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Added 13 mins ago
MI
Underground Survey & Technical Services Technician
MSR International
AB · Alberta, Canada
- $105,000 to $125,000 CAD / year
- Full-time
An established mining operation in Western Canada is seeking an experienced Underground Survey & Technical Services Technician to join its site-based technical team.
Added 13 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
- Provide remote technical troubleshooting support to technicians, particularly with furnace-related issues.
Added 13 mins ago
Senior Systems Analyst
F12.net
Cambridge, ON
…client’s technical issues in person and remotely. As a senior technician, you will be an escalation point for our more junior team members and a point of contact for our clients and…
Added 13 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Job Title: Sales Support Coordinator (10-months Temp)
Added 13 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 13 mins ago
ML
FSQA Technician - Contract (Afternoons)
Maple Leaf Foods Inc.
Winnipeg, MB
- Contract
We use Artificial Intelligence (AI) tools to support parts of our recruitment process. AI does not make hiring decisions; all decisions are made by human reviewers.
Added 28 mins ago
BAS Technician - CDFM - FT Support
Humber College
Toronto, ON
…programming in these various building system applications to support the Operations Team as necessary. The Technician will have first line responsibility for diagnosing and maintaining the…
Added 43 mins ago
SS
IT and AV Support Technician – (Backfill/Part-Time/On-need basis)
Sky Systems, Inc. (SkySys)
Vancouver, BC
- Part-time
- Contract
Position: IT and AV Support Technician – (Backfill/Part-Time/On-need basis)
Added 43 mins ago
E
Senior Consultant, Hydrologist/Water Resources Engineering
ERM
Yellowknife, NT
- $86,900 to $95,200 CAD / year
- Full-time
Step into a role where your analytical mindset, field skills, and passion for water science directly support environmental stewardship across Western Canada. As a Senior Consultant,…
Added 43 mins ago
RR
Pharmacist (Full Time)
Revolution Recruiting
ON
- Full-time
Supervise, support, and collaborate with pharmacy technicians, assistants, and students to ensure efficient workflow
Added 59 mins ago
IT Support Technician
Digital Extremes
London, ON
Digital Extremes is looking for a detail-oriented, self-starting IT Support Technician to join our IT team onsite at our London, Ontario studio. Working alongside our IT leads, you’ll…
Added 1 hour ago
CR
Technicien(ne) paie et avantages sociaux
Champlain Regional College
Sherbrooke, QC
- $27.78 to $37.08 CAD / hour
- Full-time
Du lundi au vendredi, 35 heures par semaine avec possibilité de télétravail 2 à 3 jours par semaine
Added 1 hour ago
SI
Intern, Maintenance Tech/Engineer
Saputo Inc.
Mount Pearl, NL
- Full-time
…and build skills through hands-on experience. The Maintenance Technician/Engineer Intern will work with the maintenance supervisor to review maintenance practices and support improvements…
Added 1 hour ago
Library Associate - Acquisitions
University of Guelph
Guelph, ON
…collections and content acquired by the Library that enhance and support the work of scholars and researchers across the University of Guelph, affiliated campuses, and the broader…
Added 1 hour ago
RS
Pipeline Integrity Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
Echo NDE is currently seeking Pipeline Integrity Technicians to support our PLI division across Western Canada and the United States.
Added 1 hour ago
RS
NDT Technician - UT
Rockwood Service Corporation
Grande Prairie, AB
- Full-time
Echo NDE is currently seeking a CGSB Certified UT1 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Grande…
Added 1 hour ago
R3
Laser Tracker and 3D Scanning Technician
Rapid 3D Ltd.
Calgary, AB
- Full-time
…are looking for an experienced Laser Tracker & 3D Scanning Technician to join our technical team in Calgary to support on-site metrology, 3D scanning, and inspection projects across…
Added 1 hour ago
B
Petroleum Technician Apprentice
BGIS
Brampton, ON
- Full-time
We are seeking a Petroleum Technician Apprentice to join our growing team. We specialize in the maintenance and repair of petroleum equipment, electrical, fuel management systems for retail…
Added 1 hour ago
KM
Live-In Building Maintenance Technician
Kingsley Management Inc
Kitchener, ON
- Full-time
We are looking for a reliable and hands-on Live-In Building Maintenance Technician to support a residential community in the Waterloo region. This full-time role is ideal for someone who…
Added 1 hour ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 2 hours ago
DS
Robotic Weld Technician
Dawn Staffing Solutions Inc
New Tecumseth, ON
- Full-time
We are looking for a skilled Robotic Weld Technician with expertise in welding to support and optimize automated and manual welding operations in our client's manufacturing facility in New…
Added 2 hours ago
S
Clinical Assistant, Primary Care Support
SEOCHC
Ottawa, ON
- Full-time
…we’re looking for our next Clinical Assistant, Primary Care…
Added 2 hours ago
DC
Civil Engineering Technologist
Dillon Consulting Limited
Sydney Indian Reserve No. 28A, NS · Halifax, NS · Sydney, NS
- Full-time
Prepare and/or review technical reports and calculations to support the design process including storm and sanitary sewer design tables, functional servicing reports, and volume…
Added 2 hours ago
AF
EV Technician/Autonomous Vehicle Mechanic
Amerit Fleet Solutions
Brampton, ON
- Full-time
What You Must Have
Added 2 hours ago
AF
EV Technician/Autonomous Vehicle Mechanic
Amerit Fleet Solutions
Brampton, ON
- Full-time
What You Must Have

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Nov 11, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

File Number: 3772

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Tuesday - Friday: 7:30am – 4:00pm, Saturday: 9:00am – 5:00pm

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter
Fluency in additional languages an asset

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests and schedules sales appointments to support corporate sales goals. They also provide product information, handle outbound calling campaigns, and assist field staff with administrative tasks.

Requirements

Candidates should have previous sales or call center experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to multitask in a fast-paced environment and effectively resolve customer complaints.

Skills

Sales support
Customer service
Appointment scheduling
Data entry
Upselling
Communication
Problem resolution
Multi-tasking
Time management
Attention to detail
Salesforce
Microsoft Office
Excel
Outlook
Call center operations
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Appointment Booking
Salesforce
Microsoft Office
Excel
Outlook
Data Entry
Upselling
Call Center
Energy Management
Administrative Support
Outbound Calling
Customer Database
Performance Indicators
Residential Services
Duct Cleaning
Water Treatment
Energy Assessments

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Work requirements

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