Jobs in Canada

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Added 12 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
Our client, an established and growing home services organization, is seeking a Service Manager to lead its Calgary service operations.
Added 12 mins ago
LA
Production Manager
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Windsor, ON
- Full-time
…people. We're looking for a passionate and experienced Production Manager to lead our manufacturing operations, inspire high-performing teams, and help us continue delivering the quality…
Added 12 mins ago
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- Full-time
Sélectionner et gérer nos partenaires et fournisseurs TI : relations, ententes de niveau de service, contrats et transitions entre fournisseurs.
Added 12 mins ago
FC
Chargé de projet TI
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- Full-time
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Added 12 mins ago
Gestionnaire des comptes fournisseurs/Accounts Payable Manager
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Added 12 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 12 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 12 mins ago
M
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- Full-time
…de Santé Canada, les contrôles internes et les attentes de service, y compris la couverture hors des heures…
Added 27 mins ago
-F
Intermediate Associate, Geotechnical
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Toronto, ON
- Full-time
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Added 27 mins ago
BC
Proposal Coordinator - Buildings East
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Winnipeg, MB · Ottawa, ON · Mississauga, ON · Vancouver, BC · Bedford, NS · Edmonton, AB · Calgary, AB
- Full-time
Proposal Coordinator - Buildings EastReporting to the Pursuit Manager - Defence, the Proposal Coordinator will work closely with corporate and regional teams across Canada on developing,…
Added 27 mins ago
Solutions Consultant (2027 New Grad)
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Added 27 mins ago
BAS Technician - CDFM - FT Support
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…Full-Time Support Staff Collective Agreement based on actual service in the…
Added 42 mins ago
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Senior Manager, Program Transformation and Service Excellence
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Toronto, ON
- $84,241 to $97,760 CAD / year
- Full-time
Senior Manager, Program Transformation and Service Excellence is responsible for leading strategic initiatives, quality improvement activities, service excellence projects, program…
Added 42 mins ago
BC
Communication Assistant
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Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 42 mins ago
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Support Operations Agent
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Added 42 mins ago
DH
Campus Manager on Duty
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Collaborate with the Guest Services Manager to review guest satisfaction feedback, identify service improvement opportunities, and support initiatives that enhance the overall guest…
Added 42 mins ago
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Senior Operations Manager
Confidential Healthcare and Life Sciences Company
Toronto, ON
- $130,000 to $170,000 CAD / year
- Full-time
The Senior Operations Manager oversees the day-to-day operations of a high-complexity, high-volume laboratory, ensuring accurate, compliant, and high-quality testing. This role is…
Added 42 mins ago
-F
Intermediate Associate, Geotechnical
-30- Forensic Engineering
Toronto, ON
- Full-time
Must have Professional Engineer licensing in Ontario (P.Eng)
Added 42 mins ago
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Sr. Project Manager, Owners Engineering
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Toronto, ON
- Full-time
DNV’s Owner’s Engineering (OE) team is seeking a Senior Project Manager-Owner’s Engineering to perform a variety of engagements related to storage, solar, wind and other emerging…
Added 1 hour ago
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Greeting Card Merchandiser - Part-Time
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…on returned product and other tasks as communicated by your Field…
Added 1 hour ago
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Manager - Diagnostic Imaging
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
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Assistant Project Manager, Investigations
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· Support the planning, coordination, and delivery of Due Diligence & Investigation (DD&I) activities from scope development through field execution and close-out.
Added 1 hour ago
AA
Conseiller.ère, Gestion des compétences et formation / Competency and Learning Management Advisor
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Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, service de navette gratuite entre Montréal et Mirabel et application de covoiturage.
Added 1 hour ago
D
Client Service Associate
Dialectica
Montreal, QC
- Full-time
The Client Service team is the revenue epicenter of our business. A career in the Client Service team at Dialectica is more than just a job; it’s an opportunity to build an accelerated…
Added 1 hour ago
ASSOCIATE ONE POINT PATIENT CARE SPECIALIST
Green Shield Canada
Canada
Must have a valid driver’s license and possess a car

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Nov 11, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3772

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Tuesday - Friday: 7:30am – 4:00pm, Saturday: 9:00am – 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests and schedules sales appointments to support corporate sales goals. They also provide product information, handle outbound calling campaigns, and assist field staff with administrative tasks.

Requirements

Candidates should have previous sales or call center experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Sales support
Customer service
Appointment scheduling
Data entry
Upselling
Communication
Problem resolution
Multi-tasking
Time management
Attention to detail
Salesforce
Microsoft Office
Excel
Outlook
Call center operations
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Appointment Booking
Salesforce
Microsoft Office
Excel
Outlook
Data Entry
Upselling
Call Center
Energy Management
Administrative Support
Outbound Calling
Customer Database
Performance Indicators
Residential Services
Duct Cleaning
Water Treatment
Energy Assessments

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Work requirements

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