Jobs in Canada

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Added 2 mins ago
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Carrier Management Logistics Coordinator (Temporary, 12 months)
BRP
Sherbrooke, QC
- Temporary
Are you ready to be part of a dynamic team in charge of BRP’s strategy for its finished goods distribution network? Located at BRP’s centre of expertise, the team’s main mission is to…
Added 2 mins ago
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Administrative Assistant (Temporary, 6 months)
BRP
Valcourt, QC
- Temporary
We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt,…
Added 2 mins ago
OV
Director of Marketing | Temporary Full-Time | South Okanagan Events Centre
Oak View Group
Penticton, BC
- Full-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 2 mins ago
CD
Senior Sales Manager – Americas Touring Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Must reside in Montréal, Canada
Added 2 mins ago
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Security Analyst, Global Endpoint Engineering
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Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Work collaboratively with the global Cybersecurity team to establish the requirements of senior management for the user IT service.
Added 2 mins ago
AW
Director of Avionics
Arden White
AB · Alberta, Canada
- Full-time
This is an excellent opportunity for an experienced aviation leader to take responsibility for the commercial, financial and operational performance of an established Avionics division,…
Added 2 mins ago
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Product Expert - Bilingual (French is a Must)
ExpensePoint
Canada
- Full-time
We’re looking for a self-motivated, service-driven leader with exceptional communication and analytical skills who thrives in a collaborative, fast-paced SaaS environment. Opportunities to…
Added 2 mins ago
ER
Application Support Analyst, Procurement
ExperTech Recruiting
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
…their Procurement Excellence, Assurance and Transformation team in Montreal. This is a 12-month contract, working in a hybrid model in Montreal, with a competitive…
Added 3 mins ago
O&
Key Employee - Events
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Toronto, ON
- Part-time
Joining us means you will be part of an extraordinary and exciting company! You’re a key team player reporting to the Manager and working closely with the restaurant leadership team. As a…
Added 3 mins ago
O&
Supervisor - Queen's Cross Food Hall
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Toronto, ON
- $23 to $27 CAD / hour
- Full-time
Smart Serve certification required
Added 3 mins ago
MF
AVP, Client Engagement & Communications
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Toronto, ON · Greater Toronto Area, ON
- Other
…IS, Data and counterpart Product Owners for Salesforce CRM, Service Cloud and client portals, you will translate business opportunities into product priorities and capabilities that support…
Added 3 mins ago
TC
Power Systems Service Manager
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Winnipeg, MB
- Full-time
The Power Systems Service Manager has overall responsibility for the parts and service operations within his assigned branch or territory, including but not limited to responsibilities for…
Added 17 mins ago
EI
Underwriter, Regional Underwriting (Fleet)
Economical Insurance
Calgary, AB
- Full-time
…constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high…
Added 17 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
- Lead, coach, and develop a team of HVAC Service Technicians.
Added 17 mins ago
LA
Production Manager
Les Aliments DAINTY Foods Inc.
Windsor, ON
- Full-time
Customer First, Always – Every decision begins with delivering exceptional products and service.
Added 17 mins ago
PI
Dispatch Supervisor
Pivotal Integrated HR Solutions
Brampton, ON
- $80,000 to $90,000 CAD / year
- Full-time
A proactive, results-driven leader who can effectively manage dispatch operations, motivate a team, resolve challenges quickly, and maintain high levels of customer service while maximizing…
Added 17 mins ago
PR
Civil Engineer ( Project Lead, Engineering)
Polar Racking Inc.
Mississauga, ON
- $51.28 CAD / hour
- Full-time
Polar Racking Inc. is a North American leader in the design, engineering and manufacturing of photovoltaic (PV) mounting systems. The company develops ground-mounted and other solar racking…
Added 17 mins ago
Territory Manager
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…the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and…
Added 17 mins ago
PT Community Centre Rental Administrator (Hamilton- Perkins)
Indwell
Hamilton, ON
Administrative and customer service experience
Added 17 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 17 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 17 mins ago
Electrician
Right Time Group of Companies
Dartmouth, NS
As a growing industry leader, we provide service and home comfort solutions to over 250,000 Canadian customers each year! We are a team of extraordinary home service experts providing…
Added 18 mins ago
EC
Future Leaders Program – Management Trainee
EMCO Corporation
Mount Pearl, NL · London, Ontario
- Full-time
Phase 1: Warehouse and Customer Service (12 Months)
Added 18 mins ago
EC
Future Leaders Program – Management Trainee
EMCO Corporation
Corner Brook, NL · London, Ontario
- Full-time
Phase 1: Warehouse and Customer Service (12 Months)
Added 47 mins ago
C
General Manager
Chipotle
Canada
- Full-time
…a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Nov 11, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3772

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Tuesday - Friday: 7:30am – 4:00pm, Saturday: 9:00am – 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests and schedules sales appointments to support corporate sales goals. They also provide product information, handle outbound calling campaigns, and assist field staff with administrative tasks.

Requirements

Candidates should have previous sales or call center experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Sales support
Customer service
Appointment scheduling
Data entry
Upselling
Communication
Problem resolution
Multi-tasking
Time management
Attention to detail
Salesforce
Microsoft Office
Excel
Outlook
Call center operations
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Appointment Booking
Salesforce
Microsoft Office
Excel
Outlook
Data Entry
Upselling
Call Center
Energy Management
Administrative Support
Outbound Calling
Customer Database
Performance Indicators
Residential Services
Duct Cleaning
Water Treatment
Energy Assessments

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Work requirements

Jobs in Canada