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Added 28 mins ago
Mechanical Service Technician (Vehicle Fire Suppression Systems Install Team)
Levitt-Safety
Edmonton, AB
Levitt-Safety is looking for a hands-on Mechanical Service Technician, VFSS (vehicle fire suppression system) Installs to join our Edmonton team. You'll work on heavy equipment, vehicles…
Added 28 mins ago
Service Technician (Vehicle Fire Suppression Systems Install Team)
Levitt-Safety
Edmonton, AB
Levitt-Safety is looking for a hands-on Service Technician, VFSS (vehicle fire suppression system) Installs to join our Edmonton team. You'll work on heavy equipment, vehicles and mining…
Added 28 mins ago
RS
Sr Field Service Technician
Rapiscan Systems
Vancouver, BC
- $38 to $48 USD / hour
- Full-time
We are currently seeking a Senior Field Service Technician to be part of our fast paced and quality focused team. ** The candidate for this position will need to be based out of Vancouver,…
Added 28 mins ago
D
Mechanical Installer/General Technician
Duke
St. Catharines, ON
- $30 to $35 CAD / hour
- Full-time
Job Title: Mechanical Installer/General Technician
Added 58 mins ago
Petroleum Service Technician- Bar W
UFA Co-operative Ltd.
AB · Red Deer County, AB
Reporting to the Service Manager, the Petroleum Service Technician is responsible for the installation, maintenance, inspection, troubleshooting, and repair of petroleum fueling systems and…
Added 58 mins ago
GC
Field Service Manager
Gunnebo Canada
Burnaby, BC
- Full-time
…This role leads the field operations business unit, including technician personnel and direct support functions such as Dispatch, Shop Technicians, and Warehouse personnel, ensuring…
Added 58 mins ago
AC
Desktop Support Technician I (Full-Time, Permanent) Winkler
Access Credit Union
Winkler, MB · Corporate Office (General)
- Full-time
Install, maintain and provide troubleshooting support for organizational technical, security and communication systems and programs.
Added 58 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $80,000 to $100,000 CAD / year
- Full-time
- Strong technical understanding of HVAC systems and/or water heater services.
Added 58 mins ago
RS
Opportunités d’emploi – Techniciens diesel
Ryder System, Inc.
Ottawa, ON · Vanier, ON
- Full-time
Excellentes compétences en communication verbale et écrite
Added 1 hour ago
CI
Commis à l’expédition et à la réception /Shipper/Receiver
Calian in Space & Technology
Montreal, QC
- Full-time
Experience working with ERP or MRP systems is considered an asset.
Added 1 hour ago
KG
Technical Support Engineer
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Contract
Dell Certified Systems Expert (DCSE) / Dell Certified Technician
Added 1 hour ago
L
Lab Patient Technician - Temporary - Part Time Float - Mississauga, ON
LifeLabs
Mississauga, ON
- Part-time
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Part-time
Accurately enter and maintain appropriate data within the applicable Pharmacy systems
Added 1 hour ago
PA
Automotive Master Service Technician - Hyundai
Pfaff Automotive Partners Inc.
Woodbridge, ON
- Full-time
…through our doors. We're looking for a Automotive Master Service Technician who takes pride in quality, teamwork, and delivering an exceptional service…
Added 1 hour ago
I
Building Operator
ISS
Ottawa, ON
- $35 to $40 CAD / hour
The Building Operator owns the safe and reliable operation of all building systems. They monitor and optimize the HVAC, mechanical, electrical, plumbing, and controls for all building…
Added 1 hour ago
S
Laboratory Assistant, Accessioning
Sanya’k̓ula
Vancouver, BC
- Full-time
Under the supervision of a Registered Technician or Technologist, performs duties such as operating ECG equipment during stress testing and related procedures and scanning recordings from…
Added 1 hour ago
GE
Heavy Equipment Technician
GFL Environmental Inc.
Coquitlam, BC · Surrey, BC
- Full-time
GFL Environmental is looking for Heavy Equipment Technician to join our team in Coquitlam, BC!
Added 1 hour ago
VF
Maintenance Technician
Village Farms International Inc.
Delta, BC
- $30 to $42 CAD / hour
- Full-time
Here is where you come in as a Maintenance Technician. You have a "think outside the box" mentality and enjoy solving problems with creative solutions. You love to work with your hands and…
Added 1 hour ago
NH
Accounting Technician
Nunavik Housing Bureau
Kuujjuaq, QC
- Full-time
· Knowledge of SIGLS and LOGIC systems (an asset)
Added 1 hour ago
MA
automotive service technician
Midas Auto Service Experts
Collingwood, ON
- Full-time
Adjust, repair or replace parts and components of commercial transport truck systems
Added 1 hour ago
MN
telecommunications technician
Meteor Networks (formerly Meteor Telecommunications)
Brampton, ON
- Full-time
Test installed telephone systems to locate transmission faults
Added 2 hours ago
Technician, Security Systems - 35 Carl Hall Road
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
As a Security Systems Technician, you’ll utilize your expertise and knowledge of building security systems to contribute to the ongoing efforts of Toronto Community Housing to improve the…
Added 2 hours ago
Lab Patient Technician
LifeLabs
Saskatoon, SK
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…
Added 2 hours ago
Mobile Lab Patient Technician
LifeLabs
Sudbury, ON · Greater Sudbury, ON
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…
Added 2 hours ago
Service Desk Technician - Tier 2 "V" (2026-13-41)
University of Windsor
Windsor, ON
POSITION TITLE: Service Desk Technician – Tier 2

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply About employer

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Sunday: 9:00am – 5:00pm, Monday-Thursday: 10:00am – 6:30pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and supports field staff by scheduling sales appointments. They are responsible for promoting company products, achieving sales conversion targets, and maintaining accurate records in the customer database.

Requirements

Candidates are required to have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role demands the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Customer Service
Sales Support
Data Entry
Upselling
Appointment Scheduling
Communication
Problem Solving
Multi-tasking
Organization
Microsoft Office
Excel
Outlook
Salesforce
Geographic Mapping
Teamwork
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Energy Management
Salesforce
Data Entry
Upselling
Appointment Booking
Call Centre
Administrative Tasks
Microsoft Excel
Microsoft Outlook
Residential Services
Performance Indicators
Customer Database
Geographic Mapping
Communication Scripts
Technical Support
Team Collaboration
Energy Assessments
Water Treatment
Duct Cleaning
Protection Plans
Outbound Calling
Sales Effectiveness

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