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Added 11 mins ago
TC
Service Advisor
Toromont Cat
Sudbury, ON
- Full-time
…Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress)…
Added 11 mins ago
TC
Service Advisor - Mining
Toromont Cat
Sudbury, ON
- Full-time
…Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress)…
Added 11 mins ago
A
Project Engineer / Project Coordinator - Nuclear & Renewables Projects
AtkinsRéalis
Toronto, ON
- Full-time
The Project Engineer/Project Coordinator supports the execution and coordination of engineering activities within the project, ensuring that deliverables, interfaces, and technical…
Added 11 mins ago
A
Golf Operations Opportunities - Spring/Summer 2027
AccorHotel
Banff, AB
- Contract
…experience, area of studies and the Golf Course operational requirements. Leadership opportunities may be discussed during the interview based on skills and…
Added 11 mins ago
HO
Training and Quality Assurance Coordinator
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
The House of Commons’ Parliamentary Precinct Operations is currently looking to staff the Training and Quality Assurance Coordinator position.
Added 11 mins ago
AC
Administrator Support
Aston Carter
Toronto, ON · East York, Ontario
- $40 to $50 CAD / hour
- Contract
Job Title: Project Administration Coordinator Manufacturing Plant TrialsJob Description
Added 26 mins ago
TR
Marketing And Communications Coordinator
Thompson Regional Airport
Thompson, MB
- Full-time
The Coordinator also supports the development of signage, wayfinding, and other public facing communications materials across TRAA, coordinating with Terminal Operations, Area 55, and other…
Added 26 mins ago
SP
Health and Safety Coordinator / Coordonnateur(trice) santé et sécurité [JH-15195]
Shirley Parsons
Montreal, QC
- $90,000 to $100,000 CAD / year
- Full-time
A leading industrial manufacturing organization is seeking a Health and Safety Coordinator to support operations at its Montreal refinery. Reporting to the Health and Safety Manager, the…
Added 26 mins ago
CL
Dispatch Coordinator
Charger Logistics Inc.
Calgary, AB
- Full-time
Added 26 mins ago
CP
Construction Coordinator
Contract Professionals Canada Inc.
Markham, ON
- Contract
Ensure compliance with all internal Company, external regulatory and municipal requirements, engaging internal and external stakeholders as needed.
Added 26 mins ago
TC
Constuction Estimator/Senior Coordinator
Talvan Construction
Ajax, ON
- Full-time
Role Description The Construction Estimator/Senior Coordinator is a full-time, on-site role located in Ajax, ON. This role is responsible for preparing detailed cost estimates for…
Added 26 mins ago
CL
Dispatch Coordinator
Charger Logistics Inc.
Brampton, ON
- Full-time
Added 41 mins ago
RF
Executive Assistant / Client & Operations Coordinator (Bilingual)
Ritchie's Flooring Warehouse
Moncton, NB
- Full-time
…professional, and personable Executive Assistant / Client & Operations Coordinator to support the day-to-day operations of our growing flooring…
Added 41 mins ago
BH
Facilities Management Coordinator
BC Hydro
Vancouver, BC
- $86,000 to $92,600 CAD / year
- Temporary
…safety, building code, municipal, and other regulations and…
Added 55 mins ago
TC
Logistics Coordinator
Tremco CPG Inc.
Vaughan, ON
- Full-time
The Outbound Coordinator supports daily outbound warehouse operations by coordinating deliveries, communicating with carriers and relevant stakeholders, and ensuring outbound shipments are…
Added 55 mins ago
C
Health & Safety Coordinator
Cascades
Burnaby, BC
- Full-time
…everything we do. Join Cascades Recovery+ (CR+) as Health & Safety Coordinator based in Burnaby, BC where you will support safety excellence in our CR+ BC locations and help build a more…
Added 55 mins ago
A
Contract & Contingent Workforce Analyst
Adecco
Calgary, AB
- $55 to $70 CAD / hour
- Full-time
…Management Advisor to translate approved commercial and contractual requirements into day-to-day operations and with the Contingent Workforce Coordinator to support complete and effective…
Added 55 mins ago
DT
Inside Sales Coordinator
DEFSEC Technologies Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking a driven and detail-oriented Inside Sales Coordinator to own the front end of our sales process. This role is responsible for managing inbound opportunities, preparing…
Added 56 mins ago
K
Bussing Logistics Coordinator
Kiewit
AB · Edmonton, AB
- Full-time
Add or remove buses and adjust service levels based on workforce numbers, ridership, and project requirements.
Added 56 mins ago
Bussing Logistics Coordinator
Kiewit
Edmonton, AB
Add or remove buses and adjust service levels based on workforce numbers, ridership, and project requirements.
Added 1 hour ago
N
Team Coordinator (aka Chief Acrobat) - Onsite Montreal
Nascent
Montreal, QC
- Full-time
You'll be the operational backbone of a high-output team - the person who makes everything around them run. As Team Coordinator you'll own a wide surface area: from recruiting and…
Added 1 hour ago
GR
Project Manager
Goldbeck Recruiting
AB · Edmonton, AB
- Full-time
Manage project billing and invoicing, including their timely preparation and submission in accordance with contractual requirements.
Added 1 hour ago
KL
Administration Technician
Kativik llisarniliriniq
Montreal, QC
- Internship
Under the supervision of the Coordinator of Human Resources, the Administration Technician performs various tasks related to the administration of the staff files. Some responsibilities…
Added 1 hour ago
TV
Insurance Client Relations Coordinator
The Vantage Talent Group
Montreal, QC
- $65,000 to $75,000 CAD / year
- Full-time
We are currently recruiting for a Client Relations Coordinator to join an established financial services and wealth advisory practice.
Added 1 hour ago
UO
Bachelor of Sustainability and EESC Graduate Programs Assistant
University of British Columbia
Kelowna, BC · UBCO | Charles E. Fipke Centre for Innovative Research (FIP)
- $4,981 to $5,713 CAD / month
- Full-time
…student records in Workday, manages waitlists and pre-requisite requirements, course conflicts and various registration requests from…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Tuesday - Friday: 1:00pm – 9:00pm, Saturday: 9:00am – 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

Handle customer inquiries about residential HVAC products and related services, provide tailored product recommendations, and support sales through appointment booking and appropriate upselling. Meet sales and service performance targets, maintain accurate customer records, support outbound campaigns and administrative tasks, and assist and mentor colleagues.

Requirements

Previous sales and/or call centre experience is required; post-secondary education is an asset. Candidates should have strong computer skills, including intermediate proficiency with Microsoft Office, Excel, Outlook, and Salesforce, along with effective communication, complaint resolution, multitasking, and organizational abilities.

Skills

Customer Service
Sales Support
Sales Conversion
Appointment Scheduling
Upselling
Call Handling
Customer Complaint Resolution
Data Entry
Salesforce
Microsoft Office
Microsoft Excel
Microsoft Outlook
Multitasking
Organization
Communication
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Residential HVAC
Duct Cleaning
Protection Plans
Water Treatment
Energy Assessments
Sales Appointment Booking
Sales Conversion Targets
Call Quality
Average Call Handle Time
Service Level
Speed Of Answer
Tech Lead Participation
Customer Care Cases
Customer Database
Geographic Mapping Systems
Charged Up Program
Stimulus Programs
Outbound Calling
Rental Conversion Burner Project
Knowledge Databases
Technician Incentive Contests
Salesforce
Microsoft Office
Microsoft Excel
Microsoft Outlook

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