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Added 13 mins ago
Maintenance Manager
Optima Living
Surrey, BC
Reporting to the General Manager, the Maintenance Manager oversees the safe and efficient operation of all building systems, equipment, and infrastructure within the community. This role…
Added 13 mins ago
T
Site Manager
TRIGO
Woodstock, ON
- $65,000 CAD / year
- Full-time
TRIGO Global Quality Solutions is seeking to fill a Site Manager position for the Ontario Central area at multiple customer locations including Ridgetown through Cambridge areas.
Added 13 mins ago
S
AB - Calgary Commissary - Meat - Team Lead Production (Night Shift)
Sobeys
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Team Lead (Night Shift) is responsible in assisting the Production Manager in the day-to-day operations of the department
Added 13 mins ago
TU
Assistant Manager, Engineering & Utilities
The University of British Columbia
Kelowna, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
Valid Class 5 driver’s license required
Added 13 mins ago
PE
Site Safety & Training Coordinator
Paladin Energy
La Loche, SK
- Full-time
Paladin Canada is seeking an experienced Safety & Training Coordinator to support day-to-day health, safety, and training activities supporting exploration and construction activities at…
Added 13 mins ago
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SPECIALITY ASSISTANT STORE MANAGER- OAKVILLE BURLOAK STORE
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- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 13 mins ago
MI
Cook II (Part-Time)
Marriott International
Calgary, AB
- Part-time
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Added 13 mins ago
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Banquets Attendant
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Added 13 mins ago
HN
Manager, Community Programs
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- Full-time
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Added 13 mins ago
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Tool Technician Full Time (NEPEAN)
The Home Depot Canada
Ottawa, ON
- Full-time
…equipment. The TRT completes these job duties while following all safety procedures and…
Added 13 mins ago
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Food & Beverage Supervisor
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- Full-time
…Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete…
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Assistant Cook
EHN Canada
Nanaimo, BC
- $20 to $23 CAD / hour
- Part-time
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Added 13 mins ago
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DIRECTEUR ADJOINT DE MAGASIN, VENTES SPÉCIALES
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- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 13 mins ago
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Sr. Manager, Quality Assurance & Quality Control
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- Full-time
At Vitalus, quality is a promise to every customer and consumer who trusts what we make. As Sr. Manager, Quality Assurance & Quality Control, you'll turn that promise into one consistent,…
Added 13 mins ago
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TECHNICIEN(NE) À LA LOCATION D’OUTILS
The Home Depot Canada
Ottawa, ON
- Full-time
…equipment. The TRT completes these job duties while following all safety procedures and…
Added 13 mins ago
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Cook I
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AB · Edmonton, AB
- Full-time
…coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to…
Added 13 mins ago
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Food & Beverage Supervisor
Marriott International
Sherbrooke, QC
- Part-time
…Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete…
Added 13 mins ago
M
Manager, Rail Service Design (18 Month Contract)
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Toronto, ON
- Full-time
Reporting to the Senior Manager, Service Design, Our GO Expansion & Transformation – Service Design Office is seeking a Manager, Service Design – Service Modifications to lead the…
Added 13 mins ago
SmartTrace Enterprise Technical Account Specialist
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…commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We…
Added 13 mins ago
GE
Project Manager
Groundwater Environmental Management Services (GEMS) Inc.
Concord, ON
- Full-time
We are currently seeking a Project Manager to join our team in Concord, ON!
Added 13 mins ago
PB113300 - Buyer
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Added 13 mins ago
Supervisor, Refrigeration
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Reporting to the Maintenance Manager, the Refrigeration Supervisor is responsible for the safe, efficient, and reliable operation of all refrigeration and utility systems supporting plant…
Added 13 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
…collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making…
Added 13 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Alexis Whitecourt 232, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 13 mins ago
W
Asset Protection Associate
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Uxbridge, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

Enercare

Sales Support Coordinator

Toronto, ON, Canada

Rate of Pay: $26.49 per hour - As per collective agreement

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $26.49 per hour - As per collective agreement
Working hours: 40 hours per week
Posting language: English
Posted: Nov 13, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Sales Support Coordinator (3-4-months Temp)

Reporting To: Team Leader, Sales Support

Department: Sales Support

Location: High Meadow

Rate of Pay: $26.49 per hour - As per collective agreement

Hours of work: 40 hours per week – Monday to Friday 9:45a.m. – 6:15p.m.

Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information and tailoring recommendations to the homeowner’s individual needs. Sales Support Coordinators maintain quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance between a variety of call types and business demands.

Accountabilities:

Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
Follow communication “scripts” and create customer care cases as required by the business
Complete sales appointment data entry including opportunity creation, scheduling and record all conversations in our customer database in a comprehensible way
Utilize geographic mapping systems and sales skill set documentation as needed when scheduling sales appointments
Provide service to all Charged Up program call-in volume and follow up call backs
Support department mailboxes and execute work assignments in a timely manner
Be well versed in and support stimulus programs as required
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with high attention to detail
Support peers and mentor new sales coordinators and call centre agents in a positive and supportive way building teamwork and contributing to business performance
Correct errors including those made by call centre and send for coaching
Outbound calling for a variety of reasons, i.e. EMC appointment rescheduling, survey follow ups re: EMC visits, Rental Conversion Burner project and various niche OB campaigns
Utilize company’s knowledge databases to find information
Aid in promoting and recognition for technician incentive contests
Attend educational seminars to improve knowledge and performance level

Qualifications:

Post-secondary education an asset
Previous Sales and/or call centre experience required
Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
Capable to concurrently type and use various computer programs while carrying a conversation on the telephone
Ability to effectively resolve customer complaints to the satisfaction of both customer and the company
Competent working well under pressure and understanding business processes
Ability to multi task in a fast-paced, pressure filled, team environment
Strong organizational skills
Self-starter

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Sales Support Coordinator manages incoming customer requests for home services and coordinates sales appointments for field staff. They are responsible for achieving sales conversion targets while maintaining high-quality customer interactions and accurate database records.

Requirements

Candidates must have previous sales or call centre experience and strong computer skills, including proficiency in MS Office and Salesforce. The role requires the ability to work in a fast-paced environment, manage multiple tasks simultaneously, and effectively resolve customer complaints.

Skills

Sales support
Customer service
Data entry
Upselling
Appointment scheduling
Communication
Organization
Multi-tasking
Problem solving
MS Office
Excel
Outlook
Salesforce
Time management
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
HVAC
Duct Cleaning
Energy Management
Salesforce
MS Office
Excel
Outlook
Data Entry
Upselling
Appointment Scheduling
Call Centre
Residential Services
Performance Indicators
Administrative Tasks
Outbound Calling
Customer Database
Geographic Mapping
Teamwork

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Work requirements

Jobs in Canada