Jobs in Canada

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Added 8 mins ago
N
Supplier Quality Engineering
Napoleon
Barrie, ON
- Full-time
Must hold current passport and have the ability to travel abroad
Added 8 mins ago
KC
Financial Services Advisor
Kindred Credit Union
New Hamburg, ON
- Full-time
We are currently recruiting to fill a full-time permanent vacancy in our New Hamburg location.
Added 8 mins ago
EC
IAM Analyst
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NS · Dartmouth, NS
- Full-time
Reporting to the Manager, Cybersecurity & Governance, the Identity and Access Management (IAM) Analyst is responsible for the implementation, administration, and continuous improvement of…
Added 8 mins ago
AG
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- Contract
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Added 8 mins ago
BT
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Performing ground, tree climbing, and aerial lift duties in support of specific job assignments, as directed by the Arborist Crew Leader and Local Manager
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Senior Account Manager
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IT Front Line Support Technician
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- Full-time
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Added 8 mins ago
HN
Manager, Community Programs
Hospice Niagara
St. Catharines, ON
- $65,348 to $79,199 CAD / year
- Full-time
The Manager, Community Programs provides leadership and day-to-day management for Hospice Niagara's community-based psychosocial, grief and bereavement, navigation, wellness and outreach…
Added 8 mins ago
QM
Digital Commerce and Transformation Manager
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Toronto, ON
- $85,000 to $105,000 CAD / year
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Added 8 mins ago
HR
Financial Analyst, Public Works
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Oakville, ON
- Full-time
This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite
Added 8 mins ago
NF
Home Manager - NH Calgary
Nisa Foundation
Canada
- Full-time
As Home Manager, you manage relationships with all stakeholders including clients, community partners, donors, staff, management, and senior leaders to champion the mission and vision of…
Added 8 mins ago
MD
Senior Systems - Database Administrator
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 8 mins ago
GC
Principal Process Engineer
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Vancouver, BC
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Added 8 mins ago
QM
Technicien(ne) comptable / Accounting Technician
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Pointe-Claire, QC
- $60,000 to $65,000 CAD / year
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Added 8 mins ago
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Aggregate Mapper - Research Scientist 2
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Added 8 mins ago
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Security Operations Analyst, Information Security
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Toronto, ON · East York, ON
- Full-time
Great location! Steps away from the main public transit station
Added 8 mins ago
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Senior Manager, Data and Analytics - Risk and Regulatory
Deloitte
Toronto, ON
- Full-time
Job Type: PermanentWork Model: HybridReference code: 135766Primary Location: Toronto, ONAll Available Locations: Toronto, ON
Added 8 mins ago
D
Manager, Data and Technology - Data Engineer
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Toronto, ON
- Full-time
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Added 8 mins ago
C
Architectural Design Manager
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Calgary, AB · Greater Calgary Metropolitan Area
- $60 to $80 CAD / hour
- Contract
We are seeking an experienced Design Manager to lead design strategy and execution across a portfolio of corporate and retail spaces. The successful candidate will oversee external design…
Added 8 mins ago
S
Executive Assistant + Office Manager
spark*advocacy
Ottawa, ON
- Full-time
Location: 71 Bank Street, downtown Ottawa. In-office Tuesday through Thursday, with an occasional fourth day when needed.
Added 23 mins ago
PE
Site Safety & Training Coordinator
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La Loche, SK
- Full-time
…exploration and construction activities at the Patterson Lake South location. Reporting to the site-based Safety and Training Manager, the Safety & Training Coordinator provides visible…
Added 23 mins ago
BG
Outside Sales Representative - CSA
Brandt Group of Companies
Estevan, SK
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Estevan Truck and Trailer location.
Added 23 mins ago
TH
DIRECTEUR - EFF ORG/DIV - CANADA INCLUS
The Home Depot Canada
Toronto, ON
- Full-time
The Manager, Organizational Effectiveness and Talent Management will lead the design, enhancement, and delivery of projects and processes related to succession planning, career development,…
Added 23 mins ago
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Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Nov 13, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator (3-4-months Temp)

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Monday to Friday 9:45a.m. – 6:15p.m.

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and coordinates sales appointments for field staff. They are responsible for achieving sales conversion targets while maintaining high-quality customer interactions and accurate database records.

Requirements

Candidates must have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to work in a fast-paced environment, manage multiple tasks simultaneously, and effectively resolve customer complaints.

Skills

Sales support
Customer service
Data entry
Upselling
Appointment scheduling
Communication
Organization
Multi-tasking
Problem solving
MS Office
Excel
Outlook
Salesforce
Time management
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Duct Cleaning
Energy Management
Salesforce
MS Office
Excel
Outlook
Data Entry
Upselling
Appointment Scheduling
Call Centre
Residential Services
Performance Indicators
Administrative Tasks
Outbound Calling
Customer Database
Geographic Mapping
Teamwork

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Work requirements

Jobs in Canada