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Added 8 mins ago
M
Int Eng - Int MTS - Software Development
MDA
Brampton, ON
- $75,148 to $112,722 CAD / year
- Full-time
…world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team…
Added 8 mins ago
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Senior Data Scientist (Applied ML) - Canada
NerdWallet
Remote, Canada
- $161,000 to $243,000 CAD / year
- Full-time
- Remote
…and the Databricks ecosystem. As a foundational member of the team, you’ll partner closely with Data Engineering, Product, Marketing, and Analytics to translate complex business problems…
Added 8 mins ago
T
Senior IT Developer
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
The ATM / Cash Management technology team provides support for all TD ATMs in North America as well as Cash Services for North American ATMs, Branches and CDN Commercial customers.
Added 8 mins ago
MM
Client Relationship Management - Lead Specialist
Marsh McLennan
Montreal, QC
- Full-time
We are seeking a talented individual to join our Client Relationship Management team, part of our Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid…
Added 8 mins ago
TE
Manager, Regulated Business Development
TC Energy
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- Full-time
…values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability,…
Added 8 mins ago
TE
Intern, Commercial Operations
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Calgary, AB
- Full-time
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Added 8 mins ago
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Senior Clinical Account Specialist Ottawa (ON) and Kingston (ON) - Johnson & Johnson MedTech, Electrophysiology
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Markham, ON · Ottawa, ON
- Full-time
The Senior Clinical Account Specialist is an experienced clinical and technical leader responsible for providing expert procedural support across the J&J MedTech Electrophysiology…
Added 8 mins ago
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Solution Architect, Manufacturing & Engineering
BRP
Montreal, QC
- Full-time
We are looking for a Solution Architect (SA) who will report to the Team Lead of Solution Architecture. The SA is responsible for designing, aligning, and governing end-to-end technology…
Added 23 mins ago
C
Senior Digital ASIC Verification Engineer
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Ottawa, ON
- $111,900 to $178,700 CAD / year
- Full-time
This is a role for an engineer who can independently tackle complex verification problems while providing technical guidance and contributing to improvements in the team's verification…
Added 23 mins ago
Platform Delivery Enablement Lead
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The Platform Delivery Enablement Lead is a technical hybrid program leader who strengthens how Platform Delivery works across Infrastructure Engineering, Security, Enterprise Systems,…
Added 23 mins ago
AG
Account Manager, Client Engagement & Adoption
Altus Group
Toronto, ON
- Full-time
Reporting to the Account Management Leader, we are hiring an Account Manager, Client Engagement & Adoption to join a growing client success team.
Added 23 mins ago
Lifeboat and MES (Marine Evacuation System) Technician
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Are you ready to embark on a rewarding career with a global leader in survival technology? At Survitec, we are searching for a Lifeboat and MES (Marine Evacuation System) Technician to join…
Added 23 mins ago
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Gestionnaire, stratégie et planification financière (FP&A) / Manager FP&A Strategy
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Sales Support Manager-Data Centre & Managed IT Services
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- Full-time
…passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly…
Added 23 mins ago
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Data & AI Solution Architect
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SK · Saskatchewan, Canada
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Accountable for maintaining both personal and team technical expertise associated with this position and for introduction and dispersion of this knowledge within SaskTel. This includes…
Added 23 mins ago
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AI Data Architect
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SK · Saskatchewan, Canada
- Contract
Accountable for maintaining both personal and team technical expertise associated with this position and for introduction and dispersion of this knowledge within SaskTel. This includes…
Added 23 mins ago
YC
System Administrator
York Catholic District School Board
Aurora, ON
- Full-time
Under the general direction of the Infrastructure Team Supervisor, the Systems Administrator provides operational administration and support for the Board’s server, identity, directory,…
Added 23 mins ago
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Key Account Manager- Onsite in Markham, ON- Canada (C2C)
KPG99 INC
Markham, ON
- Contract
The position is more technical than a traditional relationship manager and will operate as a strategic, hands-on account leader who can qualify opportunities, coordinate delivery resources,…
Added 23 mins ago
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D365 Developer
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Mississauga, ON
- $80,000 to $110,000 CAD / year
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An established and growing North American manufacturer is seeking an experienced ERP Technical Developer to join its enterprise application development team. This role offers the…
Added 38 mins ago
Senior Manager, Lifecycle Marketing
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…employees happy. We're building a world-class Customer Marketing team that creates meaningful connections with the restaurant and retail operators we…
Added 38 mins ago
BE
Director, Project Management
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- Full-time
Provide technical oversight (through the support of the Lead Technical Specialist team) of the design, engineering, installation, start-up, functional testing and commissioning of central…
Added 38 mins ago
Wind Turbine Technician Electrician
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ENERCON, a globally renowned company established in Germany 40 years ago, positions itself as a leader in the wind turbine design and manufacturing industry. Our reputation is built on an…
Added 38 mins ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 38 mins ago
B
Senior Manager, Physical Security
BGIS
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- Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…
Added 38 mins ago
GardaWorld - Tech Support - 43860$/year + benefits - Ste-Therese
GardaWorld
Sainte-Thérèse, QC
A Technical Support Agent provides expert support to customers and team members through various platforms to create an environment of excellent service.

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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