Field Area Manager - Eastern Canada Service Operations
- Moncton, NB, Canada
- Montreal, QC, H3B 5M2, Canada
- New Richmond, QC, G0C 2B0, Canada
- New Richmond, QC, Canada
- Saint-Ferdinand, QC, G0N 1N0, Canada
- Saint-Ferdinand, QC, Canada
- Sainte-Marguerite-Marie, QC, G0J 2Y0, Canada
- Sainte-Marguerite-Marie, QC, Canada
- Saint-Rémi, QC, Canada
- Eastern Kings, PE, Canada
- Point Tupper, NS, B9A 3T3, Canada
- Halifax, NS, Canada
- Stellarton, NS, B0K 1S0, Canada
- Truro, NS, B2N 2R9, Canada
- Bible Hill, NS, Canada
- Sydney, NS, B1P 7B4, Canada
- Windsor, ON, Canada
- Saint John, NB, Canada
- Saint-Patrice-de-Sherrington, QC, Canada
- QC, Canada
- Québec, QC, H3B 5M2, Canada
- St-Rémi, QC, J0L 2L0, Canada
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Original job description
ENERCON, a globally renowned company established in Germany 40 years ago, positions itself as a leader in the wind turbine design and manufacturing industry. Our reputation is built on an unwavering commitment to excellence, the adoption of cutting-edge direct-drive generator technologies, rigorous adherence to quality standards, and the establishment of long-term service contracts. We have become a global reference for reliability and performance. With a product range spanning from 2 MW to 7 MW, ENERCON is at the forefront of wind energy innovation, propelling the industry toward a promising future. To date, we have successfully installed over 32,500 wind turbines worldwide, generating a total capacity of 61 GW.
With its North American headquarters located in Montreal, Quebec, service centers spanning from coast to coast, along with a certified warehouse and training center in Boucherville, Quebec, ENERCON holds a significant position in the Canadian market since its inception in 2001. The company currently represents more than 2,700 MW of installed capacity across eight provinces and territories in Canada.
At ENERCON in North America, our commitment is to build a cleaner and more sustainable future, promote energy transition, and offer exciting career opportunities to those who share our vision. Explore our job opportunities and join us in shaping the future of renewable energy, contributing to the creation of a world powered by sustainable energy.
Location: Québec, Nova Scotia, New Brunswick, and Prince Edward Island
Position Type: Full-Time | On-Site | Travel Required about 40%
ENERCON is seeking a Field Area Manager to provide strong, people-focused leadership across our Eastern Canada Service operations, including Québec, Nova Scotia, New Brunswick, and Prince Edward Island. This role is responsible for leading regional service operations, developing Site Managers, and ensuring the safe, efficient, and profitable delivery of wind turbine maintenance services.
As the senior operational leader for the region, the Field Area Manager oversees multiple service locations, drives operational and financial performance, supports workforce planning, and maintains strong customer relationships. The successful candidate will foster a culture of accountability, safety, collaboration, and employee development while ensuring alignment with company objectives and customer commitments.
Key Responsibilities
Leadership & Team Development
- Lead, coach, and support Site Managers across the region.
- Promote employee engagement, accountability, and a high-performance culture.
- Support recruitment, onboarding, performance management, career development, and succession planning.
- Provide guidance and support in addressing workforce, operational, and employee relations matters.
Operations Management
- Develop and execute regional operating plans aligned with business objectives.
- Monitor service delivery, resource allocation, and workforce utilization to ensure operational efficiency.
- Drive performance against established safety, quality, operational, and financial targets.
- Identify opportunities for process improvements and implement corrective actions when required.
- Serve as the primary escalation point for operational and service-related issues.
Customer & Business Performance
- Build and maintain strong relationships with customers and key stakeholders.
- Ensure contractual commitments and service expectations are consistently achieved.
- Monitor regional performance metrics and implement strategies to improve service delivery and operational results.
- Collaborate with cross-functional teams to support business growth and customer retention.
Health, Safety & Compliance
- Champion a safety-first culture and ensure compliance with company policies, regulatory requirements, and industry standards.
- Support the implementation of health, safety, environmental, and quality programs across all sites.
- Ensure adherence to ethical business practices and corporate standards.
Leadership Scope
- Direct leadership of approximately 5-7 Site Managers.
- Indirect leadership of approximately 20-50 field service employees.
- Accountability for regional operational performance, workforce effectiveness, customer satisfaction, and financial results.
- Responsibility for regional operating and capital budgets.
Qualifications & Experience
- Proven experience leading multi-site field operations, service organizations, or technical teams within a geographically dispersed environment.
- Demonstrated success managing operational performance, budgets, workforce planning, and customer relationships.
- Strong leadership skills with experience coaching managers and developing high-performing teams.
- Proficiency in interpreting key performance indicators, operational metrics, and financial reports to support decision-making.
- Working knowledge of electrical and mechanical systems, preferably within the renewable energy, utilities, industrial, or field service sectors.
- Strong communication and stakeholder management skills, with the ability to influence at all organizational levels.
- Knowledge of employment legislation, labor relations practices, and health and safety requirements.
- Ability to balance competing priorities while maintaining focus on business objectives and operational results.
Preferred Qualifications
- Experience within the wind energy or renewable energy industry.
- Strong analytical and problem-solving skills.
- Demonstrated ability to lead change and drive continuous improvement initiatives.
- Excellent organizational and planning capabilities.
- Customer-focused mindset with a collaborative leadership approach.
Travel Requirements
- Frequent travel throughout Québec, Nova Scotia, New Brunswick, and Prince Edward Island.
- Occasional travel to regional offices, customer sites, training facilities, and company headquarters.
What ENERCON Offers
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The opportunity to be part of a collaborative community of Site Managers across Canada and within ENERCON’s global network.
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Career growth and advancement opportunities with an international leader in renewable energy technology and innovation.
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A competitive total rewards package, including:
- Flexible health benefits starting on your first day of employment, including medical, dental, vision, and paramedical coverage.
- Life insurance, critical illness coverage, and long-term disability benefits.
- 3 to 4 weeks of vacation based on experience, plus 5 personal days per year.
- Annual performance and development reviews.
- A Group RRSP program with an employer matching contribution of up to 4%.
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A team-oriented environment that encourages collaboration, autonomy, and meaningful impact.
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The opportunity to contribute to the growth of renewable energy and support a more sustainable future.
At ENERCON, you'll join a company that values safety, innovation, teamwork, and professional development while helping power communities through renewable energy.
More about this job
Responsibilities
Lead regional service operations across Québec, Nova Scotia, New Brunswick, and Prince Edward Island, including coaching Site Managers and overseeing workforce planning, budgets, and operational performance. Ensure safe, efficient, and profitable service delivery, meet customer and contractual commitments, and drive compliance and continuous improvement.
Requirements
Candidates should have proven experience leading geographically dispersed, multi-site field operations or technical service teams, with demonstrated success managing budgets, workforce planning, operational performance, and customer relationships. Strong leadership, communication, analytical, and stakeholder-management skills are required, along with working knowledge of electrical and mechanical systems and employment, labor relations, and safety requirements; wind or renewable energy experience is preferred.
Skills
- People Management
- Coaching and Employee Development
- Operational Planning
- Budget Management
- Workforce Planning
- Performance Management
- KPI and Financial Analysis
- Process Improvement
- Health and Safety Compliance
- Stakeholder Management
- Labor Relations
- Electrical and Mechanical Systems
- Change Management
- Problem-Solving
Benefits
- Flexible Health Benefits
- Medical Insurance
- Dental Insurance
- Vision Coverage
- Paramedical Coverage
- Life Insurance
- Critical Illness Coverage
- Long-Term Disability Benefits
- Vacation
- Personal Days
- Annual Performance and Development Reviews
- Group RRSP with Employer Matching Contributions
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Energy
- Environmental & Sustainability
- Engineering
- Customer Service & Support
Keywords
- Wind Energy
- Renewable Energy
- Wind Turbine Maintenance
- Direct-Drive Generator Technology
- Field Service Operations
- Multi-Site Operations
- Regional Operating Plans
- Site Management
- Workforce Utilization
- Workforce Planning
- Operational Performance
- Financial Performance
- Operating Budgets
- Capital Budgets
- Customer Relationships
- Contractual Commitments
- Key Performance Indicators
- Process Improvement
- Corrective Actions
- Health and Safety
- Environmental Programs
- Quality Programs
- Regulatory Compliance
- Employment Legislation
- Labor Relations
- Electrical Systems
- Mechanical Systems
- Change Management
- Continuous Improvement
- Customer Retention