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Added 4 hours ago
CT
Analyst, Data Governance
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- Full-time
Promote data literacy by developing materials and conducting training on best practices.
Added 9 hours ago
CO
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- Full-time
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Added 20 hours ago
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Added 1 day ago
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Added 1 day ago
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Analyst, Business
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Added 1 day ago
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RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
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Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 1 day ago
CR
Scientist I
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Added 1 day ago
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Added 1 day ago
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Added 1 day ago
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Enercare

Senior Product Manager - Plans & Electrical

Markham, ON, Canada

Location: Hybrid – Birchmount (Markham) & Remote Compensation: $102,912 - $149,738

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Job details

Pay: Location: Hybrid – Birchmount (Markham) & Remote Compensation: $102,912 - $149,738
Education: Bachelor’s degree
Experience: 8+ years experience in product, portfolio, or category management
Posting language: English
Posted: Oct 5, 2026

Original job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Senior Product Manager, Plans & Electrical

Status: Regular, Full-Time

Reports to: Director, Product Management

Department: Product & Marketing

Location: Hybrid – Birchmount (Markham) & Remote
Compensation: $102,912 - $149,738

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

Role Overview
The Senior Product Manager, Protection Plans & Electrical is accountable for the commercial performance and lifecycle execution of Enercare’s Plans portfolio (Protection, Maintenance, coverage, chargeables) and Electrical (Generator, Battery/Backup (BESS), EV Chargers/EVSE, EVM/EMS) product offerings.

This role translates enterprise product strategy into pricing, offer design, GTM execution, and retention levers, ensuring plans and electrical services drive sustainable growth, margin, and multi‑product household penetration.

The Sr Product Manager leads a team of three (2 PMs, 1 Analyst) and serves as the primary connector between product strategy and frontline execution.

Key Responsibilities

Own P&L performance for Plans and Electrical portfolios, delivering against revenue, margin, and retention targets.
Execute pricing strategy, offer architecture, and lifecycle optimization within portfolio guardrails.
Drive unit additions, renewal lift, and churn reduction through data‑driven offers and experience improvements.
Lead monthly and quarterly performance reviews; own forecasts and variance explanations.
Lead portfolio‑specific initiatives that increase multi‑product household penetration.
Translate VOC, field, and call‑centre insights into quarterly and annual execution roadmaps.
Ensure regulatory, certification, installation, and service‑readiness requirements are executed for all offerings.
Partner with Sales, Marketing, Field, Call Centre, Finance, and Supply Chain to deliver GTM plans and enablement.
Lead, coach, and develop a high‑performing product team (2 PMs, 1 Analyst).
Build strong execution discipline, commercial acumen, and cross‑functional leadership capability.

Success Metrics (How This Role Is Measured)

Protection Plans revenue growth and margin expansion
Maintenance Plan penetration and renewal improvement
Reduction in churn and increase in customer lifetime value
Electrical portfolio revenue and product mix optimization
Multi‑product household attach rate
Forecast accuracy (units, margin, renewals)

Qualifications

8+ years experience in product, portfolio, or category management
Proven success in home services or recurring‑revenue businesses
Demonstrated people leadership (PMs / Analysts)
Strong financial acumen (pricing, P&L, business cases)
Experience operating in multi‑vendor, services‑led environments
Strong executive and frontline communication skills
Bachelor’s degree required; MBA or equivalent an asset.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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More about this job

Responsibilities

The Senior Product Manager is responsible for the commercial performance and lifecycle execution of the Plans and Electrical product portfolios. They lead a team to drive revenue growth, margin expansion, and multi-product household penetration through strategic pricing and GTM execution.

Requirements

Candidates must have over 8 years of experience in product or portfolio management, preferably in home services or recurring-revenue businesses. A bachelor's degree is required, and strong financial acumen along with proven people leadership skills are essential.

Skills

Product Management
Portfolio Management
P&L Management
Pricing Strategy
Go-to-market Execution
Data-driven Decision Making
People Leadership
Financial Acumen
Strategic Planning
Cross-functional Leadership
Lifecycle Optimization
Customer Retention
Market Analysis
Business Case Development
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Product Management
P&L
Protection Plans
Electrical Services
EV Chargers
Battery Backup
Pricing Strategy
Go-to-market
Retention
Churn Reduction
Lifecycle Management
Data Analysis
Forecasting
Cross-functional Collaboration
Home Services
Recurring Revenue
People Leadership
Business Case
Market Strategy
Product Roadmap
Voice of Customer
Supply Chain
Financial Acumen
Portfolio Management
Commercial Performance

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