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Added 2 hours ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
As our next Maintenance Manager you are a maintenance professional ready to engage in hands-on tasks when needed. As a working manager, you will guide the environmental services team in…
Added 2 hours ago
QP
Operations Supervisor
QuadReal Property Group
Vancouver, BC
- Full-time
Reporting to the Operations Manager, the Operations Supervisor position is a senior building operations position responsible for providing oversight, advanced operation, inspection, repair,…
Added 2 hours ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities…
Added 2 hours ago
MC
Building Superintendent
Medallion Corporation
London, ON
- Full-time
Oversee and perform routine inspections of building systems including HVAC, plumbing, electrical, fire/life safety, and mechanical equipment
Added 3 hours ago
FR
Maintenance Technician
FirstService Residential Canada
AB · Edmonton, AB
- Full-time
…and functionality of the premises. Reporting to the Property Manager the Maintenance Technician’s duties will include conducting quality assessments, scheduling repairs, maintain inventory,…
Added 3 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Hamilton, ON
- $52,500 CAD / year
- Full-time
With 120 years of experience, EMCO Corporation is one of Canada’s largest wholesale distributors, providing essential plumbing, HVAC, waterworks, and industrial products to the construction…
Added 3 hours ago
HR
General Maintenance Engineer (Part-time)
Hyatt Regency
Toronto, ON
- Part-time
…role also supports general building maintenance, including plumbing, HVAC systems, painting, carpentry, and preventative maintenance, to ensure a safe and comfortable environment for guests…
Added 3 hours ago
OL
Support Services Manager
Optima Living
Surrey, BC
- $71,000 to $77,500 CAD / year
- Full-time
Reporting to the General Manager, the Support Services Manager is responsible for leading and coordinating the daily operations of food services, housekeeping and maintenance functions…
Added 4 hours ago
OL
Support Services Manager
Optima Living
Surrey, BC
- Full-time
Reporting to the General Manager, the Support Services Manager is responsible for leading and coordinating the daily operations of food services, housekeeping and maintenance functions…
Added 4 hours ago
PR
Maintenance Assistant (Casual/On-Call)
PARC Retirement Living
BC · North Vancouver, BC
- Part-time
Performing maintenance services such as cleaning, painting, plastering, snow removal, minor repairs, basic plumbing and electrical work within established timeframes.
Added 4 hours ago
PM
Site Coordinator
Pitt Meadows Plumbing
Kamloops, BC
- Full-time
Pitt Meadows Plumbing and Mechanical Systems (PMP) has been a leader in the plumbing and mechanical industry for over 40 years. We pride ourselves on being a family-owned and operated…
Added 4 hours ago
GS
Mécanicien(ne) de machines fixes - Classe 4A ou supérieure
Groupe Society
Montreal, QC
- Full-time
Added 5 hours ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities…
Added 5 hours ago
LC
Maintenance Manager
Loblaw Companies Limited
Calgary, AB
- Full-time
The Maintenance Manager ensures that all machinery and the building (air-conditioning, heating, electricity, plumbing, refrigeration, ventilation, etc.) are maintained in compliance with…
Added 5 hours ago
PR
Maintenance Assistant
PARC Retirement Living
BC · North Vancouver, BC
- Part-time
Performing maintenance services such as cleaning, painting, plastering, snow removal, minor repairs, basic plumbing and electrical work within established timeframes.
Added 6 hours ago
HL
Building Manager - Burlington
Homestead Land Holdings Limited
Burlington, ON
- Full-time
As a Building Manager at Homestead, you will oversee the daily operations of the building, ensuring it is well maintained, efficiently managed, and welcoming for residents and visitors.…
Added 6 hours ago
C(
Senior Project Manager (Design & Construction)
CORIX (CA) DE SERVICES LIMITED PARTNERSHIP
Vancouver, BC
- $124,617 to $148,581 CAD / year
- Other
Corix is looking for a Senior Project Manager to lead our largest and most complex district energy and utility infrastructure projects from development through design, construction,…
Added 6 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Halifax, NS
- $52,500 CAD / year
- Full-time
With 120 years of experience, EMCO Corporation is one of Canada’s largest wholesale distributors, providing essential plumbing, HVAC, waterworks, and industrial products to the construction…
Added 6 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Dartmouth, NS
- $52,500 CAD / year
- Full-time
With 120 years of experience, EMCO Corporation is one of Canada’s largest wholesale distributors, providing essential plumbing, HVAC, waterworks, and industrial products to the construction…
Added 6 hours ago
TM
Team of two - Property Administrator and Suprintendent Couple
Tribe Management inc
Toronto, ON
- $40,000 to $42,000 CAD / year
- Full-time
The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations. They will be responsible for meeting all contractual…
Added 6 hours ago
TD
Property Operations Supervisor
TAG Developments Ltd
AB · Edmonton, AB
- Full-time
…technical operations of our portfolio. Reporting to the General Manager, Property Management, this is a hands-on, predominantly field based position with approximately 90% of the workday…
Added 6 hours ago
CS
Bilingual Maintenance Manager (French & English)
Cogir Senior Living
Orleans, ON · Promenade Senior Suites
- Full-time
As our next Maintenance Manager you are a maintenance professional ready to engage in hands-on tasks when needed. As a working manager, you will guide the environmental services team in…
Added 7 hours ago
LP
Live-In Building (COUPLE) Superintendent
Larlyn Property Management
Mississauga, ON
- Full-time
…residential property and work closely with the assigned Property…
Added 7 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Niagara Falls, ON
- $52,500 CAD / year
- Full-time
With 120 years of experience, EMCO Corporation is one of Canada’s largest wholesale distributors, providing essential plumbing, HVAC, waterworks, and industrial products to the construction…
Added 7 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Waterloo, ON
- $52,500 CAD / year
- Full-time
With 120 years of experience, EMCO Corporation is one of Canada’s largest wholesale distributors, providing essential plumbing, HVAC, waterworks, and industrial products to the construction…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Tuesday - Friday: 1:00pm – 9:00pm, Saturday: 9:00am – 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

Handle customer inquiries about residential HVAC products and related services, provide tailored product recommendations, and support sales through appointment booking and appropriate upselling. Meet sales and service performance targets, maintain accurate customer records, support outbound campaigns and administrative tasks, and assist and mentor colleagues.

Requirements

Previous sales and/or call centre experience is required; post-secondary education is an asset. Candidates should have strong computer skills, including intermediate proficiency with Microsoft Office, Excel, Outlook, and Salesforce, along with effective communication, complaint resolution, multitasking, and organizational abilities.

Skills

Customer Service
Sales Support
Sales Conversion
Appointment Scheduling
Upselling
Call Handling
Customer Complaint Resolution
Data Entry
Salesforce
Microsoft Office
Microsoft Excel
Microsoft Outlook
Multitasking
Organization
Communication
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Residential HVAC
Duct Cleaning
Protection Plans
Water Treatment
Energy Assessments
Sales Appointment Booking
Sales Conversion Targets
Call Quality
Average Call Handle Time
Service Level
Speed Of Answer
Tech Lead Participation
Customer Care Cases
Customer Database
Geographic Mapping Systems
Charged Up Program
Stimulus Programs
Outbound Calling
Rental Conversion Burner Project
Knowledge Databases
Technician Incentive Contests
Salesforce
Microsoft Office
Microsoft Excel
Microsoft Outlook

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