North York, ON
- $70,000 to $80,000 CAD / year
- Full-time
…in-person, ensuring data accuracy in Salesforce and hitting sales…
Added 1 hour ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal…
Added 2 hours ago
C
Manager / Senior Manager Key Accounts - Aerospace (ER&D)
Cyient
Montreal, QC
- Full-time
The Senior Manager Key Accounts will assume responsibility for the sales of services and system solutions in the Aerospace industry, with a primary focus on a major aircraft engine OEM…
Added 4 hours ago
Y
Business Development Manager, Dairy
Yokogawa
NB · Chiasson Office, NB
- Full-time
Work Experience : 6–8 years of relevant experience in industrial automation, technical sales, business development, application engineering, or project execution. Primary experience in the…
Added 4 hours ago
BT
Service Manager
Bosch Truck Group / Bosch Idealease
Vernon, BC
- Full-time
…safety, and customer satisfaction. We have an exciting Service Manager opportunity in our Vernon…
Added 4 hours ago
SG
Accounting Manager
Stannah Group
Markham, ON
- Full-time
This position requires a hands-on accounting professional with strong technical accounting knowledge, sound financial judgment, attention to detail, and the ability to work independently…
Added 4 hours ago
MI
Pharmacy Assistant - Part Time
Metro Inc.
Brantford, ON
- Part-time
…receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and…
Added 4 hours ago
MI
Pharmacy Assistant - Part Time
Metro Inc.
Kingston, ON
- Part-time
…receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and…
Added 5 hours ago
EC
Retail Manager – Closed Competition – Enoch Cree Nation Members Only
Enoch Cree Nation
Spruce Grove, AB
- Full-time
The Manager is responsible for the operational efficiency, financial performance, and overall business operations of the Drug Mart, a retail convenience outlet located within the medical…
Added 5 hours ago
AL
Procedure Specialist – Electrophysiology (Victoria, British Columbia)
Abbott Laboratories
Vancouver, BC
- Full-time
…addition, providing clinical expertise, collaborating with the Sales Team (Territory Manager and Regional Manager) to assist with developing business strategies and growth, while serving as…
Added 6 hours ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Winnipeg, MB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 6 hours ago
P
Maintenance Manager Trainee
Penske
Boucherville, QC
- Full-time
Penske's Maintenance Manager Trainee position designed to provide a rich learning and development experience through rigorous on the job training that will ultimately lead you to a…
Added 7 hours ago
Manager Salvage Services
Insurance Corporation of British Columbia
BC · Nanaimo, BC · New Westminster, BC · Prince George, BC · Vernon, BC · Victoria, Brit
The Manager Salvage Services oversees the operation and administration of salvage functions for assigned facilities and functional portfolios. Sales and revenue performance is a key…
Added 8 hours ago
B
Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 10 hours ago
PM
Tax Senior Specialist
Philip Morris International
Toronto, ON
- Full-time
…provincial indirect tax compliance, including tobacco excise, sales, tobacco and vaping taxes. You will also support direct tax activities, including income-tax accruals, forecasting and…
Added 10 hours ago
JC
Fire Service Manager
Johnson Controls
Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers.…
Added 11 hours ago
FE
Inside Sales Representative
Franklin Empire Inc.
Newmarket, ON
- $50,000 to $60,000 CAD / year
- Full-time
We are currently seeking an Inside Sales Representative for our Newmarket branch.
Added 11 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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