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Added 5 mins ago
GP
Performance Marketing Manager
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some…
Added 5 mins ago
AI
Technical Product Manager - Platforms & Integrations
Accurant International
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Independently lead assigned product initiatives from discovery through launch, driving decisions, stakeholder alignment, and product acceptance.
Added 5 mins ago
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Technical Field Lead
RigUp
ON · Ontario, Canada
- Contract
Act as the on-the-ground technical lead with County staff, alongside the Project Manager
Added 5 mins ago
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Marketing Operations Manager
EventGo
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…and a few thousand event organizers. They range from AI and tech meetups to professional networks and cultural communities. Organizers choose us for competitive pricing, hands-on service,…
Added 5 mins ago
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Customer Success Coordinator
Fundica
Montreal, QC
- Full-time
Lead onboarding and training for new clients so implementation goes smoothly and adoption lasts
Added 5 mins ago
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ServiceNow Implementation Architect
Wipro
Mississauga, ON
- Full-time
…way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical…
Added 20 mins ago
BDR - Canada - University Graduates (AH-P) (P)
HubSpot
Toronto, ON
…setting and smashing goals, and wants to build a career in tech sales from the ground up - we want to talk to…
Added 35 mins ago
Platform Delivery Enablement Lead
OpenTable
Toronto, ON
The Platform Delivery Enablement Lead is a technical hybrid program leader who strengthens how Platform Delivery works across Infrastructure Engineering, Security, Enterprise Systems,…
Added 35 mins ago
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Electronics Engineer
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- Full-time
At Lumentum, we’re building the tech behind the world’s fastest networks and most advanced systems. Our optical and photonic solutions power everything from AI and cloud computing to data…
Added 35 mins ago
Manager, Marketing Analytics
Stripe
Toronto, ON
As Manager of the Marketing Analytics team, you will lead and develop a high-performing team of analysts that delivers rigorous analysis, strategic guidance, and trusted data products to…
Added 35 mins ago
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Chief Information Officer
SaskTel
Regina, SK
- Full-time
SaskTel is entering a defining period of change. As the organization accelerates its transformation into a modern tech-forward communications leader, we are seeking a Chief Information…
Added 35 mins ago
E
Organizer Growth Specialist
EventGo
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…and a few thousand event organizers. They range from AI and tech meetups to professional networks and cultural communities. Organizers choose us for competitive pricing, hands-on service,…
Added 50 mins ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 50 mins ago
Senior Manager, AI and Emerging Technology sourcing
Scotiabank
Toronto, ON
…transformation. As Senior Manager, Technology Sourcing, you'll lead high-impact sourcing strategies across some of the Bank's most complex and fastest-evolving technology…
Added 1 hour ago
MC
Lead Menswear Designer
MLU CoLab Inc
Toronto, ON
- Full-time
…(paper or CAD), build muslins and samples, run fittings, write tech packs a factory can quote from, and coordinate sampling and production with our Toronto partners. You work under the…
Added 1 hour ago
T
Performance Engineering Lead
TD
Mississauga, ON · Toronto, ON
- Full-time
Strategize & lead testing of TD Bank's production like infrastructure with a focus on automation & scale
Added 1 hour ago
RA
Staff Software Engineer, Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $181,890 CAD / year
- Full-time
- Remote
…Great Place To Work® Certified company - 92% of employees at RV Tech Canada say it is a great place to work, compared to 60% at a typical…
Added 1 hour ago
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Global Technology Risk Manager
BRP
Montreal, QC
- Full-time
…Management framework, oversee the Third-Party Risk Management (Tech TPRM) process, and ensure timely delivery of monthly metrics and performance reports. Acting as the bridge between Risk…
Added 1 hour ago
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AWS Cloud Engineering Team Lead
Kyndryl
Toronto, ON
- Contract
Position: AWS Cloud Engineering Team Lead (Cloud Operations)
Added 1 hour ago
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Business Solutions Advisor
Nulogy
Remote, Canada
- Full-time
- Remote
Maintain accurate records of prospect interactions and lead status in Salesforce.
Added 1 hour ago
F
Business Development Representative
Fortive
Toronto, ON
- Full-time
…requirements. Intelex is one of North America’s fastest-growing tech companies who has recently been recognized as a Great Place to Work for over 7 years, Best Workplace in Technology, Best…
Added 1 hour ago
SI
Wireless Sales Supervisor
Staples Inc.
Pickering, ON
- Full-time
…knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on…
Added 2 hours ago
S
Clerical Associate (SecurTek Tech Support)
SaskTel
Yorkton, SK
- Full-time
At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're…
Added 2 hours ago
RD
Technical Project Manager - Software Solutions
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Operational Readiness & Deployment: Lead Technical Business Readiness Planning, oversee production deployments, and manage the smooth transition of IT solutions to ongoing operations.
Added 2 hours ago
WC
Senior Analyst, Business Analysis and Insights
Walmart Canada
Mississauga, ON
- Full-time
…opportunities and drive continuous improvement projects that lead to scalable…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

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Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Apply by: Nov 12, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Closing Date: November 12, 2026

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Tuesday - Friday: 1:00pm – 9:00pm, Saturday: 9:00am – 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

Handle customer inquiries about residential HVAC products and related services, provide tailored product recommendations, and support sales through appointment booking and appropriate upselling. Meet sales and service performance targets, maintain accurate customer records, support outbound campaigns and administrative tasks, and assist and mentor colleagues.

Requirements

Previous sales and/or call centre experience is required; post-secondary education is an asset. Candidates should have strong computer skills, including intermediate proficiency with Microsoft Office, Excel, Outlook, and Salesforce, along with effective communication, complaint resolution, multitasking, and organizational abilities.

Skills

Customer Service
Sales Support
Sales Conversion
Appointment Scheduling
Upselling
Call Handling
Customer Complaint Resolution
Data Entry
Salesforce
Microsoft Office
Microsoft Excel
Microsoft Outlook
Multitasking
Organization
Communication
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Residential HVAC
Duct Cleaning
Protection Plans
Water Treatment
Energy Assessments
Sales Appointment Booking
Sales Conversion Targets
Call Quality
Average Call Handle Time
Service Level
Speed Of Answer
Tech Lead Participation
Customer Care Cases
Customer Database
Geographic Mapping Systems
Charged Up Program
Stimulus Programs
Outbound Calling
Rental Conversion Burner Project
Knowledge Databases
Technician Incentive Contests
Salesforce
Microsoft Office
Microsoft Excel
Microsoft Outlook

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