Full-time jobs in Canada

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General Manager
Wendy's
Carleton Place, ON
- Full-time
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Crew Member
Wendy's
Carleton Place, ON
- $17.95 CAD / hour
- Full-time
- Part-time
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Assistant Manager
Wendy's
Carleton Place, ON
- $21 to $22 CAD / hour
- Full-time
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Shift Supervisor
Wendy's
Perth, ON
- $19.2 CAD / hour
- Full-time
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General Manager
Wendy's
Perth, ON
- Full-time
12 hour shift
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Crew Member
Wendy's
Perth, ON
- $17.95 CAD / hour
- Full-time
- Part-time
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Breakfast Crew Member
Wendy's
Perth, ON
- $17.95 CAD / hour
- Full-time
- Part-time
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Assistant Manager
Wendy's
Perth, ON
- $21 to $22 CAD / hour
- Full-time
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Shift Supervisor
Wendy's
Kemptville, ON
- $19.2 CAD / hour
- Full-time
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General Manager
Wendy's
Kemptville, ON
- Full-time
Added 15 mins ago
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Crew Member
Wendy's
Kemptville, ON
- $17.95 CAD / hour
- Full-time
- Part-time
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Assistant Manager
Wendy's
Kemptville, ON
- $21 to $22 CAD / hour
- Full-time
Added 15 mins ago
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Shift Supervisor
Wendy's
Smiths Falls, ON
- $19.2 CAD / hour
- Full-time
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General Manager
Wendy's
Smiths Falls, ON
- Full-time
Added 15 mins ago
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Crew Member
Wendy's
Smiths Falls, ON
- $17.95 CAD / hour
- Full-time
- Part-time
Added 15 mins ago
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Assistant Manager
Wendy's
Smiths Falls, ON
- $21 to $22 CAD / hour
- Full-time
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Shift Supervisor
Wendy's
Cornwall, ON
- $19.2 CAD / hour
- Full-time
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Crew Member
Wendy's
Cornwall, ON
- $17.95 CAD / hour
- Full-time
- Part-time
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Shift Supervisor
Wendy's
Brockville, ON
- $19.2 CAD / hour
- Full-time
Added 15 mins ago
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General Manager
Wendy's
Brockville, ON
- Full-time
Added 15 mins ago
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Crew Member
Wendy's
Brockville, ON
- $17.95 CAD / hour
- Full-time
- Part-time
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Assistant Manager
Wendy's
Brockville, ON
- $21 to $22 CAD / hour
- Full-time
Added 15 mins ago
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Shift Supervisor
Wendy's
Kingston, ON
- $19.2 CAD / hour
- Full-time
Added 15 mins ago
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General Manager
Wendy's
Kingston, ON
- Full-time
Added 15 mins ago
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Crew Member
Wendy's
Kingston, ON
- $17.95 CAD / hour
- Full-time
- Part-time

Workload Planner

Vaughan, ON, Canada

Hourly Rate: $22.00–$25.00 + per hour, based on experience and qualifications, with additional earning opportunities through internal incentive programs · Full-time

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Job details

Pay: Hourly Rate: $22.00–$25.00 + per hour, based on experience and qualifications, with additional earning opportunities through internal incentive programs
Job type: Full-time
Apply by: Dec 15, 2026
Working hours: 40–44 hours per week
Posting language: English
Posted: Nov 15, 2026

Original job description

Position: Workload Planner
Location: Vaughan, Ontario
Hourly Rate: $22.00–$25.00 + per hour, based on experience and qualifications, with additional earning opportunities through internal incentive programs
Schedule: 40–44 hours per week, rotating days, weekends, holidays, and standby as required<
/strong> Overview
Enercare - Vaughan Area
We’re on the lookout for an enthusiastic Workload Planner to join our dynamic team!
In this role, you’ll be instrumental in monitoring and managing automated dispatch boards to support our high-performance service and installation teams.
We’re looking for someone who thrives in a fast-paced environment, and is passionate about developing ideas/strategies to help deliver an outstanding customer experience.
If you’re ready to make an impact and help drive operational excellence, we want to hear from you!
Key Responsibilities
Leverage modern booking platforms and direct customer engagement to schedule internal and external customers’ appointments
Handle customer escalations by ensuring that their problems get resolved and their issues addressed at the right level
Continuously monitor "the board" to ensure that each scheduled task is completed from start to finish
Forecast for peak seasonal demands such as extreme weather patterns and ensuring alignment of demand and resources
Monitor and address customer enquiry queues as it pertains to the Workload Planning Department
Contribute to business growth by effectively allocating workload to technicians and internal engagement
Skills, Abilities and Experience
1+ year experience with dealing with customer escalations over the phone or in person
1+ year customer service / Customer Experience skills
Ability to adapt to new responsibilities and changing priorities
Manages multiple tasks effectively to meet deadlines
Great focus and attention to detail within a team environment
Be willing and able to work rotating days, weekends, holidays, and standby duties as required
Must be able to communicate clearly and effectively, both in written and verbal communications
Must have strong interpersonal and problem-solving skills
Proficiency with navigating applications and other digital skill sets
Very punctual and dependable
Benefits & Perks
Comprehensive benefits package
Casual dress code
Company events
Discounted or complimentary food
On-site parking
Additional earning opportunities through internal incentive programs

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More about this job

Responsibilities

Schedule customer appointments using booking platforms and direct engagement, monitor dispatch boards to ensure tasks are completed, and manage customer enquiries and escalations. Forecast seasonal demand and allocate workloads to technicians to support service delivery and business growth.

Requirements

Candidates need at least one year of experience handling customer escalations and at least one year of customer service or customer experience work. They must communicate effectively, solve problems, manage changing priorities and multiple tasks, use digital applications, and be available for rotating days, weekends, holidays, and standby duties.

Skills

Customer Service
Appointment Scheduling
Workload Planning
Dispatch Board Monitoring
Resource Allocation
Demand Forecasting
Problem-Solving
Interpersonal Communication
Written Communication
Attention to Detail
Multitasking
Adaptability
Digital Application Proficiency
Time Management
Reliability

Benefits

Casual Dress Code
Company Events
Discounted or Complimentary Food
On-Site Parking
Internal Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Workload Planning
Automated Dispatch Boards
Booking Platforms
Appointment Scheduling
Customer Engagement
Customer Escalations
Customer Enquiries
Customer Experience
Service Teams
Installation Teams
Seasonal Demand Forecasting
Resource Alignment
Technician Workload Allocation
Operational Excellence
Digital Applications
Internal Incentive Programs
Standby Duties

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Pay period	Median starting pay	Listings
CAD / hour	25.00	54,728
CAD / year	80,000.00	31,335
CAD / month	4,845.17	625
USD / year	135,000.00	412
CAD / day	225.00	131
CAD / week	1,611.40	96
USD / hour	20.40	36
GBP / year	270,000.00	24
EUR / year	59,500.00	10
GBP / hour	35.00	10

Work requirements

Full-time jobs in Canada